Location to everything was perfect! Breakfast was great and glad it was included in our room package. The rooms were comfy and the staff was super friendly and helpful! So glad they had the store for random things we needed including Starbucks coffee. Glad there were plenty of elevators too. I have stayed there before and will definitely stay there again!

Maybe they had this and I didn't see it, but if not, it would be fun to have a comfy bar area with entertainment if we wanted to have a place to go if we were just hanging at the hotel for the night. It would also have been nice to have an area where we could sit out in the sun and relax if we wanted to, with bar. I understand that area was under construction.

Great location. You can walk to mist places.

The weather

The Renaissance was very clean and pretty. Our room was very clean and quiet. The location was perfect for walking around town and even to Nissan stadium It is one block back from Broadway so the noise level was reasonable.

Daily room service was not experienced. Fresh towels were brought on our second day as requested but no one ever came to empty our trash and check on the other amenities.

I have never stayed at a Renaissance before, I didn't know what to expect and we paid a lot of money to stay over New Years. The first thing and this is probably minor to many people, but they had TWO luggage racks in the room - love this! Secondly, AVEDA bathroom amenities - finally a brand I know and trust! Sometimes its the little things that make a difference. The lobby and conference area had some very unique interesting designs, love this! The room size was seemed big, the front desk staff was helpful and pleasant to work with, housekeeping was limited but they were willing to grab trash & bring fresh towels when we needed them. The 24/7 grab and go was perfect for when we would come in late and be hungry, lots of variety to choose from. Even the concierge guys outside were overly helpful. Location of this property was KEY for anyone spending time on Broadway and just a short 20 minute walk to The Gulch area, adjacent to Food Hall and a bunch of cute shops and restaurants. I would stay here again.

We were in room 1105 and the view was dismal overlooking an alley and rooftops. We didn't spend much time in the room, so it wasn't that important to us, but I would have rather overlooked Broadway and Bridgestone Stadium like the room our friends were in.

Location, stellar valet service, professional staff and ease of check-in. Just far enough from Broadway to keep you out of the fray, but still in the trenches ;)

Two hotel bars closed at midnight on the weekend. We just wanted a nice, quiet nightcap in our hotel after the concert at Bridgestone. Bar staff extremely anxious to shut down and get out promptly at midnight :(

Great central location in downtown that allows for short walks to most anywhere you would like to go. Safe and secure, yet very easy to access with room key. Valet service was helpful in suggesting to park across the street (which is accessed by a 3rd floor breezeway) in order to save some money. In room breakfast was delicious and very prompt. Staff was all very friendly and helpful. Great stay overall and I will stay again if/ when I return to Nashville!

No complaints, highly recommend!

Very clean rooms!

TV didn't work half the time. Rooms need to be updated, especially for what you pay for the room. Also there is a new destination fee of $25(whatever that is) per day you have to pay when you check in, even when the fees and taxes were already included that we paid for when looking online. You get to use it at the hotel restaurant or bar, but if you don't use it, you still have to pay the $25 a day.

We had a room on the 5th floor, well furnished and quiet. The Renaissance was a block away from entertainment on Broadway. Within walking distance to The Ryman, Country Music Hall of Fame, Printer's Alley and Hop-on Hop-off bus and many other spots. Catching a bus to the Jack Daniel's Distillery was four blocks away. We did not rent a car - Taxi or Uber. We had two queen beds, 4 pillows on each and the very comfortable. Our reservation included daily breakfast buffet with many food selections.

Miniscule things like asking for water at the front desk. Cleaning service tossed a shower cap, large red plastic cups we used for more water to drink and of course making cocktails!

Conveinence of hotel, staff, complimentary cocktails in the lobby

Bartender (Zayon from Serbia) at main bar downstairs kept bringing us drinks that were never ordered by anyone in our group also brought us french fries that were never ordered, shots never ordered, expresso martini's never ordered, along with several other cocktails we were drinking, then slammed us with a $431.00 bill it was so unprofessional however we paid it but was so wrong what he did and we never returned back to him the entire trip. We would have visited more often but he lost our business by scamming us. We took our business to the Bridge bar where we were treated very good! We spoke with the manger in regards to this but never received a word back on this as of yet! Paul was amazing!!

The young lady who checked us in was wonderful. The breakfast buffet and gentleman preparing omelets Fabulous. Selection of food was outstanding; it reminded me of my visits to European Marriott's.

Upon arrival there was a group in the lobby watching some high school game on t.v. and screaming at the top of their lungs when there team scored. This went on for almost 10 minutes. I asked that a manager address as it was overwhelming my auditory sensory processing as I tried to mitigate an issue with the booking. Apparently management did not present. I had to address this unruly crowd of white people (in Tennessee) as an African American. Eventually they left the area. Should not be allowed ever to be loud and disruptive. Parking was way too expensive for the rate being paid. Lastly, all of us had issues with the quality of the mattresses. We all complained of sore backs and shoulders.