The staff here are so kind and friendly, everyone I spoke to on reception had great English and was so nice. The maids were really lovely too. The room is a great size, and surprisingly very quiet, the only other noise was when the other rooms on the same floor were in the corridor (only a couple of rooms per floor so this wasn't much). Breakfast is at another hotel just around the corner, has a good selection. I would definitely stay here again.

No natural light as it was a windowless room (it has a window but leads onto a decorated wall), the bath plug didn't work so couldn't have a bath

The staff are nice and friendly. They understand and speak English. Breakfast location is a bit far from this hotel than I expected; 3-5 mins walk distance, but the breakfast place is nice and you can pick a main breakfast menu ,have fruits, and a few different types of drinks. They offered me a room to take a shower on my last day before my late flight even though I already checked out. The review numbers are still low cause this hotel is still new.

The area was nice and the room was clean and large with a balcony looking out on to one of the cleaner streets in that area

The first night was no good as the tv was not working. They changed my room the next day.

The breakfast is excellent. Just order from the menu. The freshly made omelettes are probably the best I've had from any hotel. You need to walk around the corner to another hotel, but it's not far. The staff are very accommodating and helpful.

Drainage system in the bathroom is a little bit inconvenient.

Staff are friendly and could arrange my request.

They have a few buildings as hotels. The photos on booking.com are different from my room. I reserved a room with a balcony. But the first night, my room had no balcony. They changed the next night, but only 80cm×200cm width balcony.

Our visit was brief, yet we rate the hotel as satisfactory. The staff is friendly and speaks good English. The accommodation is extremely huge, and the location is ideal.

There were no towels provided, :( and there's a strange smell in the toilet.

The location was very accessible to the market. The room was very spacious! The pictures don’t do justice to the room. The staff is very friendly and accommodating. They would provide you with great tips on navigating the city.

Great location, value, and clean bedroom. Staff were super friendly, offered us a room to have a shower on our last day before our late flight.

Just the shower head had an issue spraying water

Great location. Good breakfast with plenty of options. Very responsive staff (if I sent a message I heard back from them quickly).

Helpful team of staff. Fantastic location. Comfortable rooms. Amazing breakfast. Very authentic Hanoian experience. Would definitely return