Our stay here was great! The staff were excellent and very helpful, the room was lovely, the breakfast excellent, and the bed very comfy. We used the spa facilities too and they were very fantastic and decent priced. We would definitely recommend this to anyone travelling to Hanoi

We were on one of the top floors, which was close to the rooftop bar and could hear the music. We did just come in from a long flight so were able to sleep right through it. The rooftop bar itself and the drinks were amazing, but if you don’t want to hear the music, make sure to get a room on one of the middle or lower floors.

The location is outstanding if you want to explore the old quarter and see the citadel and mausoleum etc. You are properly in the middle of Hanoi with all the traffic and the buzz. Hotel was clean, staff were professional and friendly, decor of the hotel was great and the breakfast buffet had a great selection! Bed was comfy, airco worked just fine, we were very happy with our stay in Hanoi with Peridot. Everything went very well here and I would stay here again the next time we visit.

This is not a complaint per se, soundproofing could perhaps be improved but nothing that cannot be fixed with earplugs. We stayed on the 8th floor and the sound from the motorbikes is not so bad - but then what do you expect if you stay in the old quarter? There is always noise in Hanoi - so you may want to bring earplugs if you are a light sleeper. For us this was fine.

For the last leg of our Vietnam holiday, we returned to Hanoi and checked into Peridot Grand Luxury Boutique Hotel. It’s only a year old, but if you take into consideration Covid lockdowns it’s practically a brand new hotel as it just reopened 1 June 2022. The service is very warm and we felt welcomed from the moment we arrived at the entrance of the hotel. I’d mentioned in my booking that my wife and I were celebrating our wedding anniversary and the staff decorated our room with towel swans and rose petals! We were given a free room upgrade too! Breakfast was included in our stay, and I must say that it’s very good! Huge selection of local and international items, and the service was impeccable! The rooftop bar and infinity pool offered vantage views of the city and the sunset. I strongly recommend this hotel for anyone planning to visit Hanoi. Real good value for money. The room is super clean and the bed is very comfortable. Did I mention that Peridot Grand Luxury Boutique Hotel has impeccable service? When we checked out, the GRO Dat and the Front Office Manager Mai walked us out to our car and presented us with a farewell gift 🎁 No prize for guessing where we’d be staying on out next Hanoi trip 👍🏼

Absolutely everything , the staff especially Bob, they went above and beyond. Could not ask for anything more. The hotel is absolutely stunning. Will definitely be coming back.

Nothing

Everything was above expectations, staff was very attentive and friendly to make sure we have a great stay. All facilities are exceptional, there is a 5* Sky bar with an infinity pool and a nice Gym. Cleanliness was to highest standards. Breakfast buffet was very nice, one of the best I had. There is only compliment for this beautiful hotel, the attention to detail and attentive staff. I definitely recommend and I will return for sure.

The hotel Peridot Grand Luxury is one of the best run hotels in all of Asia. What makes this hotel so special is a unified team that makes customer service a priority. We must recognize the following people who offered world class customer service with a smile! Thuy, Nhung, Linh, Ling, Nga, Tracy, Thang, Sun Le, Hoang, Thao, Ahn, Lucy. Also, you must know that you won't find a more comfortable bed, ice-cold air conditioning or wait staff like Lucy and Sun Le who filled up our water bottles with ice every day. Amazing!! One last bit or recognition must go to Lucy who saved our trip by helping fast track our e-visas which are required prior to arrival.

Amazing facilities High quality breakfast Thoughtful services

The rooftop restaurant and the bar should work together better. We ordered drinks by the pool and thought that we would get the happy hour discount. But they said the discount was only offered by the bar, not the restaurant… They are basically 2 seconds away from one another. They should have let us know this when they received our order. Also the restaurant was super busy with a private event. In that case it could have been easier for the customers if they had passed the order to the bar instead of keeping us waiting for so long.

This is an AMAZING hotel - one of the highlights of my husband and I’s honeymoon in Vietnam. The staff were so warm, friendly, and accommodating. It was an amazing and relaxing oasis in the middle of the bustling Old Quarter. The location is convenient and walking distance to a lot of great food/drinks and other landmarks. We loved exploring the Old Quarter in all of its craziness, then coming home to such a comfortable and beautiful hotel. Not to mention- an amazing breakfast buffet with great selections and coconut coffee! The spa is also wonderful. The staff were amazing - they helped us book restaurant reservations, speak to Grab drivers in Vietnamese, and more. We loved our stay so so much!

Not a thing!

Probably the best Hotel I've ever stayed in. If I worked in the service industry, I'd send trainees here to learn how to make guests feel well looked after and special. The staff were superb, despite having a lot of guests, everyone of them took time to speak with us, they knew when we had arrived and when we were leaving, by day two they knew how we like our coffee in the morning and martini in the evening. They went out of their way to be helpful and kind - wonderful experience. The facilities are great, we did a full package in the on site spa which was wonderful, the roof top infinity pool is spectacular and the cocktails on the roof top bar are great - very happy and would recommend to anyone.

As I said in the positives, probably the best overall hotel experience I've had so couldn't fault it.

This is one of the best hotels we’ve ever stayed at. the facilities were top notch. Indoor hot tub was excellent for those who thought the outdoor infinity pool was a little chilly in the winter. The breakfast was exceptional with what seemed like endless amount of options. A great blend of Asian and western cuisine. Their pho broth was so good (this is coming from a Vietnamese person)! The Vietnam coffee was also great. Every morning our family looked forward to breakfast. All of the staff were so wonderful and friendly. From the concierge to front desk to Miss Lucy who helped us organize our transport to and from Sapa. We really loved our stay here, it definitely allowed us to relax after a long travel.

Everything as exceptional. No complaints.