We were lucky to end up with a private bathroom instead of a shared one - I could see it was not the nicest of their rooms/bathrooms but more than we expected so a very welcomed surprise! The room had extra pillows, a fan, and a mosquito net in one of the windows. Late self check-in was easy, staff was very nice and helpful, and the 12€ buffet breakfast was good namely considering Belgium prices. Reception and breakfast room nicely decorated.

The lock on our room had a problem so multiple times we had to struggle for minutes to get in, after the reception closed. Hope they have fixed that. It's an old-looking room, smallish, high step to the tiny bathroom, but nothing worth complaining about! The bathroom wasn't even booked and as for the room just wish the curtains blocked the light more but to be honest that's always expected. We stayed in Antwerp, Ghent, and Bruges and this was the most expensive stay but the unexpected "upgrade" was worth it.

The location is perfect: you can have a night walk through the charming city center without a need to use public transport and/or taxi – that definitely worth it. Everything else is also nice: the room was clean, the hotel itself is cosy, the checkin is automated, the staff is very friendly. I'll highly likely choose this hotel again the next time I visit Ghent (and oh my god, I'll visit it for sure).

Mostly nitpicking. Info for allergic people: rooms' floors are covered with carpet so if you are allergic to dust (like my sister) that could matter. But they were clean anyway, we had no problems. Also, there's no view – in case you need one.

The room was small but enough for two since it was a budget room. The staff was very friendly and helpful. The hotel has a cute vibe and is within walking distance to the center, which was great! Was initially worried that the toilet would be dirty since it was shared, but it was clean.

We didn't have blankets as it got cold in the night. There also wasn't a clothes rack ( but had hangers) so didn't really have a space to hang our clothes.

the view was stunning, the staff very welcoming at the reception, Very quiet at night so the sleep was ideal and the best thing was definitely the location. Very easy to reach and handy if you was to explore the main sightseeing of the city.

The room was not isolated at all. You could hear everything from the nearest rooms either besides your room or downstairs. It was kinda annoying, especially in the morning. There was a bit of dust on some of the room's furnitures. The bin was not emptied from the previous host, I guess.

Loved it. A pleasant surprise. Central location could not be better. Safe free unlimited parking a short tram ride away. Attractive, clean en suite room, affordable well stocked breakfast priced reasonably at E12. A charming European style building with good modern upgrades..No elevator. Staff very helpful. I absolutely would stay again.

I have no complaints. Those expecting an American style hotel may be disappointed. Any seasoned traveler would be happy here.

I red some of the poor reviews - I was pleasantly surised. This place was fine. Not a luxury hotel but an old fashioned boutique hotel run by Betty Bijoux

Need lighter weight blankets- room isn’t air conditioned so it was warm in July and I only had a heavy duvet- not even a light weight sheet.

The location was perfect, and the staff so nice. It's more like a hostel-hotel, but that was not a problem, because I was expecting that. And it's a pretty quiet location.

It's only one key for room, so with you travelling with someone that won't be with you all the time, the logistic can be a trick. Also, the reception doesn't stay open that long.

The hotel was so peaceful The Bed comfortable so I slept well. It was easy to walk to the main central areas of Gent. the lady at Reception went out of her way to he[p us. Even carried our luggage up the steps as my husband had to use a walking stick. I would certainly stay here again .

perhaps a stool in the bathroom to sit on

The room was surprisingly big because of the higher up bed, leaving a space below for chairs and a table. We had a washing table and closet for our clothes but also big windows with curtains that could open up to let some fresh air in. We had the view of the cathedral which was spectacular. We definitely didn't expect this much from a 1-star Hotel. But certainly worth the stay and soooo close to the center and very helpful staff.

The shared bathroom on our floor didnt have the shower fixed so we had to share with more people upstairs. However it didnt completely mess up our time frame.

Staff were very friendly and helpful. Location was good....close and nice walk where we want to go.Like the fact that it was in a quiet residential area.

Going up the narrow staircase / steps with heavy luggage was quite something.....but we saw it later as part of travelling......