Comfortable place to stay, lovely staff and good facilities.

Floors of room could be cleaner. There was dirt in the bathroom and left over aluminium foil from a wrapper in the bedroom. I was on the ground floor and my curtains did not 100% close so I felt that I didn’t have the privacy I required especially at night with the lights on. There is ALOT of homeless people wondering around the property as there is a shelter across the street. They are not dangerous but it is very confronting to see people passed out from drug use.

The location and the pool especially when you go for lots of hike or long walk after you use the pool it’s awesome

Room service there are a little bit to much especially there is a bit older lady I don’t know if she is the trainer or what . But she want to know your every move, how many ppl check in , she will follow you in elevator and ask you is you need room service . That part I didn’t appreciate . From last 5 or 6 years we stay here every year we go Campbell River

Very good value for money hotel. For me, as a person from Europe and I have something to compare with, I can say a very clean hotel, excellent service, location in the city center. Our room was on the third floor, great view of the city, the design of the room is impressive and it was clean. I will definitely return to this hotel if I am in Cambell River. I recommend to all!

The quality of the breakfast could be better, except for the scrambled eggs, I didn't like anything else and there weren't enough vegetables. But it didn't upset me.

The building and lobby were much nicer than I expected. The real bonus was the staff, in particular Safa at the front desk (so welcoming and professional) and the breakfast staff.

Not much other than I could have used a more comfy pillow. The one I had was fine but sometimes when I stay in hotels, they have pillows that you melt into :)

The room was clean , bed was very comfortable and staff was friendly and helpful. There is a breakfast included in the price and it opened at 630 am , this was a bonus for us as we were up and on the road early.

The hotel is across the street from a homeless shelter, but it did not affect the cleanliness or the feeling of safety of the hotel itself or its grounds.

Excellent staff service in all areas. Great location, walking distance to restaurants & shopping. My 8 yr old granddaughter & I loved the pool. Good breakfast choices. The room was fresh & very clean. Comfortable bed. I’d definitely book here again as you get good value for the price.

Found the room heater noisy, so kept it off during the night. Towel rack was inside the tub area which is handy for hanging wet bathing suits but would be nice to have a small one by the sink for hand towels.

A big thank you to the young lad on reception for calling us at MN when he saw that the northern lights were starting. Clean property, great position in town. Enjoyable and convenient breakfast. Relieved there was a lift as my bag is ridiculously heavy.

Not a thing

So happy with our stay. Will certainly go back and will also highly recommend it to any of our friends. Breakfast was so much better than we expected. Such an assortment to eat and it was all good. I liked the choice of eating inside or outside. Room was very clean and cool when we walked in. Beds were so comfortable. Loved the deck to sit outside, relax and read a book.

I have no complaints.

The hotel is in a great location that's close to restaurants, shops and the ferry. We had a nice room with a balcony that overlooked the water. Having the mini fridge and microwave in the room is very handy and we appreciated the free parking on site. The complementary coffee in the lobby was also very handy. We've stayed here numerous times and have always been happy with our stay. We'll book this hotel again for our next visit.

We booked a room for three people, but there were only two chairs in the room and two chairs on the balcony. One more chair at least on the balcony would have been nice. It'd also be helpful if there was a hook or towel rod near the bathroom sink so there's some place to put your facecloth/hand towel rather than lay it on the counter.

Excellent staff service in all areas, great location, fresh and very clean room. Comfortable bed. Loved the pool & exercise room. Good breakfast selection. Excellent location, walking distance to restaurants & shopping & little park. Across busy roadway from ocean. Great value for price.

Found the heater noisy so just turned it off at night. Would be nice to have a small towel rack by the bathroom sink.