The bed / pillows were very comfortable and lovely and clean, and the room has a lot of space. The air con was excellent. It's a much older hotel but it's nice and in a good location to Maitland or Newcastle. Meals are of a good quality.

I think the management should start to look at maintenance of curtains and bathrooms. I am a repeat customer and have mentioned these issues before. The rooms need updated Wi-Fi and USB connections to bring it up to business level accommodation. The restaurant does nice meals, but again the lower level of the restaurants ceiling has bad leaks during the rain, and it is a slip hazard for customers and staff alike. as per wed night.

Excellent disabled facilities. The cripples room was the closest to both reception and the restaurant. Lovely meal at the restaurant. I had a taste of the steak and it's one of the best ever. Poor waitress. Her first night so she was still finding her feet. The open fire was also lovely but it needed stoking. Due to ridiculous OH & S regs we couldn't do it. I don't think she'd ever seen an open fire before. She came over with a gas lighter!! We had to instruct her to pick up the poker but she still had no idea. She put some kindling on but it just burned off and didn't heat the redgum. She then offered to put the "Yellow Pages" on!!! A pity she didn't do Scouts or Guides.

This hotel is fantastic for anyone doing the crazy drive from Melbourne to Brisbane! The rooms are spacious with a hot shower, comfortable bed, and local TV stations. The room has basic toiletries, an iron, and a fridge/freezer (to keep snacks fresh for day 2 of driving). It is quiet and dark, perfect for a good night's sleep. The check in process is beyond simple and checking out is also as simple as dropping the keys in the box near reception.

I have stayed here a couple of times but never tried the restaurant food. Not a lot of vegetarian options if that is your preference.

The room was quiet and comfortable and met our needs for an overnight stay. It is on the highway and close to fast food outlets. Parking as great at the door and the room was pleasantly large.

Whilst the surfaces in the room were clean, the remained (curtains, lamps, upper edges and surfaces were quite dusty and dirty. The resort in generally (rooms, restaurant and grounds) had the potential to be first class but has been run down over the past decade or so leaving it as a cheap motel facility.

Position was very convenient being off the highway, room size was a huge surprise, the bed was very comfortable and luxurious. The very convenient on-site restaurant had a very good selection for dinner and breakfast which was thoroughly enjoyed. The surprising decor and architecture was special inside as well as in the gardens. A beautiful place.

Just a couple of aesthetics need to be addressed and it would be perfect. (Apparently already being addressed)

The room looked like it had been renovated nicely; and although it was close to the reception and the resturant it was quiet with garden access to resturant. The resturant was beautifully decorated and a beautifal tudor motif; complete with matching table settings. There were two areas of the resturant; the Tudor styled and the indoor verandah with greenery from the ceiliing and a lamp pole. With a bit of snow it would pass for area behind the wardrobe entrance to Narnia.

Despite the well appointed resturant, the Tudor styling area was not being used. Instead the indoor veranda area (Narnia) used area with bowling club styled table settings.

It is a great option for a traveling family as there are rooms with multiple beds, dining table, microwave and fridge etc in room. Also when choosing the family room there is a second door (suite) to have the younger kids hit the hay early.

Breakfast could be a little more accommodating for GF/alternative diet requirements. It was heavy on bread and cereal.

Spacious clean room with all expected appointments. Central green space of the property is excellent as a distraction from the Pacific Hwy noise. Suggest use of this space by guests be encouraged. Restaurant is large and well set up. Good range of beer and wine. Staff were very helpful.

The immediate local area is very busy - Pacific Hwy - which is great for transport access but not great for taking a stroll. The large green space in the middle of the property has great potential as an alternative means of relaxation. The noise from the Hwy was not noticeable in the room. Note that the building is well set back from the Hwy.

Have used ths hotel for years, after reading some poor reviews recently was a bot concerned as to what we would find. Brand new bathroom, no problems with cleanliness. Great location. Pool open and clean. All good.

There is a smell from a facility on the South side of Hotel, but that's hardly their fault. Couldn't smell it inside

The property is spotlessly clean. I have stayed here a few times and in the past the only thing that has disappointed me was the hardness of the bed. This was a different room, and it didn’t disappoint me. It was comfortable. It was clean will definitely book that room again highly recommended

The size of the TV , It was a huge room with a little TV, but I’m just being picky. I love the room.