The location is perfect: you can have a night walk through the charming city center without a need to use public transport and/or taxi – that definitely worth it. Everything else is also nice: the room was clean, the hotel itself is cosy, the checkin is automated, the staff is very friendly. I'll highly likely choose this hotel again the next time I visit Ghent (and oh my god, I'll visit it for sure).

Mostly nitpicking. Info for allergic people: rooms' floors are covered with carpet so if you are allergic to dust (like my sister) that could matter. But they were clean anyway, we had no problems. Also, there's no view – in case you need one.

the view was stunning, the staff very welcoming at the reception, Very quiet at night so the sleep was ideal and the best thing was definitely the location. Very easy to reach and handy if you was to explore the main sightseeing of the city.

The room was not isolated at all. You could hear everything from the nearest rooms either besides your room or downstairs. It was kinda annoying, especially in the morning. There was a bit of dust on some of the room's furnitures. The bin was not emptied from the previous host, I guess.

Loved it. A pleasant surprise. Central location could not be better. Safe free unlimited parking a short tram ride away. Attractive, clean en suite room, affordable well stocked breakfast priced reasonably at E12. A charming European style building with good modern upgrades..No elevator. Staff very helpful. I absolutely would stay again.

I have no complaints. Those expecting an American style hotel may be disappointed. Any seasoned traveler would be happy here.

I red some of the poor reviews - I was pleasantly surised. This place was fine. Not a luxury hotel but an old fashioned boutique hotel run by Betty Bijoux

Need lighter weight blankets- room isn’t air conditioned so it was warm in July and I only had a heavy duvet- not even a light weight sheet.

The location was perfect, and the staff so nice. It's more like a hostel-hotel, but that was not a problem, because I was expecting that. And it's a pretty quiet location.

It's only one key for room, so with you travelling with someone that won't be with you all the time, the logistic can be a trick. Also, the reception doesn't stay open that long.

The hotel was so peaceful The Bed comfortable so I slept well. It was easy to walk to the main central areas of Gent. the lady at Reception went out of her way to he[p us. Even carried our luggage up the steps as my husband had to use a walking stick. I would certainly stay here again .

perhaps a stool in the bathroom to sit on

The room was surprisingly big because of the higher up bed, leaving a space below for chairs and a table. We had a washing table and closet for our clothes but also big windows with curtains that could open up to let some fresh air in. We had the view of the cathedral which was spectacular. We definitely didn't expect this much from a 1-star Hotel. But certainly worth the stay and soooo close to the center and very helpful staff.

The shared bathroom on our floor didnt have the shower fixed so we had to share with more people upstairs. However it didnt completely mess up our time frame.

The location was very convenient. The rooms were of a great standard. Accessibility was good in terms of arriving late/early. I am overall happy.

As I was on the top floor, the WiFi was incredibly weak, which was the only issue I had. There was also some construction work going on in the same street as the entrance, but we can't blame the hotel for that.

The location is good, the staffs are well behaved and friendly.

We booked a double bed room thinking it will be a large double bed. Instead it was two single beds joined together. I got a hard time sleeping there as the beds were getting separated, making a gap in between. It was uncomfortable to sleep on that.

Staff were very friendly and helpful. Location was good....close and nice walk where we want to go.Like the fact that it was in a quiet residential area.

Going up the narrow staircase / steps with heavy luggage was quite something.....but we saw it later as part of travelling......