A nice spot, just slightly away from old town. Easy to access with grab as it goes around the town (they close off roads from Friday-Sunday). Near the bridge to go onto the other side. Chau gave us a nice send off. Everyone was sweet.

Everything. This was by far the best hotel we have stayed in during our time in Vietnam. Perfectly located for the ancient town of Hoi An. The hotel is modern and very nicely decorated. Has a pool, spa and gym. The drinks and food were reasonably priced. Very good breakfast with lots of options. We are ate at the restaurant in the evening. The food was very good. The hotel’s greatest asset, however, is its staff. Always friendly courteous helpful and accommodating. We spoke with Chow (might have misspelt) who was incredibly helpful and spent the time talking with us about Hoi An and answering our many questions.

Staff were excellent. Amazing and affordable and with a great location. A must stay hotel.

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Great location close to tailors, shops, river and restaurants. Chau was friendly and helpful.

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Facilities were nice and everything. Staff were super friendly and nice as well. They provided juice and were super lovely and helpful with our luggage. All the staff were super helpful especially our boy Danny. Good luck learning Chinese!! Everyone else was also super nice such as the Thao and the receptionists and the security uncle 👍👍. Please give them a pay raise

Nice hotel, good pool area and breakfast, excellent staff. The room was well appointed and a good size. Close enough to the old town.

I booked this hotel based on so many reviews saying it was quiet. I accept that people’s sensitivity to noise varies and I am quite fussy, but I found the riverside room to be impacted by the road outside. This affected my stay here, however, my wife was not as bothered by it as me. So those less affected by noise can probably rest easily here. To be fair, I’m sure they would have moved us out the back of the hotel had I asked but i didn’t so it’s on me I guess. One other thing - getting an email from the property after checkout asking to give them a 10 in this review is wrong. The one and only purpose of a review is to be honest and allow those that come after you to make an informed decision. Not a promotion of a business.

We loved everything about our stay. The location was so close to the Old Town, but still lovely and quiet at night. The room was fantastic, we had a wonderful view of the river. Couldn't fault anything about our stay.

The location is perfect. Close to centre but also quiet. Great river views

Nothing. If we are being picky, the aircon remote didnt work that well and the unit rattled occasionally during the night. Worked perfectly well though otherwise

Loved the location. It was close to the action but ok the outside so it was quieter, which we enjoyed. The massage was amazing and so were the pools (especially happy hour ). All the staff were friendly and helpful

The whole team at Laluna was amazing,from the receptionists to the spa lady and the room service team.They all made me feel at home and i would definately come back

The breakfast can be improved