We have stayed at the Kondari quite a few times because we like the hotel and the food and also the proximity to shops etc

This time, the room we were given was not to the standard of the other rooms we have had. The bathroom wash the main negative. The shower had been modified for disabled so the door didn’t close properly unless you pulled it from the top. The screen had a very lady crack and the water leaked from under the door. I found this to be not to standard especially for a disabled person. With the water leaking, I wound be very easy to slip. The wooden vanity was water damaged. We have never had a negative stay but in this instance I did want to bring this to your attention.

The staff were awesome and very helpful 😀 Polite and kind. The room was spacious and kitchenette was quite good. Ducks were gorgeous 😍 Turtles galore and CUTE friendly Possum's.

Could do with a facelift where shower previously leaked. Bed was far too soft. Sunk and almost disappeared into the mattress. Not good for my partners or my back. No tissues on bedside or bathroom. Door was very loud squeaking and had to use force to close as it was too tight against Door jams. Would not be able to sneak in, or be courteous for other neighbours sleeping. Screen Door squeaked and then took 5 mins to close and at the last minute SLAM shut. Water hens were cute, but damn were they loud screaming at each other in the dead of the night 🌙 lol

The pub was great, food was delicious and the room was clean and tidy. Young girl working in the pub with the long brown pony tail was exceptional! You could tell she enjoys her job. Location is really lovely and super relaxing.

Price of the food was a little more on the expensive side. Some staff didn't seem to cope with having a busy restaurant and function at the same time and my husband actually had a bit of a run in with someone who appeared to be the manager. He said it was some of the worst customer service he had ever experienced and when he expressed his disappointment she said she was pissed off with her staff. Whilst we also appreciated that out rooms were clean, they did seem to go over board with bleach. We had to air out the room for a couple of hours due to the strong bleach smell giving us headaches.

The staff were so beautiful, so warm and helpful and friendly. The room, the grounds, and the pool were lovely. Room felt lively and clean and the bed… I have never slept on a more comfortable bed!!!!!! It was perfect!!!!

Nothing. But heh pingpong table yes please!!! Ha ha And being a tech tragic I didn’t know how to get Netflix to watch a movie. Think it wanted a passcode. Maybe an instruction sheet would be great for people like me! Ha ha

Everything. It was a fantastic stay, room was spacious and well maintained. We went round the grounds and found the lake and heaps of turtles which the kids loved watching. Having the bistro on site was great too, great service and food too. Check in was efficient and team member lovely and helpful. Having basketball court/tennis was good we didn't get to use it as we didn't have anything with us but on our next visit we will use them. We look forward to returning here

Dinner at the bistro was fantastic. Would definitely go there again. Delicious and large portions. Kids meals come with a drink and ice cream too. There's a play area. Comfy beds and pillows. Despite the global system outage causing affects to this business as well, the staff were lovely and caring. I'm sad others were not nice to them in a tough situation they couldn't control.

Occasional cigarette smoke smells in the park from other guests.

There was some confusion with our booking (through no fault of Kondari), but they worked with us to rectify it. Loved the unit we were given overlooking the lagoon and it was just a short walk to the pool and hotel. The grounds are well kept, with picnic tables scattered around. Staff were lovely, helpful and easy to talk to. We will definitely stay again!

It was close to Woolworths and a bottle shop and well situated for the Mariana to do Fraser island. The pool was a really good size and a lot better than the other hotel pools we had used in Australia. The kids loved the river with all its turtles that came up the bank everyday to see them at breakfast time.

Although there was cooking facilities in the room there was no bowls etc to boil anything in the microwave and no sharp knives to cut and prepare anything with. Reception were very helpful and provided things if asked but it would be good to have them in the room already for people that don't wish to eat out.

Very helpful & friendly staff who went out of their way to make my stay as easy & pleasant as possible. Making my stay a memorable one. They were the highlight of my trip. Thank you to all the staff. It was a pleasure to meet & stay with you all. I hope to stay with you all again.

Nothing. I loved it all.l

We loved our stay at Kondari hotel. The room was perfect for an over night stay- clean, spacious and comfortable. What made our stay however, was the kindness of the staff at reception. In particular, Karina and Belinda. They both went above and beyond to ensure we had a comfortable stay and we are so grateful for this. You both deserve all the recognition and are a complete asset to Kondari hotel. Thank you once again.