The motel looks really nice. I couldn't hear any of the busy traffic outside, or other people in the motel. Every staff member I encountered was friendly and helpful.

The bathroom floor looked clean, however, it was so sticky that I had to clean the soles of my shoes because they were sticking to every surface after walking in the bathroom. Really not what you want to step on after your shower. I took a hand towel and hot water to the floor, and quickly realized that looks can indeed be deceiving, as the towel was nearly black when I finished, and the floor was still somewhat sticky!! This did make me wonder if there were other cleaning shortcuts taken.

We arrived in the midst of stressful motorcycle repair issues and the staff (and manager) could not have been better! They managed an early check in and gave us a better deal on our second night when we had to stay. They made sure our bikes were safe and just plain seemed to care. The laundry facilities were great and all was clean. We felt almost at home.

No complaintd

This is a nice hotel and well-located for our visit to friends living north of town. Unfortunately, it was just an overnight so did not take advantage of the hotel amenities. The breakfast room has a nice environment. With outside temps in the 90's, the room A/C did a good job of keeping the room cool. Room lighting is a little dark, but at least one overhead light.

"quiet room", not their fault, really, that traffic noise on Saturday night prevented leaving window open for fresh air. The breakfast was well presented, but suffered from food selection from the same bland Hotel Breakfast Catalog everyone else uses.

We enjoyed the atmosphere of the hotel and room. We were grateful that we could buy the cleaning materials to clean our laundry without leaving the hotel. We enjoyed the coffee that was available in the reception area, as the pods and cups ran out in our room, however, it was empty on 2 occasions.

The trash bins became a bit of a hassle after day 4, and I wish someone could have cleaned the trash bins on day 3 and refreshed the coffee cups, pods, and toilet paper.

This hotel was in the perfect location for us, being only blocks from family. The room was clean and comfortable. We enjoyed swimming in the pool and the fact that check-out was at noon. The staff all seemed really kind. The provided breakfast had a variety of available dishes, probably one of the most varied offerings I've seen at a hotel. And there was plenty of seating to be able to sit and eat without feeling rushed.

There were only two things we didn't really like. The first is that over half of the parking lot was roped off for re-paving and/or re-painting. That half was the half with the handicapped spots, leaving no handicapped spots available for use. The second was that the color balance was off on the TV in our room. I'm not sure if it needs to be replaced or just serviced, but it had a predominantly blue tinge to it. Not exactly deal breakers nor didn't really ruin the stay, just things that were inconvenient.

The kitchen and lobby space was very comfortable and clean, exceeded our expectations. The staff were amazingly friendly and helpful, and always cleaning areas. The breakfast was excellent, and the rooms were clean and comfortable. We also loved the little store at the front desk for quick access to drinks, snacks and small gifts. :) Parking was easily accessible and well located.

I would have liked a room clean while we were there. We stayed for 3 nights without a refresh or new linens, but we could have asked I guess. Just used to it being done without scheduling.

The breakfast was excellent. Oatmeal, eggs, sausage or bacon, biscuits and gravy, two types of waffles. Plus all the toast, muffins and bagels. They also had a variety of yogurt. Plus coffee, hot water for cocoa or tea and decaf coffee. The dining area was open and clean. We would stay here again. The rooms were spacious and clean.

Front desk staff very nice, check in was easy. Bed was comfortable & room was nice and clean.

The smell of the pool's chlorine knocks you out when you enter the hotel. The pool is just to the left so close proximity but the smell was nauseating. The smell continues thru some of the 1st floor over to elevators and by the dining room too.

We asked for a rollaway upon checkin and it was in the room before we got there. The pool area was open 24 hours and I noticed a lift for disabled to use to enter the pool and hot tub, which I thought a very nice accommodation. The included breakfast was routine, but clean and well stocked. The room was cleanand has nice linens. The location and access is convenient especially if you wish to be on the northside of Spokane,

Great choices for buffet breakfast. Very clean.

Our room was very comfortable, with one exception: the carpeting was very damp - almost wet? Maybe it was shampooed before we checked in, but not allowed to dry thoroughly? When I took off my shoes to get ready for bed my feet got very damp from the carpet? Odd. But everything else was super clean and well done.