We arrived at dark, in rain, several hours after the office was closed, equipped with (excellent) text message instructions for where to find the envelope with keys. The envelope also contained a map of the property, so finding our room was a breeze. Within minutes, we were all settled in the cozy living room. Fabulously close to Crystal Mt. resort, much nicer than the accommodation facilities near the gondola, with a well-equipped kitchen (including a dishwasher!) Alta is the perfect place for a winter getaway.

The only fail was the fireplace... next time, we are bringing a fire-starter. It was really hard to get the fire started, and impossible to keep it going longer than 20 minutes. Maybe the chimney needs cleaning? Also, we were bummed that the hot-tub area was not open. Perhaps there was a good reason for that, but heads up would have been nice.

The location was perfect. I think it was the off season because it didn't seem to crowded. The room came with a kitchen area and everything one could need while exploring. I even got a chance to use the hot tub. I just wish I had more than one night there to fully appreciate/enjoy the accommodations. Resort staff was also super friendly and answered questions about food in the area, etc.

I love the trails, the hammocks, the pool, the people. I've stayed twice and have never ran out of things to do.

I always drive right past it, no markers on the road. And the walls and ceilings are super thin.

the property and location were perfect. very pretty and close to crystal mountain. the room was clean and as advertised. the staff was very friendly. check in and out we’re easy too.

I didn’t like the baseboard heaters, kind of dangerous for kids and pets.

Absolutely beautiful area of WA! This was our second time at Alta and will definitely be back again! I also really liked the contactless check in and how I was able to text any questions I had to the concierge.

The setting is beautiful and the property and room seemed well maintained. Staff were friendly. We loved the pool, hot tub and accessible hiking.

There were a couple of trails that could have been better maintained. It would have been helpful to have extra towels and/or terrycloth robes in the room for the pool. It would also be helpful to have part of the volleyball field fenced off for dogs. That area is supposed to be the off-leash area, but it is completely open.

Easy check-in, very friendly staff, excellent DVD rental options. Everything was very clean and as expected. The close proximity to Crystal Mountain and the entrance to Mt. Rainier make this a great place to stay for mountain exploration! Plus, relaxing in the hot tub after a day of hiking was AMAZING!

We knew we would be far from any open dining areas, however, we booked on the basis of the website claiming they had in-room dining options. When we arrived, we were told they didn't have this option available for us and we had to purchase items from their store. This was fine, they had a good selection of foods (even for my dairy-free friend), but we would've come prepared with our own food items if I had been aware that their "heat and eat" option wasn't available. Call ahead to double-check before venturing out without a backup plan.

We were coming for a family wedding, and needed to change accommodations at the last minute, the staff worked with us to make the adjustments. We also had a late check in, the staff was amazing to make sure we would be taken care of. I love the text message checking that we all good and if we needed anything. Thank you all for making our first trip to the West coast easy.

The staff was very friendly and accommodating. The room was a good size and clean. There were very nice hiking trails starting at the property.

The refrigerator in the kitchenette was quite small and one of the burners on the stove did not work. The mattress of the bed sagged. There was damage to the baseboard near the door.

Beautiful quiet getaway. Beautiful rooms, very comfy beds, very peaceful.

A little hard to find. Needed more and clearer signs from both directions.