Location: The hotel is strategically located within the Old Quarters and 5 minutes from Hoan Kiem Lake. Hotel: Tastefully decorated and very clean Staffs: All their staff are polite, attentive and helpful. Especially Ms. Ruby. She has been very helpful with arranging restaurants, local drivers and planninh our visits to local attractions. We received better service in this hotel than any other 5 star hotels in Hanoi! Food: Love their daily breakfast spread at their rooftop restaurant. They also have a very scenic rooftop bar! Perfect for sunset & night views

Some rooms with balcony can be a little noisy during busy times but i slept through the night perfectly

I had a wonderfull time staying at La Siesta thanks to the greatest hospitality of Ms Ngan Phan. Smooth check-in, with a nice welcome drink and snacks. Ms Ngan Phan made my stay at this hotel very pleasant. She was very proactive and reactive when I needed some assistance with booking taxis, even on last minutes and for long distance. As a regular traveler, it was a service quality of a 5 stars hotel. The hotel itself is very well located, the room was quiet and I really enjoyed the all black design. All the amenities you need, with a very nice spa located inside the hotel. I will definitely come back.

Nothing ! If you are going for business or for holiday, this place is perfect

The hotel is very conveniently located near the Hoan Kiem Lake. Its right smack in the Old Quarters and there are plenty of food and shops as soon as you step out of the hotel. The staffs are so helpful and polite, especially Ruby. She was so helpful prior to our arrival and continued to assist us ven after we have departed from the hotel. She went above and beyond by arranging for our drivers in another city and liaising with the local driver in Sapa at wee hours of the morning! The other staffs, especially those on duty during breakfast was very friendly and attentive. Took time to speak with guests and gave very useful recommendations on where to eat and explore. Oh, the hotel also have a very nice rooftop bar/deck. Sunset from the rooftop was beautiful! Its my second time staying at this hotel, and i will certainly choose it again if i return to Hanoi.

The only downside is that the noise from the streets during the day can be a little annoying if you are a light sleeper. Other than that, I have no complaints whatsoever!

The property lived up to expectations based on the photos/information provided online, but for us, what made it exceptional were the wonderful staff. I don't think I've experienced such friendly, dedicated staff that were happy to do their utmost to ensure our stay was wonderful. Every single one of them. Stand outs for us, based on our personal experience were: Thu Le, Sales Executive who assisted with all my questions before our arrival; Lam Dinh, our first point of contact at the front desk on arrival, who assisted with any local information we required; Phuc at Cloud Nine Restaurant who was happy to share his knowledge of the beautiful cuisine on offer.

Based on our experience there was nothing we disliked.

La Siesta is a perfect 10 to our family. The hotel is strategically located in the center of the Old Quarters. Its very personalized service to their guests and cleanliness of the rooms are very impressive. A special mention to Mr. Quan, their hotel manager who guided us in in finding the most authentic and delicious Vietnamese food. All his staff are all so nice and helpful. Will definitely refer them to friends. Special thanks too for setting up a beautiful arrangement in our room for our 40th Wedding Anniversary. We are truly touched. They truly exceeded our expectations!!

We loved our stay in this hotel in Hanoi - the location is great but a bit noisy, the staff is super helpful and going the extra mile to make sure that you have a good stay. For example, we flew back home in the evening and they offered us to use the shower before we headed out after we checked out. Rooms were also nice - we got a free upgrade after our room was not ready at 2pm sharp. The spa and rooftop bar were also great! Would definitely recommend!

Area is a bit noisy and breakfast was great but less extensive as the sister hotel in Saigon

The staff was excellent in making sure our visit was great. Miss Thao stood out in providing us with recommendations that matched our taste.

We got the executive room. It was a bit small. Would go for a larger room next time. Bathroom mirror lighting was not great so was a little hard to do my makeup.

What an amazing stay! The staff at la Siesta Premium is exceptional! Mr. Quan gave every single guest the VIP treatment. Every single staff member at this hotel made our stay enjoyable and Mr. Quan went above and beyond! He made sure that every wish we had was fulfilled. The day before our early trip to Ha Long bay he made sure to have a breakfast box ready for us at 6 AM at the reception. This is just one example as to how the service at La Siesta Premium was. The hotel was perfectly located, walking distance to everything. It was a little bit noisy because it is located in the heart of the Old quarter. One needs to expect the noise when being in the heart of the city and it was not very bothersome. The week end night market is right at your door, the best coffee shop and the best food as well. I am giving the staff a 5 star for the quality of service. I was looking for a change service and Mr. Quan made sure to offer me a free ride to the next bank. Phuong would also always greet us in the mornings and would check in to see how we were doing. The staff here truly cares and made this a phenomenal stay for us. This is what I call a 5 star service, I can only highly recommend La Siesta Premium to anyone. It was the best stay I had in Vietnam!

There is nothing that I did not like

Its location amidst the electrifying Old Quarter filled with cultural sites, restaurants, cafes, food street vendors and more! Upon entering the hotel, you will begin to feel calm, serene and rejuvenated again. All the staff members are very friendly and welcoming. A special thanks to Ms Thao for her attentive assistance in arranging an amazing day tour to Ninh Binh for us! Also, she provided a list of local food eateries for us to try out.

Love the room, love the view, love how the staff were excellent especially Thao who was assigned to us; amazing service! Room liked exactly like booking.com 's images. Excellent colonial style furnishing and design language. This place truly felt much better than many luxury accommodations we have stayed at. Truly incredible service, rooms and first and lasting impressions.

Soundproofing not the best.. Not so great for light sleepers; tonnes of sounds of furniture being moved by occupants next to us if not on the floor above us; Knocking sounds, dragging sounds.. etc. Finally the sounds of traffic and honking from vehicles through the balcony doors in the morning till late night. Still not deal breakers to avoid this hotel. I would say our experience only knocked off a point of what would have been a superb 10/10 stay.