Excellent staff and pool facilities.

It would have been impossible to prepare even a simple meal in this apartment. The appliances and utensil supplied were truly ancient, and well below what would be expected. Fortunately we could dine out as an alternative.

We enjoyed our stay! Swimming pools Sauna/spa attached Attached restaurants Ground floor room and location Size of room Car parking Close to beach Staff were friendly Clean and well maintained outdoor areas and gardens

Overall very happy and would stay again. But you could improve the following; 1. Wifi didn't work in our room. 2. Cockroaches in the room dishwasher, bed and kitchen areas. 3. No late check out to support with baby and flights even though we checked in late. 4. Additional costs to have a cot had to bring one from home to save $100 to hire 5. Have a breakfast inclusion option

Hotel is situated in a great location and the swimming pools are fabulous. Kitchen is well equipped. Reception staff were lovely and helpful. Breakfast at salt was really nice as was pier cafe. The Bayswater hotel is great for food and drinks. Pizzas were lovely.

The curtains in our room 122 were very dirty and the balcony furniture was breaking and cushions very old and dirty. Bathroom shower fixture had a piece fall off into the bath in the middle of the night which wasn’t pleasant. Sofas were soiled and uncomfortable. Wifi was not good at all.

I'm the sort of person who does not sleep well in hotels due to the hardness of the beds and uncomfortable pillows. Oaks resort is the 1st hotel that I have EVER stayed in that was so amazingly comfortable. I was actually able to sleep and sleep soundly. The pool area was incredible, pool side lounge chairs extremely comfortable, could have sat by the pool or floated in it for ages. Restaurants close by with beach side shops a short drive down the rd with even more restaurants. I couldn't recommend this play more highly, would definitely stay there again. In fact we've already booked in for 3 nights in November.

Location. Parking was excellent, it has lots of Disability parking. Enjoyed the large balcony and view. It has a room service facility which is handy. Reception staff were very friendly and helpful. Lots of restaurants near by.

It does not have a hot spa at the pool area, this was disappointing. Needs to have a coffee machine and more variety of tea bags. The bedrooms do not have air conditioning, only ceiling fans making the evenings not very comfortable. Woke up all sweaty and hot. The WiFi does not work in the bedrooms.

We got a free upgrade to ocean view. Lovely view. The pool was awesome for our daughter - and heated. Room was huge and very comfortable - nice restaurants and cafes in easy walking distance. Don't miss the markets!! Perfect mix of trash, treasure and food And recommend the Donuts! .

Didn't get a room service menu on check in then reception was closed - suggest having some in the foyer. When we did get Room service was a bit average but on feedback they remade my meal which was fine.

The size of the room was great. Large kitchen. View of the pool/ocean. Pools were lovely, beautiful temperature. Loved the large balcony.

There was little supervision in the pool area, on a number of occasions we saw guests with glass and they were old enough to know better. Guests also smoking / vaping in the pool area. Noise from the walkways outside the room travels into the rooms.

Location and the pool facility was fantastic. My child loved the pool that was heated. Great location with two wonderful places to eat nearby in the cafe for breakfast and the Bayswater Hotel for dinner. Nice clean rooms with very comfortable beds too.

This resort needs Starlink as the internet is terrible. And kitchen is a little under stocked with utensils to cook with particularly frying pans, chopping boards and knives.

Location, staff, pool, restaurant and coffee shop availability 🩷👏👏

We had paid for a deluxe room and dishwasher wasn’t working all week. (There was a notice on it when we arrived!) but we needed to be supplied with more detergent (we had bought tabs for dishwasher) staff supplied extra when asked

The staff were amazing - wanted to add an extra night to our stay at short notice and the staff were more than happy to accommodate us and even shuffled bookings around so we could keep the same room.

The pool facilities were great, but there was a lack of shade / undercover areas to shelter from the sun and weather when sitting out of the pool watching the little kids swim and play. Probably could use some extra coverage to make it that little bit more enjoyable.