Staff were amazing and were kind enough to give me a late check out (thank you!) when I had a 11pm train ride. The pool, spa and sauna was awesome, and room was clean and perfect for what I needed. The bus is a few minutes away that takes you downtown, and there's a supermarket nearby too. Great location and hotel! Would stay again.

The only negative I could say is the sustainability. I did stay here because it has a eco star rating, but there was unfortunately take away single use coffee cups in the rooms, and everything was single use at breakfast. I asked the reception for a reusable cup, however they didn't have any. Would love to see this updated :)

The staff was awesome! Niti, at the front desk was awesome, night manager Debby was fantastic and Sales Manager Suzanne Cave was great! We had an issue and it was dealt with promptly, courteously and effectively.

The restaraunt could have still been open instead of just a continental breakfast. The continental breakfast could have been available later than 10:30 weekdays and 11 on weekends. This strictly a personal thing as we were on vacation and liked to sleep late.

I appreciated the quick check in at the front desk. Having arrived late and tired, it was good when the front desk person could find our reservation and efficiently check us in. The breakfast bar provided a good start to our day with a few cold options. We were given a quiet room, as requested, away from potential traffic noise.

The hotel's esthetics need some attention. While renovations can be expensive, a fresh coat of paint would brighten the place up, as well as provide a new smell to the building. Also, having staff take their 'smoke break' right outside the main entrance was not the welcome that I was expecting.

Great staff from the front desk and cleaning staff through to the manager. Everyone was super helpful. Liked the online check in, which made the process very smooth. Managed to change rooms when on the second night our 4 year old granddaughter had a sleepover! So accommodating. Loved the little nook with child-sized table and chairs near the pool where we coloured and painted. Kiddie pool was just right. A large sports bar with many TVs (Olympics were on) and pool tables was accessible through the front lobby.

Continental breakfast was pretty standard. We would have liked scrambled eggs and bacon added to the selection.

Very good budget option. Always flawless check-in. Polite and friendly staff. The rooms are a bit outdated, but everything is kept meticulously clean by the great group of cleaners. Also the pool area is clean and well maintained compared to many more expensive hotels we have been to. The breakfast is basic, I still appreciate it as it is very convenient when traveling with kids. They have boiled eggs, waffles, toasts, cereal, yogurt apples, and bananas and few other regular continental breakfast options.

The room might get muggy, and the AC/heater looks obsolete. I'm not sure what quality air comes out of there. Also, many rooms have windows that face hallway, so there is no option of letting fresh air in from outside.

The room was clean and the bed was comfortable. The free continental breakfast is also very good with lots of variety and good coffee. The staff at the hotel is always friendly and accommodating and there is plenty of parking availability.

The particular room that was assigned to us had a small bathroom and it had a hardwood floor. Even so it was clean, I don't like hardwood floors and prefer carpet instead. I know from staying there many times, that other rooms in the hotel have bigger bathrooms and carpet on the floor,

The room was clean and well organized.

My main complaint was the continental breakfast, Why are the coffee and juices not in automatic dispensers. This is the first time in all my travels that liquids where served in huge jugs that difficult to handle, especially for seniors/handy capped persons. Bread for toast was served in bags which people used there bare hands to withdraw from these bags. I found this set up totally unsanitary, Totally unacceptable for this hotel chain .

We booked a double queen bed room which was spacious. The Coffee Maker and the Iron Box worked fine. I was happy there was a small refrigerator and microwave. The room service was excellent and the bathroom maintained clean. The front desk is friendly and helpful. Overall, a very comfortable stay giving most value. The location is close to the Waterfront, Canadian Mint, Museums, and the Zoo. Also, it is easy to get to U of Manitoba IG stadium to watch a Bombers game.

Pool rules can be better enforced so all the guests can enjoy, ex. using proper attire, avoid jumping into the pool, respecting the numbers in the hot tub. Also, the property is older and the carpets etc are aged. There is also no elevator. But I am willing to overlook those.

The breakfast was awesome-nice variety for children and adults-well stocked and coffee kept hot.

I am sure it’s not necessarily the hotels fault but our ratings on cleanliness and facilities were made due to the dog poop in the parking lot-pet owners should know that they have to clean up after their animals but if they don’t the hotel should ensure guests don’t have to watch where they are walking and have someone to clean it up daily.

Swimming pool and hot tub was nice. Our room was very nice, it has a spacious living space with jacuzzi and a separate bedroom. Each has a TV. Breakfast was good, nothing ran out. The proximity to the grocery store is great, it is literally just next door. We made a last minute snack run before they closed.

The Hallway and the lobby area probably needs an update, it is a little old and tired. There was a fly at the front desk that was flying around when we were checking in, it kept flying around us.. haha