Lovely staff. Easy access. Great location for beach and CBD. Large and comfortable room. Simple complimentary breakfast snacks in foyer were all we needed in the morning. Complimentary beach towels were handy, no wet towels of our own to pack when we left.

This is an old hotel undergoing some facelifts. Just not my taste for the money paid, though it was a good stay. Fairly basic facilities. Lighting was a bit dark, but electricians were putting in brighter lights while we were there so might be better now.

Great place. Right near the beach but slightly set back from the busy area. They have beach chairs and umbrellas you can take to the beach. The rooms are very large and have everything you need. It’s an older hotel which has had some upgrades rather than a complete renovation but it’s Byron Bay and very in keeping with the local vibe.

Location to everything was good. Went to see the sunrise early in the morning at the lighthouse. Staff told us it was a 40 minute walk, lucky we drove up as halfway up it was a very steep climb to the top. It would have taken a lot longer to walk up there and we would have missed it. The carparks were quite full so had to walk a bit of a distance anyway, which was fine. Need to allow plenty of time for parking/walking.

I didn't realise when I booked that it had no pool. It was very windy so would have just liked to take a quick swim in a pool when we got there, not the beach.

Everything was exceptional which included staff, service and facilities. Met the standard the advertisement set and the response time from online enquiries was excellent.

Only thing that was noticeable for my client was the lipping/coping at the bottom of the back screen door was a little high and made it a bit tricky for him to easily exit the room. But very very minor blemish that was easily worked around.

We regularly stay at Waves for short breaks as we like its location near the water and restaurants. This time we opted for the penthouse - more expensive than the other premium rooms as a treat. It's really well equipped and had lots of goodies if you wanted to stay in. The fit out is lovely and its very roomy. There are also 2 terraces. It has aircon in all the main areas so you can have a comfortable stay on the most humid of days. Big TV too.

N/A

The location and cleanliness were excellent. but what impressed me most was the hospitality. All the staff were very friendly and most attentive . I was particularly happy with the attention that was given to my 90 year old mother who is challenged with mobility . Special mention to Bronwyn , who is highly efficient in her role as concierge Also she ensured that my mother was always comfortable. Thank you being so attentive and caring .

Aids in the shower /bath (such as handles or non slippery mats ) could be considered to help elderly or the disabled with stability as shower base can be slippery .

Room was well appointed and attractively designed. Location was close to shops, restaurants and the beach so could park the car and walk to everywhere we wanted to go. The extras of morning muffins, fruit and coffee available was a welcoming and lovely extra.

The bed was reasonably comfortable but one side sagged and pillows could have been better. The bar fridge was not very cold.

Amazing Location in Byron Bay, the Staff are welcoming and service is great, Room was large with a lounge and small table with chairs. Extra Large and very comfortable bed. Large bathroom with shower and bath. thought it was very reasonable price wise due to its location. would definitely stay here again.

The room was beautiful, my daughter was so excited when we walked in and saw the bathroom in particular. Loved being able to take a bath and all the marble fittings.

The car parks are so small and hard to get into but were grateful to have one since it is so hard to find parking in Byron. Only thing we missed was everywhere else we stayed on our holiday had a swimming pool.

Location was amazing! close to beach, restaurants and shops, the room was nice and very comfy, cleaned every day which was great. really easy to get in and out after hours. Staff we're lovely and very helpful.

The toilet was cleanish but needs some more attention... but happy with everything else