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9.2

1,548 reviews

Hotel Kaiserhof Wien

Hotel Kaiserhof Wien

Frankenberggasse 10, Vienna, A-1040, Austria

Reservations:

+1-833-728-2041

Choose dates to view prices

Business center

Free wifi

Fitness center

Spa tub

Air conditioning

Kid-friendly buffet

Bar

Tour desk

Hotel Kaiserhof Wien

Welcome to Hotel Kaiserhof Wien, a charming 4-star hotel located in the heart of Vienna, Austria. Our hotel offers a delightful blend of elegance and comfort, making it the perfect choice for your stay in this enchanting city.

Situated just 0.8mi from the city center, Hotel Kaiserhof Wien is ideally located for exploring Vienna's renowned attractions such as St. Stephen's Cathedral and the Vienna State Opera. With 1548 reviews, our hotel has received glowing recommendations from previous guests who have praised our friendly service and impeccable facilities.

Starting from just $144, our guests can enjoy a range of amenities including a complimentary breakfast, pet-friendly accommodations, private parking, and free WiFi. Unwind after a day of sightseeing in our spa tub or work up a sweat in our fitness center. With a 24-hour front desk and business center, we are here to ensure that your stay is as convenient and enjoyable as possible.

Choose Hotel Kaiserhof Wien for an unforgettable stay in Vienna. Book now and experience the perfect blend of luxury, convenience, and warm hospitality.

At Hotel Kaiserhof Wien, we understand that pets are part of the family, which is why we welcome them with open arms. Whether you're traveling with a furry friend or two, our pet-friendly accommodations ensure that your four-legged companions will feel just as comfortable and pampered as you. Please note that there may be charges associated with bringing your pets, so make sure to inquire at the front desk when making your reservation.

When it comes to payment options, we strive to make your stay as convenient as possible. Along with accepting cash, we proudly accept a variety of major credit cards including Mastercard, Diners Club, JCB, American Express, Visa, and Maestro. Whether you prefer to pay with cash or card, our friendly and professional staff are here to assist you with any transaction-related needs you may have.

Experience the height of comfort and luxury in the carefully curated rooms of Hotel Kaiserhof Wien. From the spacious and tastefully appointed Business Double or Twin Room to the sophisticated and cozy Classic Double Room, we offer a variety of room types to suit every traveler's needs. If you're looking for something truly lavish, our Suite and Junior Suite rooms are ideal choices, offering ample space and exquisite furnishings. Regardless of the room type you choose, rest assured that our smoking-free policy ensures a fresh and clean environment throughout your stay.

Closest airports

Vienna International Airport

10.2mi

Bratislava Airport

39mi

Most popular amenities

Business center

Free wifi

Fitness center

Spa tub

Air conditioning

Kid-friendly buffet

Bar

Tour desk

Soundproof rooms

24-hour front desk

Non-smoking rooms

Elevator

Upper floors accessible by elevator

Free toiletries

Bathtub

Rooms

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Premier Suite

1 King Size Bed

645 sqft

Spa tub

Minibar

Flat-screen TV

Tea/Coffee maker

x8

+

x5

More details

Elegant and spacious suite on the quiet upper floors, with views over the roofs of Vienna, original furniture from the Biedermeier period, a bedroom, a king-size bed with one big mattress, a separate living room, air conditioning, a flat-screen satellite TV, a multimedia docking station, a mini-bar, a tea and coffee maker (Nespresso coffee machine), a walk-in wardrobe, and a luxury marble bathroom with a spa bath, a massage shower, a bidet, hairdryer, a make-up mirror, and natural daylight.

Superior Double Room in Hotel Kaiserhof Wien

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Superior, King

1 King Size Bed

235 sqft

Private Bathroom

Bathtub

Minibar

Flat-screen TV

More details

Welcome to our Superior Double Room, a spacious and stylish retreat with a comfortable king size bed and a private bathroom complete with a luxurious bathtub. Enjoy the convenience of a minibar, flat-screen TV, and air conditioning, making your stay with us a truly unforgettable experience.

