The room and the whole building was very well presented, modern and clean. The staff were all very nice and efficient. Everything worked well and we had all the facilities that were advertised. It was all very secure with the use of a keycard for entry to the floor , the carpark and the room. The downstairs carpark was secure , easy to get to and undercover which was very good as we had a hire car. I didn't use their Wifi as I used my own.

Our room had an internal door to the next room. This allowed cooking smells and noise to come through to our room from next door. If we stayed there again I would ask for a room without this adjoining door for that reason. On one night the people next door were very noisy and the cooking smells (which were very nice) filled our room also which was annoying. The Manager was sorry that this happened and was very sympathetic although by then they had checked out so he could not do anything about it. These adjoining rooms didn't seem to have very good sound proofing. Something should be done about this. The adjoining door should be an option on the booking if nothing can be done about it.

Good spacious apartment with full size fridge and basic items in the kitchen. 2 bedrooms - all beds were comfortable King size bed & 2 singles which was good for our family of 2 A & 2 C. There were soft & firm pillows to choose from. Shower was lovely and the cubicle was a good size. Air con unit in each room. Nice apartment we would recommend and stay again.

Some of the kitchen items - glasses, plates and coffee cups were not clean with obvious signs that these had not been cleaned before our stay with food and lipstick on them. The couch in the lounge which looked like could change into a sofa bed was very uncomfortable to sit on.

The apartment was in quite place, good view of the Dandenong city from the balcony. close walking distance to Dandenong square market and plaza for a quick shopping access and Train station. The three rooms are spacious comes with kings beds, beautiful and are cleans.

Some of the part of the carpet stain and stains at bathroom floor plastic stream. Side corner of the master bedroom bathroom shower tile was loose, uncomfortable stand on it, does not give even floor level.

This was the first time I have stayed here and I was very impressed. Staff were amazing and nothing was too much trouble. The location was very good and shopping centre was easy walk and very close to train station. It was also very accessible to main roads to take you whichever way you wanted to go. The room was a studio executive and had everything needed to make my stay comfortable and I really liked the balcony where I could sit in the fresh air to read and have my coffee. Will definitely stay again.

There was nothing I didn’t like

The room I eventually stay matched that of the photo when I did the booking. That's what I expect I paid for. The staff were very nice and helpful. They act promptly.

The initial room given to me didn't match the photo when I did the booking. The TV and desk seemed to be add-ons making the access to/from balcony narrow; the open partition of the balcony let the smoke from the neighboring room filled up my room.

Really close to train station. Room has a kitchen. Have stayed before.

The bedding is showing signs of age and stains on mattress protectors and doona. Have stayed in a few rooms there before and knew the room options. I booked an executive studio apartment but was given a studio apartment (not what we wanted).. there were no executive studios left so I agreed to pay additional money to upgrade to a large apartment (very nice) - but not our original plan for our stay.

Such beautiful, clean, well looked after rooms! Safe area. A lovely Cafe underneath. Close to everything but at least out of the city hustle and bustle. Staying again soon and looking forward to it.

Nothing, everything was incredible

Genevieve on the front desk was absolutely amazing! I had to call reception a couple of times during the day as we were going to be late & she was so understanding, supportive and helpful - plus very patient. She gave me a hug on arrival and her energy was just amazing for nearly 10pm. Was hoping to see her at checkout by unfortunately wasn’t there. She deserves a medal for her service!!! The note left for us as ‘newlyweds’ was gorgeous. Plus the chocolates, beer for my husband and the late checkout did not go unnoticed!!!

The curtain in the main bedroom seemed to have come off the hook so I couldn’t pull it all the way across to block out the sun this morning

Having had to make a last minute booking due to having to leave the property we booked as it was filthy and unsafe, we were met with such warmth by the staff, who couldn't do enough to help us, and this continued throughout our stay. I can't rate this property high enough. The room was clean, comfortable and had everything we needed, but it was the staff and service that went above and beyond that really made this stay such a pleasure. HIGHLY recommended.

The staff will help you in any way they can. And they make you feel so welcomed and friendly. The room has everything you need. Bed is so comfy

The only thing l could say i didn’t like was having to pay extra for parking each day. I feel it should be included in payment