Staff was very polite and really helpful. Property was very attractive and room service was excellent. Free bicycle was provided to travel was the best part. It help me to travel many places and was a different experience. Place was rally close to many tourist attractions which makes me easy to travel in night after my study. Gym facility was interesting part yet could not utilise due to busy schule.

It would have been perfect if there was any scenary. Room is little bit small for me but it was comfortable and clean. Any way it influenced me to visit many places rather than stay relax at room.

Although the rooms are compact our room was clean, tidy and had heaps of storage space for the size of the room. Particularly liked the wall cupboard and the bench/seat in the bathroom, as this is where a lot of places lack storage. Also really appreciated the on-site cafe, which provided great meals at reasonable prices.

Would have liked a tea towel in the room so that we could wash and dry dishes as we used them. The housekeeping was great but the provision of a tea towel would have been handy.

Checkin was an absolute breeze, the staff were lovely and kind. The bed was a full mattress and not two beds pushed together which is a problem I appear to run into often with hotels. The location was very central, but the road noise was barely noticeable due to the fantastic windows and blinds. The blinds are almost blackout blinds! The TV has all the features you want it to have and was quite large for a hotel. Parking out the front does fill up quickly but as in the directions they have a wonderful overspill carpark to accommodate this. Mercure really did think of everything! It was a fantastic stay for the price. Would highly recommend staying here. I definitely will be staying again.

Staff were fantastic- we forgot our phone charger and reception was able to lend us one for the duration of our stay. Our soap dispenser wasn't working so i left a note for the cleaners and this was fixed when our room was made up while we were out. Lovely breakfast and drinks at the bar after a day out walking was fabulous!

Rooms are a little small but very comfortable. Would be great to have more greenery around the property eg the balconies of the rooms look out onto the car park which prevent privacy and not the nicest thing to look at- more landscaping and trees/shrubs would really enhance the hotel.

Rooms are compact as stated but still room to move about. Bed very comfortable; room exceptionally clean; great shower, friendly staff. Very quiet in rooms. The blackout blind and as well as the privacy blind was appreciated. Enjoyed the balcony. The air conditioner was easy to adjust. Loved the free unlimited wifi. Stayed two nights.

No toaster, but I know why there isn't one! Who wants to hear smoke alarms in the middle of the night. There was only one easychair in the room, but one could bring in a stool from the balcony.

Hotel looks great and staff were really friendly and helpful. Particularly Teddy who worked evenings - he was fantastic. Room was compact but had lots of storage space. Love that there were free movies so I could veg out after a big day of meetings. We ate in the restaurant each night and the meals were lovely, so too were the gin and sodas ;)

Would have been great to have some snacks/minibar in the room. A couple of nights I was peckish but too tired and cold to go out and get something while I watched tv.

The decor of the hotel and the rooms were funky. I really liked the concept of the ground floor area, which was a combination of coffee shop, wine bar, reception, restaurant, sitting area with open fire, art gallery and interesting books.

Unfortunately, the ground floor common area was too cold for comfort. It was freezing. One could not stay there and relax, have a drink or a meal, without wearing a winter coat, so we (and most other people) did not use it.

Excellent hotel, tastefully decorated with colourful artwork. Beautiful lobby with a cafe/restaurant and seating area. Friendly and welcoming staff at reception. Boutique style rooms, great modern decor, attention to details, very clean! Convenient parking.

The "fried" smell from the cafe/restaurant permeates the lobby and elevators. Probably something to do with the ventilation. Not a deal breaker, just something we noticed when we walked in.

It was bright and welcoming. The hotel is in a good location, staff were all lovely and the little balcony of the room was a lovely surprise and nice touch.

That the light switch for the bathroom wasn’t in the bathroom. That there wasn’t enough room at the end of the second bed to put a bag as it was taken up by a chair and small table

Rooms are on the smaller compact type but functional.

Work desk needs a light over it. Telephone handset is too bulky for 2025. Takes too much room. Bathroom fan and light switch should be separate as fan is rather noisy or bathroom should have a secondary light.