I received a very nice welcome from Phoung and Mr Lucky from my check in. They are friendly, warm and kind people. They made me feel like part of their family. Nothing was to big or to small for them to help with or provide for me. My room was very comfortable with a nice balcony overlooking the delightful swimming pool. It was cleaned everyday without me asking. The bathroom was the nicest I have had during my stay in Vietnam. It was in a quiet area, but only a 15 minute walk to the center - they have free bikes to use if you need them. I highly recommend VIP Garden Villa as it made my stay in Hoi An all the more special.

Nothing

The hotel was very great. The staff are super friendly and open for conversation. I find myself comfortable spending time here with my wife during a vacation trip from stressful time at work. The hotel has many Japanese decoration such as art and bamboo ornaments. If you are from Japan then you would find very closed to the way the house is decorated! Highly recommend for Tourists who loves to spend time in a quiet and beautiful place!

I am glad to have stayed here for my last nights in Vietnam. It's a beautiful property located 10 minutes walk from the tourist area with a nice little pool out the back. My room was immaculate and quiet and had a balcony overlooking the pool. It was nice to watch the dragonflys zip around in the evening and I must mention the charming family who run the place and were most helpful, especially when I wanted to add a night to my booking. I will go back.

The room was very clean and nice. We had a room facing the street, but it wasn't noisy at night. We really liked the possibility to rent the bicycles for free and travel to the beach. There is some walking distance to the city center, but it's clear from the description and the map. The pool is also nice option when it's warm.

It wasn't our problem but some of the rooms are directly next to the pool - so it might be disturbing when there are other people using it. But as mentioned above it wasn't our problem at all.

The pool, the rooms. Very friendly and helpful, always on site and available to help with anything you need. Free bike rental is awesome to reach the centre. Reasonable priced motorbike rental. Reasonable priced chilled water, would probably spend much more on the streat because prices in HoiAn are off the Vietnam charts (Coffee in a local very cozy bar without "tourist tax" is 12d-19d and its much better tasting than the thing you get for 70d in the city just because their menu is in English). Reasonable priced taxi to DaNang. Everything was perfect.

Located a ten minute walk away from old town, the room was clean and the bed was very comfy. The family who own it are very lovely and let us check in early and check out late. We could also store our bags in the home after check out. There was a mini bar in our room with cheap drinks. Good value for money, we thoroughly enjoyed our stay here in Hoi An!

We had a great experience at the accomodation. The staff is very friendly and helpful, always ready to assist. The rooms here are kept clean and the beds are very comfortable, making for a great night's sleep even during a short stay. The location is convenient as it's close to the city center, making it easy to get around and explore the city. We felt at home because this place provides everything we need. I will definitely recommend this place to you if you're looking for a fantastic place to stay.

We had a lovely stay at VIP Garden Villa and Pool. The hosts were really nice and made us feel welcome. They also offered a laundry service which was really convenient for us. The pool area was really nice and private, perfect for relaxing after a long day. Our room was also really nice with a lovely balcony. Overall, we had a great stay at VIP Garden Villa and Pool and would recommend it to anyone looking for a relaxing and peaceful stay in a nice setting.

The only downside was that the location is not really central and it takes about 15 minutes to get to the center. Also, we would suggest that shower gel and shampoo be provided in the bathroom. Although there were plenty of conditioner bottles, it would have been nice to have the full set.

We really enjoyed the balcony! It's perfect after a hectic day, to enjoy the sunset and view over the pool and garden. Also the bed is So comfortable! The best bed in Vietnam! Location is perfect with free bikes you can easily use them to the beach and old town. It's feels more like a homestay and the family is very cute and helpful:) We actually loved it so much that we extended our stay with 4 more nights!

We might have been here outside of peak season as the restaurant was closed and the pool didn't run properly. But during our stay, they were fixing and running the pool so we enjoyed it form day 2.:)

I definitely recommend this hotel to anyone. We booked 3 nights and extended to 5 days! Its very peaceful and slightly out from the main touristy areas. The room was perfect, great bathroom with lots of little extras. The pool was great and we loved the balcony view. The owner is so kind and friendly and keeps everything so clean and tidy. She can help you organise taxis to airport & if you want tours but she is not pushy at all. We didn't have breakfast but it looked great. Thank you for a great stay in Hoi An.

Nothing - everything was perfect