I liked the quirky nature of the room and hotel. The bed was super comfy with lots of potential. The room was warm which was welcome as Brussels was quite chilly. I had plenty of space and the wifi connection was strong. The location was fine with Bus 71 (from/to the Grand Place area) dropping one about 100m away. The hotel is situated just off a shopping street which is helpful as I needed a laptop charger. Didn't, notice any nice restaurants but lots of fast food and cafes nearby. The staff are very pleasant and helpful.

The shower is very awkward, lacking an overhead hook and positioned in a bath that is almost at floor level. But there were ample towels, toiletries, etc. Some of the plugs could be better placed. A small fridge and a kettle would be nice.

The hotel's best features aside location are the large relaxing lobby, great for meetings, and very friendly/professional staff. The room was small but comfortable, very quiet. the pool looked nice and seemed warm, didn't get a chance to try it. I loved the super hot old style shower and querky deco.

The near location next to the metro and right next to shops is perfect, only 20mn from the square, but the small side street location of the hotel itself doesn't feel super safe at night for a woman on her own, especially if coming back from a meeting with a suit... Since it's quite a small street of a main shopping avenue, it's easy to just wait and check that noone dodgy is around when going, but I would not like to do this after midnight.

My great experience started from the very beginning. The hotel personnel has sent me all the essential information via booking. The check-in process was very quick and smooth, everyone was really welcoming and friendly and I was provided with everything I needed for a pleasant stay. There's an elevator which is handy if you have a lot of luggage. As my room was on the 1st floor I didn't really need to use it though. The ground floor interior is super cool and modern, it gave me vibe of a co-working/cooperative place, where you can grab a drink and relax or work with your laptop. The breakfast is available and is served there too. There coffee and tea are available all day long downstairs. I brought my thermo bottle with me and it was super convenient to brew some tea for the whole evening/day. I really liked that the room was super clean and the furniture and bathroom stuff were modern and quality, comfy bed with lots of pillows for everyone's taste, blankets, etc. Also the room temperature was perfect for me - I didn't have to neither turn the heating on nor opposite which is quite a rare occasion. I found some of the reviews here quite disturbing and started worrying about my experience after reading those. However, I'm very happy that my experience was different and I didn't know what puts people off. The concept of the hotel is clearly explained everywhere and one notices that flair in the hotel, however, it's also clear that it's a modern view on it and the hotel is a totally different place nowadays. If you're tired of cookite-cutter hotels, I defo can recommend this stay. Otherwise, stay in Hilton or similar, Brussels has plenty of those too.

The very few things I didn't like were: - carpet on the floor. It's more of a personal preference and I know it's still common in many hotel, I'm just not a big fan of it - Berger street doesn't give a safe vibe but it's not the hotel's fault, you can expect it in big and cosmopolitan cities like Brussels nowadays unfortunately. This is the price to pay for staying in the center.

Central Location Good Public Transport Parked opposite in a locked unit via Parclick at a reasonable price. Room serviced daily. Free croissants left over from breakfast and a free coffee machine 24/7. Outside and communal areas are pleasant and comfortable. Reasonably good value for what/where it is. Shower was good. Cheap/easy to get there by Uber from main stations. There’s a lift. Good fire safety / escape.

Nearest decent cafe is some distance away (the loft) and there was no bar operating. There’s a night shop if you turn right and right again at the top of the street which is the only option for drinks. The water from the dispenser doesn’t taste good. The room is small. The street outside was very noisy at night. Lots of fast food joints and delivery mopeds. No safe and no wardrobe in the room. Usual inner city issues , drugs/begging etc. feels a bit intimidating if you’re not used to inner city life.

I love the art deco atmosphere. The pool is very refreshing after a long day wondering. The location is quiet but also centered in a big city. staff is Lovely and you can leave your keys at the entrance and go out until late but find someone to welcome you back. Coffee is free and is very nice. Also for the lil fan girls - it's near Audrey Hepburn place of birth 🤭

The hallway lack some lights, which didn't bother me but can be dangerous if you are older or have a bad sight. The elevator is a bit small and the light goes out sometimes so i would not recommend for claustrophobic people or if you are scared of the dark.

It was super central, within a walking distance to the city, there were buses super close as well that go every 10 minutes so it was really easy to get around everywhere. The pool was super nice I wish it was open longer but half 8 is still long enough 😂 super pretty place and the hotel staff are really helpful and friendly. Beds are super comfy as well

There isn’t much I didn’t like about the property, the room was a bit small but that’s just the one I had booked, it’s a great option to stay in Brussels.

The staff were friendly and the breakfast selection was excellent. We didn't use the pool but the pool area was superb and relaxing. The room was quirky but had lots of space and the bathroom was big too with a bath. A travel cot was provided. Despite being on the side of the hotel with the main road/alley, it was relatively quiet at night even at the weekend.

The alley leading to the hotel could do with some renovation and cleaning. Once inside, the hotel was a little dated but we really enjoyed our stay.

Excellent breakfast for size of hotel. Reception manned 24/7, staff very helpful. Good for access to old town, once you get past the initial low-end surroundings. Secret garden and small pool are bonuses.

Physical location of hotel is in a very seedy street, sometimes quite noisy and frequented by unpleasant characters. But hotel itself is well maintained. Was disappointed at lack of bar.

Clean, big room, kind staff, good breakfast. Good swimming pool area.

Despite the option chosen to pay upon the arrival, the money was taken before than, in two installments. Taking into account the many cyber-attacks I almost blocked my credit card, because of not being sure on what is going on. It would be much better to state concrete dates on when the money will be taken from the card. The room was quite dark, there were no classical windows, but very thick coloured glasses.

Atmosphere of the hotel was very friendly. Rooms were very clean and the decor was really quirky and romantic. The staff were very friendly and helpful. Location of the hotel was very central and close to metro and lots of lovely restaurants and high street shops. It was about 15 min walk to Grand Place/ Central Station. The pool was lovely too. Open bathroom was a very quirky touch especially for a romantic holiday. Beds were pretty comfy. Would recommend staying here for a romantic couples getaway.

The walls (and ceilings) were a bit thin as could here the guests stomping above up at night. There was no full length mirror in room "Blanche 309" but it wasn't the end of the world. No Aircon but fans provided in the rooms. The bar was not manned everyday so if you wanted an evening drink there was no one really available. Nothing to do with the hotel, but be aware that nearly everything, including pharmacies and convenience stores, close on a Sunday and for religious holidays so buy water, snacks, and any other bits you might need on a Saturday.