Close to central station nice cocktails comfortable bed

The roof top pool is nice but when you go to swim and the bar is full of people you feel like your on view to everyone like a crayfish in a tank someone might select for dinner 😂 lack of good coffee spots close bye early in the morning a discount on drinks to people staying at the hotel would be a bonus seems you are sharing the area with everyone else that hasn’t payed to stay

Rooms were quirky. Loved the upstairs downstairs idea as in future if I travel with my partner one of us can be working and the other watching TV without disturbing the other.

The bed was a little squishy / lumpy as if a large person had imprinted themselves on the mattress and the 'memory' had not been erased ... if this makes sense as an analogy

The comfy beds and aircon beautiful bathroom

I think the upstairs pool looked bigger than it was in photos also it’s open to the public, which turns in to a loud rowdy bar. Not great for guests or children as people are drinking and partying that are not hotel guests.

Loved the location of the breakfast room on the alley. The chef was great, yummy food and great coffee The hotel itself was very interesting and arty and historic. We loved the different entry points and the location of the Hotel is just awesome

You said you were doing your bit for the environment and said to hang up your towels if you want to reuse. We did that but they were still changed 🤷‍♀️ There was a code to scan for in room orders but it said that service was not available, so we went out for dinner and used downstairs for breakfast. We noticed other people managed to get room service

This hotel is about 8 minutes from the train station so very convenient for getting to the airport, traveling around Sydney, and traveling by bus or train to other parts of Australia. You can walk to Circular Quay in about 40 minutes and you're near a lot of good restaurants -- including the many options at Spice Alley literally next door. The hotel used to be an industrial space and has a great steampunk aesthetic. The rooftop pool is amazing: it's heated, you have views of the city, and it's long enough to swim laps. I stayed in room 220 and it had an amazing bathtub, lovely windows, a nice seating area, a very comfortable and large bed, and was very quiet. Breakfast was included and it was tasty and substantial.

The location, amenities, the unique design of the hotel and also accommodating early check-in and late check-out. A lot of places to conveniently eat close by and close to train station.

The fact that we couldn't order food as room service, we didn't get the food credit for not asking staff to clean our room on our 2nd day of stay as what was written. No dental kits provided (it's a standard of hotels to provide such). The rooftop pool didn't really look like how it is in the photo (it's actually 1.2m deep and small. The photos made it look big).

The building is lovely and really well maintained. The rooftop is a nice space and the location of the hotel is really convenient for getting around, plus there are lots of great restaurants right outside as Chinatown is right there. The staff recommendations in the information booklet in the room was a nice touch. I liked the hotel toiletries - the liquid soap and lotion were very nice.

I found the beds too soft for my liking, though that is a personal preference. The lift was really slow, I could get up and down the stairs easily, but this may not be as convenient for anyone with limited mobility. For a hotel of its standard and price, I would have expected softer towels - the robe was quite luxurious for comparison.

Lovely central location with quiet but surrounded by lively laneways and eateries. Building has so much character, don't need to leave or if you do, no need to go far with shops and restaurants a stones throw. Breakfast was amazing, a la carte, and included in our rate. Rooftop pool is a vibe on a hot Sydney day too!

There was a musty smell in our room despite being clean and refurbished, my understanding is that after heavy rains the building (being a heritage building) can sometimes show it's age. The housecleaning team were helpful and apologetic.

Bed was very comfortable. Location perfect.

More flat pillows are needed to cater for people who do not like high rise pillows. Lighting downstairs was a bit harsh making it uncomfortable to stay downstairs watching TV for a reasonable time. More options to dim the lights and have lights that do not light the stairwell at the same time as the lounge area would be a great improvement. Water facilities are needed downstairs so guests do not have to climb the stairs to get water to bring back down just to make tea or coffee. Perhaps a jug could be provided for example.

I was in a showroom suite, large and furnished tastefully with great art work and funky reminders of building's industrial past. High ceilings and large windows for light and excellent blockout curtains for sleeping. Good desk, cupbards, armchair and excellent modern bathroom. Also love the view from Floor 4 though too cold to use the pool on this visit. Reception staff excellent - especially when my mobile phone was left at a restaurant. Great assistance in contacting restaurant and taxi company late at night, and retrieving it next morning. Old Clare is also close to several good places to eat, including Spice Alley. Close to Central station and coach stops.

Breakfast at Toch disappointing. Coffee was poor and granola served with fruit which was not so fresh.