Junior Suite in Hotel Kaiserhof Wien

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Junior Suite

1 Queen Size Bed

375 sqft

Private Bathroom

Bathtub

Minibar

Flat-screen TV

x5

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x3

More details

Junior Suite Standard is 215 square feet and includes a king-size bed 150-183 width.

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Business

1 Double Bed

1 Twin Bed

290 sqft

Minibar

Flat-screen TV

Tea/Coffee maker

+

More details

Elegant room on the quiet upper floors, with a double bed (2 mattresses) or twin beds, a large work desk, a large safe, air conditioning, a flat-screen satellite TV, a multimedia docking station, a mini-bar, a tea and coffee maker, and a marble bathroom with a rain shower, a hairdryer and a make-up mirror. Some bathrooms on the 6th floor provide natural daylight, some bathrooms are also equipped with a bidet. Copy and fax services are available at the front desk

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Superior

1 Double Bed

1 Twin Bed

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x3

More details

Superior

Show 7 photos

Classic

1 Double Bed

1 Twin Bed

1 Sofa Bed

+

More details

Classic

Deluxe, 2 Double

2 Double Beds

x4

+

x3

More details

Deluxe Two Double Beds

Economy

1 Twin Bed

x4

+

x3

More details

Economy

Room - 2 Double

2 Double Beds

x4

+

x3

More details

Two Double Beds

Suite Premium

1 King Size Bed

x8

+

x5

More details

Suite Premium King Bed

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Junior Suite Standard

Free wifi

+

More details

Show 2 photos

Standard Room

1 Double Bed

x4

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x3

More details

Guest reviews

9.2

1,548 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇬🇧

Michelle

10

July 2023

Location was excellent a 10 minute walk to centre of Vienna. Really friendly and helpful staff. Arrange taxi pick up for us as we were a late flight. Room was clean and of a very high standard. Breakfast amazing choice. Fresh and replenished constantly. Lovely breakfast area. There was a bar area and the barman Sanjay was exceptional friendly professional and knowledgeable. Does an excellent line in cocktails. Hotel has an incentive....so if you choose not to change your towel etc you get a 15% discount in the bar.....so we choose to use towels 2 days in a row and took advantage of discount! Every single member of the team from night porter to housekeeping to reception to bar and breakfast team were exceptional. I don't think I can fault anything about this wonderful hotel. Thank you they made my first trip to Vienna perfect

Nothing as it was one of the best hotels I have ever been in.

🇭🇺

Irina

10

September 2023

The hotel "Kaiserhof" is clean and super nice. Moreover, it is a place with great history, and you feel it at every step :) The location of the hotel is wonderful: as it is located in the heart of Vienna, it is close to the all main sights, Opera Theatre. We had everything we would need in the hotel. It was very clean, though the room was a bit small for our group. We received a small gift when we were checking out, that was very nice. I would like to mention the perfect breakfast - we had the room with the breakfast included, and it was really incredible: besides the standard breakfast dishes like omelette, wonderful cheeses and so on, we got a chance to taste fruits, bakery, everything was soo delicious :) I even saw the wines here, so it was impressive. During our next visit to Vienna we will try to stay here again.

🇯🇵

Ryota

10

June 2023

Breakfast is excellent and is served buffet style between 7am and 10.30am. It is a traditional meal with a selection of breads, cereals, hams and cheeses. The rooms are very spacious and comfortable, as are the suites. Amenities were provided, including slippers, cotton, cotton swabs, shampoo and body soap. The hotel is easily accessible from the station and can be reached within a 10-minute walk from the U4 underground station. The walk to the hotel was flat and comfortable.

The hotel entrance has stairs and could do with a ramp. It was also disappointing that stairs were also present on the way to the lift. The fridge is stylish with glass walls, but its performance is weak and it takes a long time to cool down.

