Very friendly staff and easy walking distance to supermarket and multiple food options. The room was clean and comfortable, just as advertised.

The hotel doesn't look promising from the outside, especially since reception is accessed through the pub smoking room. There is a ramp outside, but rooms are upstairs which isn't ideal if you have heavy luggage. Housekeeping were quite noisy, often as early as 7am (though cheerful and friendly!). My room had an odd layout, with 2 beds (a queen and a single) but only one chair. The lighting arrangement with one bright strip down the whole room or a spotlight above one of the beds would not be ideal for parents with children as there is no way to have light to make a cuppa without brightening the whole room (as bathroom light is connected to noisy extractor fan).

This hotel is a gem. The accommodation is brilliant: spacious, comfortable, with an amazing shower and super comfortable bed - and fast internet. Also free parking at the rear. A wonderful find! The accommodation manager is an outstanding person: a first rate professional, she also acted as counsellor in my case when I arrived feeling most unwell and with a limp from a fall. Nothing was too much trouble. She deserves a bonus! The cleaning staff and night staff also went beyond the call of duty. One young cleaner lent me the charger for her iPhone to recharge mine when I found I'd left my charger behind. Can't get better service than that

Awesome location if you're there to see a band. Parking no issue, checking in and out was easy. Got given 2 free drink vouchers on arrival which was a lovely little bonus and the wine tasted great. Nice little Vietnamese restaurant next door.

There was a sign in the bathroom to close the door when showering as the steam sets the alarms off, because of this the shower was a bit mouldy. Too gross for me but I'm super fussy. The rest of the room had no issues. Would definitely stay again to see a band, well worth it.

The two bedroom apartment with bathroom and kitchen was spacious, clean, and comfortable. Plentiful mirrors; definitely a bonus for four ladies getting ready. Bottles of complimentary water in the fridge. A free drink voucher to have at the bar each was a nice surprise. Staff were extremely friendly and helpful. Natalie @ reception was lovely and had us checked into our room quickly. Sam @ the bar called a taxi to take us to Suncorp Stadium for the Ed Sheerin concert. The House Keeper was exceptionally nice and friendly. Would definitely recommend and stay here again. We enjoyed the takeaway food and pizzas from Pizza Capers down the street for a late lunch/early dinner.

We thought there would be more cafes close by, suitable to have lunch or breakfast. But other than that everything was perfect.

Location was good, not to far from the shop and city. staff were accomodating and helpful most especially Wendy 👍🙌. lots of parking available at the back.

When you have big luggage, you need to carry to the stairs. If you have take away there is no microwave in the room.

This was the only suitable accommodation left when we booked to see a Broncos game. There was a convenient free bus to the game right opposite the hotel. Rooms were nicely appointed and comfortable. There are delicious Vietnamese restaurants and coffee shops at the side of the hotel. There is convenient free parking behind the hotel.

The toilet seat moved (room 2). Spilt sugar and coffee from the previous occupants had not been cleaned (room 7) leaving a sticky mess. This hotel is not really suitable for those with mobility issues - lots of steps and the place is a labyrinth. It was quiet when we stayed, but it would be worthwhile checking that there isn't a heavy metal festival on the dates you are staying (unless you like heavy metal, of course!).

The hotel was centrally located and close to all amenities. The two bedroom apartment was quite clean and had very comfortable beds. The staff were also quite friendly.

As the hotel was attached to a pub there were some dodgy characters around which made us feel a bit uncomfortable. Also, the living areas, apart from the kitchen, were located within the bedrooms which compromised privacy.

staff were very friendly and helpful, facilities were clean and room was clean and tidy.

not a fan of the way the quilts are made up on the beds, seems like a quilt is wrapped in sheets and during the night, these came lose and without knowing, was sleeping under a quilt without sheets. I have stayed at a few nightcap hotels and this seems to be the standard.

Great beds. Clean.

Breakfast packs should have been given to us at check-in, not have to go and get them. We were only given 2, even though we had booked for 4???? Miscommunication with the booking, was told it wasn't paid for when it was. Staff member had to call another staff member to confirm. No apology . A microwave should be in the family room. A ramp for the elderly.Alot of steep stairs.

It was clean, secure, updated, and comfortable.

The water in the shower took a really long time to heat up so I felt like I was unnecessarily wasting water. The bathroom also got super steamy as we were advised to keep the door shut whilst showering. I would’ve liked the property to be more accessible for those with a disability as there were quite a few stairs up to the rooms.