How to sum up Haian Beach Resort and Spa in one word? Exceptional. In every respect! First time guest, many time visitor to the country. I booked a 14 night stay at Haian and from the outset the communication was prompt and informative. Transportation from the airport was arranged easily and my smiling driver was there to greet me in a vehicle which had massage seats! Now where do I start? You are absolutely spoiled for choice with the phenomenal breakfast buffet. A wonderful fusion of Vietnamese and Western offerings, many different fresh fruits, an egg station cooking omelettes and your choice of eggs, the pho station, the freshest and most beautiful salads, an extensive range of cakes and pastries, fresh juices, coffee and tea and more. You won’t find a better start to the day than this one! There is something for everyone. Happy Hour cocktails up on the rooftop were a wonderful end to the day overlooking the ocean and the spectacular horizon pool and the bar staff were so attentive! The cocktails were actually the cheapest I found. An impeccable housekeeping team who always greeted you with a smile and who brought your room back to spotlessly clean every time. The Hanatural Spa Treatments. Absolute bliss! And the location. Right opposite the beachfront overlooking stunning My An Beach within walking distance to everything! Very quickly I started to feel like part of the Haian family on this trip and I cannot wait to return with my next trip already booked! I booked a partial ocean view room and it was spacious and equipped with everything you need on a vacation. Drinking water is provided each day. An extremely well managed and run hotel. The owners and management should be very proud! Value for money and location 10/10. Staff 11/10! I couldn’t recommend Haian Beach Hotel and Spa more highly!

Great hotel located right opposite My Khe beach. We booked 2 rooms for our family - a double city view and an ocean front suite. Our suite was lovely and spacious. We were located on the 20th floor so had amazing views! The breakfast buffet was massive with lots of options.

We chose this hotel for the rooftop pool but only had the afternoon on our first day to enjoy it as we were notified 9pm that evening that it would be closed for the next 2 days, which was the rest of our stay. We were extremely disappointed and although we were offered transfers to another hotel pool, it was a ground floor pool and not as nice. This put a damper on our stay otherwise we would’ve scored this hotel 9/10.

The room had a very high standard and was good looking. No complaints at all. We ordered food twice and it looked and taste perfect. We enjoyed a couple massage, which was the best we've ever had - I had a lot - and it was 500k cheaper than expected due to special offer. The service at hotel was all over perfect and outstanding. The staff contacted me on WhatsApp before I did it myself. The breakfast was good and the shuttle service had the most comfy seats. I've been in many hotels but Haian topped all of them while the prices for everything is cheap for a central European. We enjoyed it a lot and I'm a bit sad we didn't stay longer. Highly recommending.

Great location, calm and classy set up and hotel works seamlessly to accommodate. Rooms are good size and all essentials are there. Fab pool with great views of the sea. Literally across a busy road from the ocean. (Despite noise of traffic you don’t hear in rooms). Arranged bike rental with them- it allowed us to book without handing over passports but bike had to be changed 4 times in a week- wasn’t ideal but hotel did best to get it immediately resolved. Was my husbands birthday and they arranged the afternoon pianist to play “happy birthday” and brought him a cake (free of charge) with a card from the hotel. Whilst limited options at breakfast for me as. Vegan, my husband was more than happy with the extensive range including pho, egg station, pancakes, dim sum, salads & fresh fruit, pastries and cakes as well as bacon, sausages and more traditional Vietnamese breakfast options. Behind hotel is array of mini marts that are great for snacks and drinks for the room- the hotel has a back entrance which was super helpful and right out of the back was great massage place & a selection of restaurants.

I got a fake tan stain on bedding- something that has never been issue as frequent traveller but they charged me bedding cost (saying stain couldn’t be removed… something I do easily at home in regular wash) disappointed by response but apart from that issue, cannot fault the hotel. The only other let down was temperature of water.. shower never got hot enough for us. Not issue i. Grand scheme of things.