🇺🇦

Sergii

10

May 2023

Excellent hotel for the price, great location. Superb breakfasts. We didn't use the hotel's parking, instead we parked our car in the nearby institute's garage. The breakfasts were amazing, restaurant-quality. The staff were very polite and friendly

We stayed on the 6th floor, where the housekeeping cart was always present. It didn't cause any discomfort, but for a hotel of this caliber, this aspect could be improved. The second issue we encountered was that the room access cards frequently stopped working. The polite staff always provided new cards, but it was quite strange that this happened in the first place

🇮🇱

Alex

8.2

February 2023

Comfy, well placed, good breakfast although no change throughout 3 days of my stay. Quiet!!

I was very disappointed that I didn't get the suite that appeared in the photos in my confirmation. At the reception they said they can't do anything about it because 'that suite was taken' and that photos are informative. I say it's more like deceptive because the one I got wasn't even displayed. As the receptionist said 'we have 3 kinds of suites' but they only show the most spacious one at the attic. I payed for the most expensive suite thinking I'll get what they show in photos, but got something I didn't expect.

🇬🇧

Eleni

8.2

May 2023

A beautiful hotel in a very good location. Some aspects are exceptional, especially the breakfast made even more amazing by the friendly and very professional staff, Mr Covini being the star of the breakfast service.

The front of house staff service was somewhat inconsistent; we were assisted by some very efficient and friendly reception staff but then we also had to put up with a rather rude and unhelpful person who did not seem to understand how to make guests feel welcome. I am pleased to say he was the exception.

🇷🇴

Ionela

10

April 2023

One of the best hotels that I have stayed in, really close to the city center and Karlsplatz metro station, also to the main tourist attractions from Vienna. The hotel has spacious, very clean, rooms and a great sauna to enjoy. The staff is really helpful and nice. We had breakfast included, with several options of food and drink, including champagne/ prosecco, which was a very nice touch for breakfast. Also, the hotel offers a wide range of useful products of self care and a nice minibar.

The water pressure was a little low.

🇨🇿

Lenka

10

April 2022

Breakfast delicious, room equipped, clean and quiet, services perfect, people helpful, hotel near center and metro station, very nice decoration in hotel and room too (Vienna style)

Short stairs led to the elevator, it could be challenging with large suitcases.

🇰🇷

Ye

10

August 2022

Kudos to absolutely comfortable bed and fine amenities. True to its name the decor is reminiscent of late 19th C ~ early 20th C, so if you are looking for a place with style and character this place is for you. And contrary to its finishing the inside of the room is rather quite to the point where I would wager soundproofing was involved. I particularly would like to highlight the water station near the reception as one of my favorites from Kaiserhof, which was a lifesavior during the scorching weather in a hotel without vending machines. There is of course a generous water bottle containing aqueduct water in the rooms but installing the water station in the public corner tells all you need to know about the level of service you can expect from the establishment. BREAKFAST. Hands down some of the finest I had experienced so far, not just during this journey but out of entire travels in my life. Kaiserhof's breakfast deserves a separate tier by itself, I don't understand how one could lump Kaiserhof's breakfast with breakfasts from other hotels under the same 'good breakfast' banner. If jam and cheese are on your regular breakfast menu you have to visit this place. You will thank me, and you are very welcome. STAFF. THE most welcoming and friendly team I had the pleasure of meeting during my stay in Austria. They went over and beyond to fulfill the smallest request. Thank you again. Overall, 20/10. This establishment stands true to its imperial moniker, and I will be choosing Kaiserhof straightaway should I return to Vienna. I am sure your stay would be as pleasing and comfortable as mine.

🇺🇸

Shinko

10

August 2023

Great breakfast. Nice little living room/ museum on the way to the dining room. Rooms come with North American plugs which we needed.

