The customer service from the staff was outstanding.A booking error by me was quickly and graciously fixed by the desk representative. A safety tip shared with me was greatly appreciated.The cleanliness of the 2 bedroom unit was excellent.

Had difficulty with Wi-Fi streaming for the televisions in main room and bedroom . Frustrating but not a deal breaker for me. The shower head needed to be replaced in the bathroom was an issue. A normal maintenance issue that can affect your customer’s morning preparation is more than a nuisance. Still I will be returning to stay in the coming months. I missed the recliner but realize it needed to be updated. It always gives the customer an alternative for sleeping upright due to medical/comfort reasons.

Love the cottage style layout for family travel. We've stayed numerous times in the past few years with zero complaints. Our mattress was terrible this past visit, otherwise, we absolutely loved it!!!

Our bed was horrible this past trip. It was extremely loud AND the mattress was horrific (could barely walk by the end of the weekend). Never had this issue before here though...

Exactly like pictured. Staff was friendly and very home like feel to it. Loved our stay!

Needs a little more parking. We had a spot but it was close quarters due to the fact that other drivers are unable to park correctly. This is not the property's fault but if there was additional parking, maybe there might have been a spot available without having to park so close to inept drivers who bang their doors into you.

We liked finding a place that had bedroom. Normally we stay in a hotel room and have no privacy when kids go to bed. Having a little living room was nice.

One entrance to the parking lot was really steep and you had to angle your vehicle coming in to not scrape.

Clean , good spacious house with kitchen and good beds and sofas

The Internet was very patchy and the TV’s were too dated specially with kids / toddlers sometime you need TV time for them and the current set up did not had any smart TV feature . The Xfinity was very very poor

The space was amazing, clean, neat and had many useful utilities, including pots and pans. Made it feel real homey

The only thing was the television had its issues. But it wasn't used that often enough to really matter. We had a laptop and a console available that we brought so no biggie on my part.

Great customer service and the receptionist was so nice to us. We needed to change our room due to network issues and she was kind enough to facilitate us in another room and make sure we were comfortable. The free cofeee is the best 💯💯💯👏🏻😄

location, handicap accessibility and the feeling of home away from home.

handicapped parking, even though we parked to where the loading space was on the side of the handicapped person the spaces are so small that one person parked over the line causing the other car that was on the other side of the handicapped loading space to park halfway into the loading space so we had a little trouble loading our handicapped passenger into the car. so I would say the parking lot!!!

The rep at check-in was very friendly and helpful. The room had all that we needed to be comfortable.

The shower was not putting out all the water that it could have. Part of the water came out of the shower and part continued flowing into the tub.

The kitchen was great. I had asked for 1 room with queen and got 2 so the price was a bit more than i had hoped for. We are dealing with a medical family issue and budget is essential. So it colored our stay or we might have enjoyed even more. So stay was only ok.

The cost and the staff were stiff. Not as friendly and welcoming as we are accustomed to. It was weird in some senses!