The hotel is very nice, the reception very pleasant and there is also a large playground opposite the hotel. The room had everything we needed and we slept in comfortable beds. The cleaner did a fantastic job cleaning and providing with everything we needed every day. The pool was fantastic and the staff provided towels for us and were always there to help with everything. The best part was that there was always free cold water to refresh yourself when you got out of the pool, something that you don’t see everywhere. Breakfast was really good! They provided for us free parking and free wifi and that was definitely a bonus! We will definitely go back!

Sometimes in the pool area dirty dishes were sitting around for long hours and it wasn’t a busy hour. Also the pillows were a bit uncomfortable. They could have added a bit of variety at the cheese and ham section.

Rooms are recently renovated and thoughtfully appointed. So we had a very comfortable stay. Staff were really terrific and made us feel very welcome.

Late night check in was a bit hit and miss. We weren’t given instructions about parking nor internet (which were apparently free). We were charged for a night of parking which could not be refunded. Internet was charged and then was apparently free (they credit this). These little things were a bit sloppy for a good hotel.

We loved the pool (stayed in July) it could of been warmer but the kids didn't mind. The buffet breakfast was great, only quibble was not enough fresh fruit such as watermelon, bananas etc The location was great, right across from the park and ocean. I visited the gym which I found was very clean and well equipped.

We loved the hotel the only issues were the water pressure in the shower. It was very low and made showering difficult. Also the size of the rooms was quite small for 5 people, plus there was no balcony so the room felt stuffy and crampt at times.

Swimming pool was really good, a lot bigger than expected and lots of sun beds, lovely area to relax. The reception area was really lovely and staff very helpful and friendly. Loved the warm cookies upon arrival, such a lovely idea and very much appreciated. Didn't eat at the hotel so can't comment on the breakfast, etc. Our room was cleaned early and quickly which was a bonus, usually you have to wait if you come back early.

Nothing.

I liked my room and the place looks nice and staff were lovely and welcoming as well

the only down side was paying $15 a day for wifi when most hotels give you free wifi with your stay and walls where dirty and needs a bit of cleaning

Location was perfect, cocktail specials were a winner, breakfast was generous and plenty of variety. Rooms clean and generous sized plus the bathrooms were modern and clean.

Pool a little cold, had to ask for things to be replenished in our room like refilling shower gel, shampoo and conditioner on separate occasions plus tea bags. Was followed up immediately but was a nuisance.

It was an EXCELLENT breakfast and we were spoilt for choice! The staff (from the security guy who helped us up the stairs at 2.00AM! ) to the reception staff and breakfast staff.. were ALL extremely helpful, kind, courteous and nothing was too much trouble! I just wish we could have stayed for a few more days!!

The only teeny down side was the sheets (whilst clean and fresh) had a rough patch where the material had “bubbled” and was very rough when you ran your hands over it.. but this was not a deal breaker.. just a Princess and the Pea comment!!😂

Clean and tidy, beds were very comfortable. Check in was easy and smooth, even though we got in late. Staff were always around to help and friendly. Free cookies were delicious. Was great to have drinks and food brought out to us at the pool.

The price for buffet breakfast seemed quite a lot. The building itself is quite old and outdated. Couldn't open the windows to get fresh air in so rooms were a little musky.

Everything went well as expected. I had an aircon issue downstairs it not working (quite hot), tried everything to rectified it. Advised reception in the evening, they tried as well, but it was a no go. Upon departure, management offered our breakfast free of charge as compensation. The staff were friendly and helpful. Great customer service, made my stay very enjoyable.

Only the aircon issue but it can't be helped.

I always stay at the Double Tree when in Darwin. My stays range from 4 - 12 days. I am always secured the same room for the duration of my stays. The facilities are excellent. The rooms are great with very comfortable beds (i'm a fussy bed person). The pool is beautiful. The pool service (food and drinks) is terrific. The food is absolutley beautiful, whether enjoying a meal in your room, beside the pool or in the poolside restaraunt. The staff are always welcoming and friendly.

My coffee pod machine was a bit dodgy and they replaced it straight away. Excellent service.