When I was checking out, I made the mistake of paying with dollars and within 2 seconds asked if I could change my mind but was told I couldn’t. Thinking back on this I feel that was not true. We could always reverse a credit card charge. Maybe the host didn’t know how but still possible?

Points of Interest Around Hotel Kaiserhof Wien

Attractions

Vienna Secession

0.2mi

Vienna Musikverein (Wiener Musikverein)

0.3mi

Third Man Museum (Dritte Mann Museum)

0.3mi

Wiener Konzerthaus

0.5mi

Burggarten

0.5mi

Vienna Theatermuseum

0.6mi

Neue Burg

0.6mi

Maria Theresa Square (Maria Theresien Platz)

0.6mi

Heroes’ Square (Heldenplatz)

0.7mi

Sisi Museum

0.7mi

Freyung Square

1mi

Beethoven Pasqualatihaus

1.1mi

Johann Strauss Museum (Johann Strauss Wohnung)

1.5mi

Vienna Woods (Wienerwald)

20.5mi

Archaeological Park Carnuntum (Römerstadt Carnuntum)

23.5mi

Amenities of Hotel Kaiserhof Wien

Business center

Free wifi

Fitness center

Spa tub

Air conditioning

Kid-friendly buffet

Bar

Tour desk

Soundproof rooms

24-hour front desk

Non-smoking rooms

Elevator

Upper floors accessible by elevator

Free toiletries

Bathtub

Stay rules - Hotel Kaiserhof Wien

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Hotel Kaiserhof Wien

Is it possible to stay with my pet at Hotel Kaiserhof Wien?

Absolutely! You can stay with your beloved pet at Hotel Kaiserhof Wien. They allow pets and may charge a small fee for their accommodation. So, you and your furry friend can have a comfortable and enjoyable stay at the hotel.

What are the check-in and check-out times at Hotel Kaiserhof Wien?

Planning to stay at Hotel Kaiserhof Wien? Kindly note that you can check in after 03:00 PM and before 12:00 PM is when you'll need to check out.

Can guests park for free at Hotel Kaiserhof Wien?

Yes, Hotel Kaiserhof Wien provides private parking on site. Reservation is required and the parking fee is €26 per day.

What are the rates at Hotel Kaiserhof Wien?

The entry-level price at Hotel Kaiserhof Wien is $144. These rates are subject to change based on room selection and travel dates. Kindly input your dates to view current rates.

Which room categories can I book at Hotel Kaiserhof Wien?

Hotel Kaiserhof Wien offers a variety of rooms including Business Double or Twin Rooms, Classic Double Rooms, Suites, Superior Double Rooms, Classic Double or Twin Rooms with an extra bed, and Junior Suites. Smoking is not allowed in any of the rooms. The occupancy ranges from 2 adults to 2 adults and 2 children. Bed sizes include Twin beds, Queen size beds, and King size beds. Room sizes range from 215 sqft to 452 sqft.

Where can guests find entertainment in Hotel Kaiserhof Wien?

Guests at Hotel Kaiserhof Wien have a variety of ways to spend their time at the hotel. They can start by enjoying the hotel's spa tub, which provides a relaxing experience for guests to unwind and rejuvenate.

For those who enjoy a drink or two, there is a bar available, where guests can socialize and enjoy their favorite beverages.

Fitness enthusiasts can take advantage of the fitness center, which is equipped with modern exercise equipment to help guests maintain their fitness routine during their stay.

If guests need to handle any work-related tasks, the hotel also offers a business center where they can access various business services and facilities.

With these leisure amenities available, guests can choose to pamper themselves in the spa tub, socialize at the bar, stay active in the fitness center, or attend to any business needs in the business center, providing a well-rounded experience during their stay at Hotel Kaiserhof Wien.

Does Hotel Kaiserhof Wien accept credit cards?

Yes, Hotel Kaiserhof Wien accepts credit cards. You can also pay with cash.