Lovely staff, very helpful. Breakfast is nice. I am sorry i forgot the name but the guy who makes breakfast took good care of us. Very humble and always smiling. Other staff including the ones on the reception was really warm and welcoming. Location is good, not too noisy, neither too far from old town. Lots of nice eatieris around. Hotel provided free bicycle to explore, loved it. They also provide motorbikes on rental.

Small stuff here and there but they immediately took care of it so no complaints. Keep the good work on guys :)

Very good location close to the main ancient town & night market. Eventhough the room design looks old but it was clean, cozy and spacious. Everything works well. The receptionist Lisa was very welcoming and friendly. The kitchen staff was very attentive & polite too. The hotel provides free bikes for guests to use.

The hotel charges 3% surcharge fee for paying by credit card. The food has limited variety but it's enough to fill up the energy in the morning. Only standard food like drinks tea & coffee, breads, eggs, fruits, cold meat, noodle soup (not always available everyday) & 2 types of hot food that is not even hot because the warmer is not functioning. Have to ask kitchen staff to reheat it. There are small moths flying around the fruits and on the fruits.

Lisa was great at communicating with us prior to the trip, she organised the taxi pick up from the airport along with a trip to Ba na Hills during our stay. She offered lots of ideas for tourist things to do along with suggestions of activities. The hotel offer free bike hire which is really useful to make your way around the old town during the day, it is in the perfect location to see anything in the old town. As we were celebrating Lisa organised a gift in our room during our stay and also gifted us some small lanterns when we left which was a nice touch.

Something very minor but the bathroom was very hot so you had to make sure the door was closed at all times.

excellent location . Just beside the Hoi An bus stop . Just opposite to Ancient town of Hoi An . cute hotel . Scotty was 150 k whole day . must visit . Ban Minh Queen . ancient town of Hoi An . coconut Forest . An Bang Beach ( lonely beach .mind bowing view .most of the Tourists don’t know about this beach )

everything was good . No complains at all .

Excellent! This hotel was one of our favourites. It was extremely spacious, comfortable and clean and had all the facilities required to make it feel homely. The staff were very friendly and helpful whenever we had questions. They were also able to provide information on tourist activities and you can book through them the day before. It is located in an excellent area - it is a very quick walk to the Hoi An Centre where you can ride the iconic boats and light up lanterns. This area has markets, nightlife and streets filled with local food stalls and restaurants. You could also use the hotel’s bike free of charge and ride around the town or the country side. For what you are getting, this property is a bargain and budget friendly!!

The room and bathroom were really clean and spacious! We booked the hotel as it was not too far from the old town, but it actually turned out that it was super close (just right behind the hotel). They also offered you free rental bike, so you can explore the city without any hassle. One thing that we really loved is the reception lady, Julie. She was really helpful even before we reached the destination. She helped to arrange our transportation from Da Nang Airport, and also our day trip to the city! So once we arrived, everything was settled and we could enjoy our trip without any worry! Definitely will come back !

turning on the AC before we check in our room would be great, as we needed to wait for a while to get it cool.

The location is perfect if you want to walk to everything. The view from the room at night w/ the river full of lighted boats was super cool to see. Free bikes to use (which I did) and staff always helpful. Lisa was always making sure everything was good w/ my stay. I'd say it's at the 'end of town' so there isn't a ton of noise like the center of town. By the end, I'd say it's 1 minute from where the shops start. Perfect location. Don't worry about the buses below, they don't arrive at night. I'd stay here again. Arranging transportation was fast, reliable and costs very fair. I used this service twice.

Hotel met my expectations.

Location most ideal -just steps away from the old town attractions and food yet just far away from the noise and bustle. Elevator is bit small but adequate and fast. Front desk service was excellent - Lisa and Julie makes the difference to make your stay comfortable and with good tourist information plus able to make arrangements for private transportation. Room layout and bathroom is modern and is good size. The upper floors X03,X04 rooms have picture perfect view of the river and old town especially at night.

The hotel was really beautiful and it was super close to the old quarter and the river. They upgraded our bedroom to a bigger one for free and it had such an amazing view on the river and the lanterns. Julie organised us the transfer from and to the airport perfectly on time and she also organised two beautiful and personalised tours with exactly what we wanted to see with the help of her husband, who brought us to do the Coconut Boat Tour on the first day we arrived and on the second day we went to see the Golden Bridge, Monkey Mountain and Marble Mountain. All the we did was also at a really good price.

Nothing everything exceeded all our expectations!

Julie on reception is exceptionally kind and speaks excellent English. Rooms are clean, very comfortable beds and have mini fridge with mini bar, hot shower, AC and hairdryer. The location is overlooking the river where the nightlife is, but far enough away noise isn't really an issue. Literally 1-2 mins walk to the centre of the river area with restaurants and bars. Can't fault my stay there at all. Superb and great value for money

Nothing. It ticked all my boxes