The accommodation is fabulous, staff are super friendly and helpful. We were 2 adults traveling together and wanted 2 single beds, we emailed in advance and the staff went above and beyond. The location is fabulous, with an amazing. patisserie below and masses of facilities in the vacinity. We we're upgraded on arrival to an amazing 2 bedroom suite, everything was perfect and it made our first visit to Brtisbane amazing. Our only regret is we were only there for 2 nights,, I cannot thank you enough, we will be back.

Everything here is amazing, staff and facilities.

Liked the spacious hallways to rooms. Was clean & smelt lovely. Good size room with wardrobe & drawer space. Comfy bed. Spacious apartment, nice & clean. Had daily housekeeping if needed. Big balcony which was nice so was the view. Desk space was handy & also laundry. Big shower space. Aircon for heating/cooling was great. Location was perfect, 10min walk to PA hospital which was so handy as that was where I needed to go daily.

Small bathroom. Their was a big dining table & chairs squashed against the wall behind the sofa so not much space to sit at the table. It actually looked out of place. It was also hard to get to the window to roll up the roller blinds because the table was in the way. Perhaps a smaller table & less chairs would look nicer & save space.

I have previously stayed at the property when I attended a work conference and was also able to visit my niece who had just had her first baby and had made my booking at that time based on it's location and proximity to where she lived. I found the property was well appointed and was in a great location. 16 months later I had to go to the PA Hospital for Gamma Knife treatment from Cairns and unbeknown to me at the time, found that the hospital is located on minutes away from the Oaks. I was really pleased and relieved to be able to return to the property for my 10 night stay this trip with my daughter and sister as my support team as I was familiar with the property and the comfort and facilities that were available. The two bedroom apartments have enough room to adequately house their guests (my sister and I required our own bedrooms). I also ordered a trundle bed for my daughter which had a spring mattress (not just a foam mattress) and she found it to be very comfortable and there was plenty of room for it in the lounge room. The roof top pool area with the uninterrupted views of the city skyline are beautiful. The location is great as it is close to the city, shops, public transport and the PA Hospital. The double insulated windows adequately keep out traffic noise from trains and motor vehicles also. The staff at reception were very friendly and helpful at all times.

With portable steam cleaning equipment so readily available these days, I would have liked to have seen the upholstered furniture and carpet square in the lounge area in a cleaner and unmarked state.

Nice modern building and apartment. We have stayed here multiple times and the rooms are always clean and tidy, the beds are comfy and the apartments well furnished. Convenient location for travel around Brisbane. There are somewhat limited food options within walking distance, although the downstairs coffee shop is great for a quick breakfast and caffeine hit in the morning.

Paid parking is a bit ridiculous in a building like this with assigned parking spots. It should be catered for in the room rate or free. We have been able to park on the street (for free) on many occasions.

We liked the apartment facilities, the pool and spa and the secure parking

We did have some ongoing issues with our dishwasher and although staff organised a repair man we still had issues- staff were very good about this though. Main negative issue was the apartment didn’t have much in terms of cooking implements. We didn’t have a chopping board or salad bowl but again the staff corrected this for us. As the kitchen is ideal for families….it is important to provide the tools and equip enemy to actually cook

Staff was extra helpful and always so polite whenever we needed anything. I was making a 5 tier wedding cake from our room and the first room we were in had a small fridge so I had asked reception if we could move to the room we were in laat year for a cake and they had arranged it so smoothly within the first 15 minutes of us being there.

Parking costs. I think the apartment is already so pricey so parking could've been free or next to nothing atleast. We considered parking at other parking buildings because they were more cheaper but wasn't bothered to walk back and forth lol

It was spacious and the location was excellent

There were night works on the road adjacent to our windows which we didn't know was happening and did disturb us. I know that this isn't the fault of the Oaks but a heads up would have been appreciated. Drain in shower was very slow to clear water and bathroom would have water everywhere this was reported when we left. We would still go back to these rooms again because of the location.

2 bed unit was excellent.plenty of room full kitchen and large bathrooms with step in shower. Room clean and well maintained , comfortable bed and nice towels. welcoming staff bent over backwards to problem solve any concerns you may have and nothing was too much trouble..well.done. 10min walk to stones corner shops and restaurants, 15 min drive to greenslopes hospital and 10mins to PA.

right on highway and parking fee as no alternative. room well sound proofed so noise was not an issue (level 4)also need some large coffee mugs!

Roof top area is perfect for larger groups to catch up and has a wonderful view. Staff were friendly and helpful. Unit was clean and well equipped. The sun room was great, being able to close the doors really reduced the road noise. We had a great time and would be back.

Would have liked a better hairdryer and for tea bags and dishwashing liquid/power to have been provided for the 3 days we stayed from the outset without having to ask reception. Reception was happy to top up, I just think it is odd to provide 1 sachet of dishwashing powder for a 3 night stay. The construction works blocking the walking path to South Bank caused us 2 large detours, but this is not the hotel's fault. Again unavoidable but the spas were not functioning during our stay which was disappointing.

Property is right in the middle of a busy, high-traffic area with a highway, busway and railway line in close proximity, none of which bothered us at all because of excellent soundproofing and the ability to seal off our spacious, furnished sun terrace. The apartment was ideally roomy and contained ample hanging & storage space for our clothing as well as a very useful study. We loved making use of both the lap pool and the hot spas up on the roof & the secure parking was well worth paying for in an area where safe, long-term parking is not plentiful. It was also great that we could easily catch trains to Southbank and the city centre from nearby Buranda Station. Our bed was large and comfortable and the kitchen was well equipped with various appliances, crockery, glassware and utensils. Friendly staff patiently helped us (seniors) become familiar with correct use of our coded room cards. Ample dining venues lie within easy walking distance at Buranda Shopping Centre & just down the road.

No complaints at all!