Received great service for check in, very welcoming and efficient. Hotel close to RAC arena for tennis. Also close to cafes if you'd like a change for breakfast/brunch. Room was very clean, beds comfortable. Was adequate for what we needed.

Our room was at the back of the hotel, quite a walk down corridors from lifts. Reasonably quiet until neighbours awoke early next morning and talked loudly for at least an hour. Walls seem thin. Room had no extra pillows. Swinging glass door to shower/toilet area was restricting, either in the way of towel rack, or the basin. Toilet very close to shower glass wall, careful not to hit your head when sitting on toilet. Basin bowl had a chipped ceramic plug that wouldn't allow water to drain.

Room was spacious, the bed was comfortable. Breakfast was delicious and good value. They allowed us to store our bags for the days before check in and after check out which was very handy for us.

We only had one towel for the two of us and the bar wasn't doing cocktails. We did advise the front desk but were not provided another towel.

The friendly staff, the location and the cleanliness are the main reason we always choose the four points. It was a special touch to be offered a drink while in line to check in......thank you it was much appreciated.

The beds are very comfortable but not the pillows......can never get comfortable. Whenever we boiled the kettle for a hot drink it blew all the PowerPoints. The TV went off and we tried the kettle and also the phone charger in the other power points but none worked. After phoning the reception the problem was resolved promptly. However, the same thing happened the following morning

Room was comfortable and clean. Bathroom and showers are very clean. Towels are clean. Breakfast was fantastic and good selection of spread. Staff at the breakfast area were polite and efficient. Great location. Closer to the main attractions. Reception staff were friendly and polite. Food and the drinks in the cafe was nice and reasonably priced.

Hair dryer was missing which should be a standard item in any hotel room especially when customer pays big bucks for the stay. Mine was a long stay as well. Doona was not clean. There was a dirty patch on it covered in a clean cover. I have left a note for the cleaners and they Changed the doona. The sheer curtain looks dirty. One of the Cafe staff did not have welcoming attitude. When you walk in during lunch time, rather than acknowledging they just ignore you. I have been to the cafe about 5 times during my stay and noticed this each and every time.

Room size was just great for a family of 4. 2 large luggages could be kept opened on the floor without obstructing. Staff were friendly and cheery. The included breakfast was really nice, and added alot of value to our stay here for 3 nights. Location was pretty good as well. Very reasonable price I should say. Guests who drive will be thrilled with the CPP carpark right beside the hotel (free overnight parking).

There was no door for the shower area, so the toilet floor right outside will always get very wet (strange design).

The location was great and very central to the places i needed to be. Room was nice and clean. Bed like a cloud - most comfortable bed I've ever slept in. Liked the easy access to 24hr room service, etc, via QR code on the desk too. Bathroom was huge, shower pressure was excellent compared to other hotels I've stayed in. My room was backed on to elevator, so was a little loud. Also not great sound proofing with quite a few noisy kids/babies in the early hours.

Elevator and neigbouring room noise.

Great location for our needs. Parking was just around the corner at a secure location, which made it less stressful. It was perfect for an overnight stay in the city. Breakfast was great, but I would recommend paying the extra for the coffee to be made for you! We were up high with a perfect view of the RAC Arena. It made for a fun time people watching.

The beds could have been a little more spacious, and it would have been nice to have a few extra pillows. When I booked the room, I was looking for a family of 4. The room would have suited two individuals more comfortably.

The location was fantastic. We came to Perth to see a concert at the RAC arena. It was such a breeze to stroll across to the arena for the concert and then walk back over the road to bed. There was no stress, it was easy and convenient, very comfortable and clean. We very much enjoyed the buffet breakfast too.

We were given an accessible room with a wheelchair friendly shower which we did not need. I would have preferred a normal bathroom.

The only bad experience was the room had a humming noise in the room. Maybe from the air conditioner, unsure where this was coming from . Everything else was amazing. Very clean room and bathroom area. The hallway was very clean and smelt very fresh. The bed was very comfortable. The staff at reception were very friendly and had beautiful smiles. Overall we would definitely stay here again and recommend to everyone.

Room was spacious and bed was very comfortable. Even had a nice coffee machine which unfortunately I did not get to sample, but good addition for the price. Good to see another hotel taking out the small plastic bottles to save environment.

A better channel selection on the tv, i'm not one for sport so maybe some entertainment channels or even discovery channels added to the list would be appreciated. For the breakfast buffet, I would like to see a less thich sliced bread or maybe some crispy rolls.