Spacious rooms Great location Cozy hotel

No coffee in the room The restaurant was empty - couldn't find staff to order coffee. There was a person inside the kitchen as I was waiting at the bar - as soon as we made eye contact the person walked away as if they can't be bothered to serve me at the moment. The bedroom was pretty empty - no furniture to put clothes or toiletries.

The hotel is with great location, just a minute away from the ski lift. There is an underground parking, which is very useful, especially in the cold winter days. The room was very spacious and the staff were very polite and friendly.

The rooms definitely need renovating. There was a smell in my room. The card key system needs to be upgraded - it took me several attempts and a call to reception to start the room electricity (the problem was in the card slot). There are no laundry bags in the rooms and no coat rack to hang your jackets (besides in the wardrobe).

The location of the hotel is fantastic - close to the gondola and great bars and restaurants. The hotel is modern and clean and staff are extremely friendly and very accommodating. Reception staff are available 24 hours a day as well. The breakfast was delicious and made to order every day. We will definitely return to this hotel and highly recommend it

It was all excellent.

Amazing location, literally 1minute walk from the gondola. Close to other apres ski bars and restaurants also. Lovely staff, extremely accommodating and helpful - saw other reviews which disagreed with this which I think are wrong! Ski storage very easy. Rooms were HUGE. Restaurant within hotel also delicious food would recommend to all and would definitely return if we ever came back. Special thanks to Kostadin!

Nothing!

Nice to have a firepace in a hotel room. The suite was big and stylish and very comfortable. Very nice bathroom. Balcony. Great location. Underground parking with and elevator. Uniqato is an outstanding value for the price.

Lack of equipment in the kitchen. There is a sink, electric kettle, cooktop, fridge, and microwave. 2 glass tea mugs with teabags, 2 spoons and 4 glasses are provided. No instant coffee. No dishes. No forks or knives. No cooking pots or pans. No corkscrew. Not even a bowl if you want to make popcorn in the microwave.

Great location very close to the sky center. Large spacious rooms

Destroyed mattresses that made sleeping uncomfortable. Some of the hardware in the bathrooms is used, which affects the overall impression. The location requires minimal renovation. Otherwise everything very well. A precious stone to be polished.

Room was extremely spacious, bed super comfortable. Phenomenal location, 5min walk from the gondola. Also underground parking was really nice + the fact that we could leave the car there while we ski, even after checking-out on the last day. Staff were very chill. Highly recommend.

The hotel's enchanted atmosphere, tucked away in the Bulgarian foothills, was something I adored. With its rustic charm and stunning views of the mountains, the large maisonette room created a romantic ambiance that made our trip even more unforgettable. Our one-night escape was made great by exploring the charming town, enjoying delicious room service, and making priceless memories with each other.

Fair room, with extremly big bed perfect for a couple (2m×2m), clean and cozy, large room, staff is nice and helpful, and the restaurant which is within the hotel corp have great food and drinks :) I would stay again here.

The location of the property was lovely. Very close to the central part of the city, but at the same time very quiet and pleasant. Staff was lovely and welcomed us with our pet with a smile. There was a free underground parking, so your car is not outside. Breakfast was also very nice. A great boutique hotel for a couple’s getaway or a family vacation. Will definitely visit again.

It was all great.