The location was perfect! Right on Main Street & I loved how we walked on the property from outside I could literally smell the hotel from outside! It was just so fresh and clean. The breakfast was hands down one of the best I’ve ever eaten from a hotel. Always freshly made each morning we were there. The staff were so nice. Will definitely be staying there when we go back for another visit. Leslie & Kenny David (Louisiana)

Was right next to trolley and close to attractions,

The wifi was down most of the time I was there, also the tv channels where not good, although I was not in my room for very long just to sleep and shower, Also needs more usb ports. They also charged me for who knows what? those fees are ridiculous, I did not use the pool it was too cold, or the exercise room, and the laundry still uses coins!, no one uses cash anymore! ?

All staff members were very friendly, positive and helpful. The room was big and clean. The location is great to be able to walk all around downtown Houston and the light rail is right there by the hotel as well. The nightly rate was fantastic for the area.

Parking is valet (would rather self park) and they were backed up when we arrived but quickly got it all situated.

Employers were Super Awesome! Santavia on night shift gets 100 plus! An Asset on your Staff!!! Everyone greeted us with Smiles and a warm welcome

Little more variety with breakfast. Not a turkey eater. We had turkey sausage. And Add grits. Everyone doesnt eat oatmeal, but what I ate I enjoyed.

Breakfast was delicious, always fresh, and plentiful. Room exactly what we needed for a short stay. Staff friendly and helpful. Walkable to Minute Maid Park.

Lack of parking on premises. Public garage parking not far however. (Or choose valet parking)

it was center of downtown Houston and was able to quickly get to and from where we were going

valet had locked my car when it didn’t need to be had trouble getting my car to start but they were nice enough to let my boyfriend and I down the valet to check on the car

I loved the room! It was quiet and clean and the bed was very comfortable. I also liked the lobby of the hotel where I worked on my computer the morning I arrived when I was waiting for my room. The personal working there were all very nice and always had a smile on their face :-)

There could have been more options for breakfast and I wish there would have been real plates and ustensiles. But everything else was great!!

Gorgeous building, very centrally located. The room was spacious, fresh, clean and comfortable. The breakfast selection was great and I particularly enjoyed my Texas-shaped fresh waffle! The staff were really friendly and helpful.

The windows don’t open at all, not even a crack. Mine were painted shut. I like fresh air, so there’s a point off for that.

Location for the red coach, safe area, all the , hotel staff friendly and professional. Bed and pillows were comfortable. Nice breakfast and staff.

Nothing

Great lobby staff, very kind. Always had a smile. The housekeepers were kind as well.

The 3 hotels together were confusing. Maybe some better sinage or making each hotel's lobby colors different would help.