Second stay here, first was at start of the holiday, this was prior to going home. Located in District 1, a number of points of interest within walking distance. Rooms economically sized, big enough but no bigger, clean but plain and functional. Decent bathroom, comfy bed. TV and fridge (2 bottles of water a day provided) were welcome features. Staff very nice indeed, both behind the desk and the porters. I requested a quiet room for this stay as the one I had at the start of my trip (603) had a non-closing window which let a lot of traffic noise in. On this occasion my room had no window, which whilst meaning no natural light did have the advantage of being very much quieter.

Aircon units dated and a bit noisy. The one in the first room I was given (403) on this occasion didn't work, but to the staff's credit I was instantly moved to an alternative room where the unit worked but was a bit squeaky. which can be an issue if you want to sleep in a comfortable temperature. The staff here are, as I say, very nice and very professional and treat guests well. The people make the place, and with great staff like these the little improvements needed are easily achievable. I think with a bit of updating (aircon and window closing) and maybe some simple decoration in the form of a little Vietnamese (perhaps) artwork on one wall of each room, this hotel could score highly.

The front desk was available 24 hours a day, and I arrived on a late-night flight, but I was able to check in.It was my first time in Vietnam and I was worried, but the staff warmly welcomed me and arranged a taxi for me to go home, which was helpful.

Highly recommend the hotel. This is the second times to stay at Gold hotel in the month, Wow this hotel exceeded my expectations! just a ‘local’ hotel really but the staff is so friendly, warmly. The room is quiet to sleep well, the location hotel in the center city just few foot by walking to Market.

Breakfast: N/A Location: Excellent.

Facility should be newer, but I guess it is what it is.

The stuff was wonderful. Helpful and so friendly. That was the best. Also the room was central and very quiet. Bed comfy and shower good.

Very clean Friendly helpful staff

No English tv channels Bath tub very high to get out of shower

room was ready. and upgraded at late arrival

Central location. good staff.

Good location, clean, friendly staff

The window only opens out into a chimney like area . Connected to all rooms . That was dirty with mouldy smell

The hotel staff is lovely. Excellent location. Reception works 24/7

During my stay, there was no hot water in the hotel. It was not possible to shower. The hotel room is not at the level I expected. There is a strange window with a wall behind it. On top of that, next to the door there is a transparent window covered with colored nylon, which disturbs sleep during the night due to the light that penetrates from the corridor into the room. I checked in early due to arriving earlier than expected and the hotel asked me to pay half the price for one night in addition to the usual night payment. After the "hot water incident" I asked the hotel manager to consider the situation and refund me the money for the early check-in. She refused but agreed to pay for a taxi to the airport.