Location is good and the staff who welcomed us (Harry) was exceptionally warm and welcoming. The Breakfast served was amazing and fresh. I appreciate the hard work by the staff coordinating the breakfast, they made sure that even those who came late got the food. The complimentary free coffee was great. The housekeeping staff was friendly and hardworking too. Overall, the facility was clean and the housekeeping staff was super friendly and worked hard. All our questions were answered and we enjoyed our stay here.

I felt a bit awkward at the reception when the old white woman chose to not wish me and my husband (mostly because we're brown) every time we saw her, she deliberately tried not to see us. She was happy to greet and wish other guests. Sad that we experienced this, however, everything else was fine.

Location was great for our needs... visiting old childhood/college friends. Our room on newly renovated second floor was great! The carpet was clean and I felt comfortable walking on it without slippers!

There were no external lights or sign to help locate the entrance to the hotel. It would have been very easy to drive off the road and end up in a ditch or rolling down a bank! Once you were near the building there were a few parking lights. This issue should be rectified immediately!! It is a hazard!!

Pleaent stuff. Room was nice and clean. Very good shower. Coffee always available downstairs (and also in the room, although the whole milk is missing and was available only at breakfast).

We used the laundry and it was very good, it wasn't clear who is the person you are waiting for to take out his laundry once dry machine finish so that you can start. We were waiting long time at night .A list with person name + room number can be good traceability.

Incredibly clean and comfortable. The beds are amazing! The hotel also provides free coffee 24/7 and complimentary breakfasts, which are both lovely. The staff are very friendly too.

Maybe a little far from downtown Burlington, however you can get the bus or Uber there pretty easily so it’s not too much of an issue.

The facility was clean and updated, the staff friendly and helpful, and the breakfast excellent.

The entrance to the hotel is difficult to find, particularly at night. There needs to be lighting at the entrance.

The breakfast is very good with bacon, scrambled eggs and many variety of everything.

The staff was not friendly and did not accept the Booking's confirmation number. We should try to make the check-in by internet to get the Fairfield's confirmation number. Why do this hotel accept to make reservations by Booking??? What happened on the check-in with nine people of our group is unacceptable!!!!

Breakfast was excellent. Have many choices. Delicious food.

I did not have a handicapped room, did not ask for one, however the toilet seat was very low and hard for me, 80yrs. old, to get up from the toilet. Not a real big deal but a higher toilet would have been better for me.

The bed was great and the shower was excellent. Lots of space in the room and great WIFI. Hot breakfast was appreciated.

The breakfast sandwiches in the cooler did not have a vegetarian option. I was shocked at the price and not sure why we would have booked something so expensive, especially since we had to pay in Canadian dollars. I saw some people grabbing as much food as possible so they could take it with them. There also seemed to be pressure to pay for WIFI, it was not easy to connect to the free WIFI.

The breakfast was fine, but the staff was exceptional! I’ve stayed in many hotels, motels, and boutique hotels from five star to three star, but the counter staff at this hotel were the nicest people I’ve ever dealt with!

Clean, spacious room. Carpet and furniture was in good shape. Ice machine worked well. Breakfast was clean and all you need.

Need to know on elevator to push the >< button or it will take a while. No indoor pool