Anna and Lily were so incredible! They were attentive and so helpful! They were always there to check in and make sure we were having a great time! We left our baby's hat in the lobby and they sent a car to bring it to our hotel in Da Nang. Thanks for going above and beyond! The location was EXCELLENT 👌 You walk down the street to the right and you have the night markets. Walk to the left and around the corner to the river. Then over the bridge into Old Town. At night, the river is beautiful as it lights up with boats carrying lanterns. If you go for a night swim in the pool you can watch the lantern boats going down the river.

The hotel has a great location, close to restaurants and the old town. The staff is lovely, especially Ana and Lily are friendly and very helpful, assisting with tours arrangements and airport transportation if needed. The rooms are clean and the shower provides good hot water. The rooftop pool is a nice and cozy spot for hot days. We enjoyed our two-day stay, and overall, it offers great value for the price.

The hotel is located in a residential area, which can be a bit noisy, specially if you stay in a room next to the reception. I recommend booking a room on the second or third floor. Overall everything else is good.

Exceptional stay – felt like staying with family ! Our stay at La An Old Town Hotel was absolutely perfect. Anne and Lily were simply the best – it truly felt like we were staying with family. They were always there to greet us with a smile, check in on how we were doing, and made us feel so welcome. A special mention to Anne who went out of her way each morning to have banana pancakes made for our daughter because she loved them at the markets – such a thoughtful and attentive touch! The location is ideal – right in the heart of the Old Town but just tucked away enough to be peaceful and quiet. And the breakfast? Easily better than any 5-star hotel we’ve stayed at. The bread, in particular, was the best we had in all of Vietnam! We honestly couldn’t rate our stay any higher. If we’re ever back in Hoi An, we wouldn’t stay anywhere else.

What a great place! Incredibly friendly staff who make guests feel like family. We felt looked after throughout our stay. We bought a cooking course at the hotel and were delighted with it. We also took a transfer to Da Nang airport. Everything went smoothly. The breakfasts are not very varied but tasty. We had to check out early in the morning and were even given breakfast to go. The hotel is in a great location - close to the old town and just around the corner is the night market. At the same time it is quiet and you can relax at night.

The room is a bit impractical. I missed shelves in the bathroom and some sort of night table in the room. We did not use the pool, but it is very small.

Anna was so very helpful and went beyond her duties. The fact that Anna is there makes the rating a 10. She is friendly, professional, and so attentative to her guests. She is a true diamond for your hotel. Her English is very good. The other staff are friendly and caring too. We would have been lost without Anna. Our daughter ended up in hospital with food poising, and Anna helped us change flights. She even packed us breakfast when we left at 4 am. for a 6am flight. The aircons are fabulous, and the beds are so comfortable. Anna, we miss you already !!!

There was nothing we didn't like apart from the first room, and Anna moved us to a beautiful room with a balcony.

Our stay at La An Old Town Hotel was an absolute delight! Ana and Lily, the hosts, were incredibly kind and sweet—so attentive and thoughtful throughout our stay. They really went above and beyond to make sure we felt at home and taken care of, offering great recommendations and making sure all our needs were met. The location couldn’t be better! The hotel is just a short walk from the iconic Hoi An Japanese Bridge and other major attractions, making it super easy to explore the charming old town. You can truly immerse yourself in the beauty of Hoi An, with everything within walking distance. The hotel itself is cozy and comfortable, with a lovely atmosphere that perfectly matches the charm of Hoi An. If you're visiting the area, La An Old Town Hotel is a must-stay. We had such a memorable experience and will definitely return!

The room was on the last floor, very big with 2 king-size beds. It is right in the center which is good if you like to party or tourist places, the sound from the bars wasn't that loud, so I was asleep easily. The breakfast was good. The administrator Anna was super sweet and talkative, so she helped me with my 1 day program: I went to the Memory Hoi An show, which was amazing, and Hoi an basket boats trip.

The towels were all dirty with the spots, and it was very late to disturb anyone, so please pay attention to that in the future

Very well located, a short 5 minute walk to downtown! It’s also 1 minute front the Vietnamese Bamboo Circus, a must-see show! It’s also 2 minutes from the Heaven and Earth bike tours office, which I recommend for bicycle tours in Hoi An’s area. The staff was lovely, very accommodating with kids. The family room was clean, spacious and comfortable, with a balcony. Laundry service was good and efficient. The breakfast options are the usual: eggs, fruits, toast and jam, Vietnamese coffee. What we loved about it is that the staff noticed my kids loved the passion fruits and brought more for them. We loved our stay, and we will definitely be back!

The family room is on the top floor with no elevators, take it into consideration (it wasn’t a problem for us). Since it’s close to the old town it can be noisy with the bars around, but that’s to be expected. One improvement would be blackout curtains to blobk the light in the morning, which I mentioned to the staff. Nothing else to add!

Amazing place. Wonderful location 2 mins walk from the river. The staff were great and very helpful especially Anna. We took the taxi pick up from the airport and then back to Da nang, so worth it and a very good price! She also helped us organise coconut boats with hotel pick up. The room was very comfortable and the bathroom was amazing! The place has a pool upstairs which we unfortunately didn't have time to use because we only had 1 night.

Nothing only that we didn't stay longer

Absolute perfect location, one street behind the lantern river and great restaurants and a short walk to the old town. Good breakfast and rooms and friendly staff

Only thing is that they do try and sell tours and transport. These are quite expensive compared only prices or doing it yourself. Especially for solo travellers. Make sure you do your own research before booking