Subeo is the customer relations lady at this hotel and she went above and beyond to ensure we enjoyed our stay in Danang, suggesting tours, helping us to book our overnight bus for the next leg of our trip and assisting us with late check out and the storage of our luggage until our departure from Danang. She followed up with us each morning to check that the previous day had been successful. Our room was spacious and comfortable and overlooked the sea. The hotel pool area, facilities and service were fabulous and the pool bar pricing was very reasonable.

In the late afternoon, the pool is in the shade, but that is literally the only "flaw" ... and by that stage of the day, you should be on the beach anyway!

Fantastic breakfast Very pleasant and helpful staff Right next to a fantastic beach and close to shops and restaurants Clean and well maintained Enough seating space for our large group to sit together in the lobby and play games

-Our bathroom had a slight smell probably from drains, but everything else was so good that we just closed the door and didn't make a fuss. If i had complained, I'm certain they would have rectified -No aircon in the elevator. This might seem petty, but when you're going to floor 22 on a 36 degree celsius day, this is very uncomfortable and unpleasant. -Afternoon tea needs some sandwiches or other savoury options. It's mainly sweet options and not a lot of choice. -Aircon in the lobby needs to be just a little cooler -Aircon in restaurant also needs to be a little cooler

We had an amazing stay at Soa Hotel on Haian Beach! Here are some highlights of what we loved about the property: - Stunning beachfront location with breathtaking sunset views - Spacious and modern rooms with comfortable beds and amenities - Delicious breakfast buffet with a wide range of options - Friendly and attentive staff who went above and beyond to make our stay special - Beautiful pool and garden area perfect for relaxation - Convenient location close to local restaurants and attractions Overall, we highly recommend Soa Hotel for its exceptional service, comfortable accommodations, and stunning beachfront location. We can't wait to return!

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The location is fantastic. Staffs are communicating very well, supportable and friendly. We love the breakfast with great choices of dishes. We didn't book transport to the airport but Toan, the driver was very helpful to show us how to book. He drove us on the luxury limo provided by hotel. This is one of great complimentary from the hotel also. Keep doing the good job. I am pretty sure Da Nang would be one of great destination that tourists would want to come back. Also, I notice hotel provide shampoo and body gel in big ceramic bottles, not in small plastic. This is great move to protect the environment.

If you’re looking for a hotel in Da Nang beach book this! The staff are amazing! Extremely efficient, every question I had they remembered and got back to me within 30mins. I brought my baby, the hotel was able to provide me a safe and strong cot. The room was clean, furniture was modern, the towels were big, the bed was comfy and pillows were perfect. Aircon was easy to use and very cold. I booked transport and ba na hills through them and everything was all planned and done for me. The staff are on another level of organised. The breakfast was 9/10! Good variety of food, constantly restocked and I found nothing was ever empty. There’s an pho,egg and pancake/waffle station which elevates the breakfast. The restaurant where they serve breaky is very clean and in aircon. The location is 10/10 right accross from the beach! Easy walking distance to restaurants. Da Nang along the beach reminds me of Hawaii.

Okie I found these would elevate the hotel! These are not bad! Bigger or taller glasses at breakfast, also including proper coffee service. Eg someone to take coffee orders. Having conditioner provided in the shower. Pump soap and not a bar of soap to wash your hands. Nexflix/streaming to hotel tvs! This is a must in our day! Elevator scared me it almost shut on my baby. It has very bad sensors. The pool area shouldn’t allow kids inflatables unless for swim aids.

The hotel is in a fantastic location- near the beach, shopping, food and beverage and even pharmacies, when you need medicine for that bad stomach. The free hotel shuttle to and from airport was great, if your flight arrives at the time that matches the service timings. I absolutely loved the breakfast spread! It is both local and international. Whether is it cereal, baked goods, local or Korean, they have it there! Porridge or soup, they also have it! The staff were very helpful and patient. Special mention goes to Ms Subeo, the supervisor. She even communicated with me before I arrived in Danang. I would want to stay in Haian hotel when I go back to Danang again.

All good.