Baxter the koala! Absolutely did not mind being woken up in the middle of the night by him moving about right outside our room. And seeing him only a few metres away from us in the morning was amazing. The sanctuary tour was very good as was the evening tour that we booked on arrival. Dinner at Me-Gal was nice but had we checked the menu beforehand might have booked somewhere less 'posh'

Not something the resort could do about but why would you bring a newborn to a zoo resort and then let it cry half the night. No issues being woken by wildlife but I don't have much patience with screaming kids. 😂

It was not just a stay, but a complete immersive Zoo and premium experience where we participated in three different tours: the sanctuary, the morning walk and the night walk. All unique and very informative. Also, the opportunity to go explore the zoo for two days gave us the chance to split the activities in a balanced way being able to enjoy everything without getting exhausted. We came back to the lounge to have lunch, fresh water and to room to chill out sometimes during the day. The room was beautiful, modern, clean and we had the beautiful view of the Bushlands with Red kangaroo with their joeys on the pouches, and Australian birds Aviary.

What was there not to like - the staff were friendly and super helpful (they definitely love their job), the best views in Sydney, the kangaroos in front of our room (!!!!), the guided animal tours (!!!!!!), the native animal sanctuary in the middle of the resort, access to Taronga zoo and breakfast, the nearby restaurant was superb (food was tasty and reasonably priced, given it was fine dining).

The room was not thoroughly cleaned for the price we were paying - discovered some hairs in the shower and bathroom drawer. This feedback is more so for booking.com mishandling my expectations - I was misled to believe we would have a harbour view based on the photos with the koalas. We ended up with kangaroos and no harbour view. While I still loooved the kangaroos - this needs to be specified before booking the room. Also, later discovered the price was cheaper on the taronga zoo website. Completely defeats the purpose of using Booking.com.

- Rooms are nicely renovated. We booked an Animal View Room for AUD$668 (SGD$590) which came with zoo admission, sanctuary tour (30 minutes) and buffet breakfast. - Buffet breakfast spread was quite lovely (no reservation needed). - We paid additional $25 for a night tour (1 hour) which I highly recommend. It was after hours and very quiet. The guides were knowledgeable. Really can feel how passionate they are about their jobs and conservation.

- However, animal view might be a misnomer because it was mainly just a koala (as cute as it was). - Loved the sanctuary tour, but there wasn’t much to see. The echidnas were very cute.

Amazing view of the harbour and our koala we had food at breakfast was super yummy early morning tour and night tour was amazing staff were super lovely and helpful and kind room was clean and comfy

Suggest to cut the trees a little bit further back with the harbour view as you can only see the bridge from one side as a tree is blocking the view a bit, also car park being so far away from the resort and everytime you leave having to go to reception and get a new ticket, suggest they should take ur number plate in the system so you can just go in and out, or move a car park closer to the actual resort

How do I even begin to describe this property? It is phenomenal. The location is BEYOND perfect. The staff are exceptional. They are helpful from the minute you check in - Dale was sooo helpful. The rooms were great. The restaurants had great service and food. We views from the room, the reception area etc BEYOND perfect. Our ‘kangaroom’ as my husband called it had kangaroos outside and we saw koalas in the trees also. We had three tours of the zoo, one of those was a night tour and ALL were exceptional. The guides were very knowledgeable and answered any questions we had. We thoroughly enjoyed our time at this place and could NOT recommend it higher. Seriously, if you are THINKING about booking this place just hit the BOOK button because you will NOT regret it. I wish I could add more photos because I took SO many!

Nothing! It was perfect.

The located of Taronga was unbeatable. To look out over the water to Syndey Harbour was breathtaking. The location sitting on top of the zoo and sanctuary was such an amazing, unique experience. It truly was unforgettable.

We were not aware ahead of time about how important it was to make dinner reservations. That being said, we were upset if we could not eat at the restaurant on site. We checked online and all reservations were full. However, we decided to just show up to the restaurant, in hopes there was any availability. The entire place was almost empty and there was plenty of tables available. We were glad we made the decision to just show up despite "full" reservations online.

Amazing stay overall. Staying at the zoo meant we could squeeze in a nap for our toddler in our room and otherwise spend the whole day at the zoo without stressing about travel times. The before/after hours tours were amazing because it was nice and quiet and we could see and hear the animals a lot better.

The only thing that could really be better is the food options. Breakfast was okay, food at the zoo for lunch was not great, and the dinner option provided was a bit too fancy and not very family friendly.

I had stayed previously in the old Glamping tents and very much enjoyed that, but the actual Accommodation exceeded my expectations and the staff were absolutely wonderful both at reception the cafe where we ate and drank and enjoyed food and the restaurant which was absolutely wonderful.loved having movies.

We stayed on a very rainy day and of course the animals are sensible they’re not going to come out in the rain! So we enjoyed a day out in our room watching the movies but when we actually made our way to the restaurant from our room it was not undercover and it was pouring it was quite uncomfortable and we got a bit wet going from the actual resort to the restaurant, perhaps a little more cover to go from one to the other for inclement weather. On our original stay I very much enjoyed the morning tour and feeding the animals before the zoo opened which was available to the guests, disappointed you don’t have that now. My partner gave me this as a special treat for my birthday and I would happily come back again.

From the moment we got there we felt relaxed and had wonderful service. It's such a special experience, I think it's also amazing value for money. I loved all the details and how peaceful it is. Was so exciting to wake up and see a koala outside our room in the morning. Cannot recommend this place more, we have been to the zoo many times and live locally, but even then it was an experience we won't forget. The breakfast in the morning has the best views and delicious food.

Nothing to not like!