didn’t like that you could get into the building and up the lift even if you weren’t staying in the building we had someone trying to get into our room in the middle of the night but sounded like they were trying to use a access card and it wasn’t opening must have been trying to get into the wrong room but they were trying for about 10mins we couldn’t have a decent shower we didn’t even have to put the cold water tap on and hot water went cold after a couple of mins when we booked the description said city views but when we got into our room there was an outdoor bland and we couldn’t see anything

The air conditioning was ice cold and the room was dark. Was exactly what I wanted to escape the heat of the day. The staff were delightful and went an extra mile in making me feel welcome.

The bed could use thicker pillows or perhaps some extras stored in the cupboard. But nothing to fault otherwise!

Good room size

Construction noise early in the morning

Staff were massively accommodating. We slept in and were running late as well as the entire iokibg was a last minute occurrence. Soho staff assisted at every one of those hurdles with a smile and welcoming hand .

Personally I like the place, always have , it's minimalist in a futuristic way.

Such a hidden little gem to stay at, especially for people that need to study/work on their laptops, it is just perfect to sit back on the perfect little single lounge chair set up just for that. A very relaxing space

On a Sunday the pool doesn't open until 11am (check out is at 11am)

The staff are absolutely wonderful here. Outstanding customer service. I felt looked after, like one of the family. I will certainly be back.

The place could undeniably do with an update but it was perfect for what I needed. Soundproofing is the only issue that clearly stands out.

This is the second time we have stayed at the Soho this year. We came back and got the spa suite and it was definitely worth the money. Such a comfortable room, with a comfortable vibe. Loved the robes and slippers aswell.

The only thing we'd say we didn't like was this rooms TV.. the last room we stayed in which was on level 2 had a TV that we could watch Stan on etc. This TV on level 5 was quite old. Other then that, there was nothing to complain about.

Large room And well set out. The bed was very comfortable

The shower over the bath was not good, the side was too high, i almost slipped to get out. The sign in the bathroom asked us to conserve water, Please consider spending the money to remove the bath and put in a walk in shower. The water pressure was not good at all either, the rain shower head makes it worse. Need a smaller shower head.

great location with good coffee shop downstairs. clean and comfortable.

like to replenish tea and coffee each day please

Fantastic location. All staff (including cleaners) were friendly and helpful. Studio room was very comfortable, clean and well stocked. Room was serviced every day, which was a pleasure to return to in the evening.

Hot water was inconsistent, which made it uncomfortable showering, considering it was Winter. Reported this to reception staff, who said they had other guests mention it and were going to look into it. Believe one boiler serviced the whole 30 rooms. Put a bit of a dampener on our otherwise great stay.