Conveniently located, not far from the bus station and the centre, with amazing views from the roof terrace. The room was comfortable, and the hotel has a small spa with a pool, hot tub and steam room. Swimming caps are required, but can be bought at the reception. Opposite the hotel there is a bus stop and a greengrocer's where we could buy fresh fruit. There are also good places to eat nearby. But the real gem was the lady at the reception, who was extremely kind and friendly, and helped us make the most of our short stay. It really made a difference, and we are very grateful for the experience. Andorra is amazing, we would love to return and would gladly stay at the same hotel.

Room was a great size for a 4 day/3 night say. The staff was very friendly and the location worked out well for drop off and pick up on the Andbus from Barcelona and to Toulouse. It was nice to have the pool and the hot tub to relax in during standard siesta time.

The shower was just fine but kind of flooded the floor due to the curtain moving in towards you when showering. It was overall fine, just something to note if you keep shoes or clothing close to where you enter the bathtub. The sauna didn't seem to be working when we were there but that really did not take away from the rest of the stay.

I liked room, it was very clean and nice. Dinner was great and breakfast was good too I liked service, everyone was ready to help me (even to find the wire from the piano in the hall:)) And I liked pool and jacuzzi

There was a problem with water - sometimes I had to wait a long time for it to get warm

This was our first time in Andorra and I didn't know quite what to expect. The prices were definitely cheaper than France, but none of the hotels that I was looking for had any kind of traditional charm, so I settled on a nice looking hotel with parking at the location as we had a rental car. When we arrived the staff was very friendly and let me know where I could park my car. It was a winding upwards path that was very narrow and if my car had been much bigger it would have been scratched and scraped all the way up. We had chosen the Junior Suite with the Spa Tub (30 Euros extra), which was on the 8th floor with a good view of the city and mountains on one side and the building next door on the other side. The room was well appointed, with nothing special except the bathroom was really big and it had a nice sitting area. It was very quiet and the bed was huge and comfortable. Breakfast was just okay - eggs were cold and the cappuccino machine spat out something that vaguely tasted like coffee. The bar area and restaurant all felt like something out of the 1970s and really needs an update. Checkout was fast and easy and the staff were also very helpful with that too. If you're looking for a nice hotel in downtown Andorra de Valle that's walking distance from all the shops and restaurants then we definitely do recommend this place. Just get your cappuccino at Starbucks!

At the breakfast buffet, please make sure that the hot food is kept hot, especially the eggs.

Th location was fabulous and we chose it because it had a car park. We were able to include both dinner and breakfast when booking the accommodation and the selection for each was fantastic.

From memory I do not believe there was a tea tray in the room and for a 4-star hotel I would have expected there to be a tea tray available.

The staff was uncommonly helpful. For example, although the hotel failed to provide a coffee pot or other means of heating water in the room, the staff supplied a thermos filled with hot water every morning.

Each room should be supplied with a coffee pot or other means of heating water in the room.

Room was clean and big. Location-wise, it's great - a 10 min walk to the national bus station and old town, and around 15-20 min walk to the main shopping street. Facilities were great, including indoor pool and sauna (although jacuzzi did not seem to work on the day we tried to use it). Great selection of food for breakfast.

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Big room and bathrooms, walking distance to the city center, the spa, bar and the lounge

Dusty room especially under the bed and the table. No coffee machine or water boiler in the room

We liked the room comfort, the space and the quietness. Old hotel, nevertheless charming and well maintained.

A bit of maze with different elevators to get to our floor, but we got used to it. Garage ramp very narrow.

The staff was very helpful, the rooms were cleaned every day, dinner menu changed and there was good food selection.

The spa zone needs reparations, but anyway my kids enjoyed it. I hope to return to the hotel next year and find the spa zone as it should be. Everything else was just great.