1) The restaurant connected to the hotel was excellent. Waitress Norri was great. 2) Karmel the person who registered us was fabulous. Pleasant, friendly and glad to see us. The hotel presented my wife with a wine bottle for her Birthday. 3) the hotel location was on the main road to everywhere, yet out of the downtown high price area. 4) Housekeeping staff was very friendly, efficient and pleasant. 5) parking was plentiful and easy to maneuver. 5) would we stay there again, in a heart beat.

Once we entered Vancouver and had to take Oak Street, left hand turn lanes were scarce. if you got in the laft lane and wanted to go straight, we had to wait for those turning to clear the street - very frustrating.

The room was very huge and very clean. We had everything that we needed. The staff was very friendly and always helpful. The shuttle service from and to the airport worked very well. We could also use it to get into downtown for free. Overall we would recommend this hotel for everybody who arrives in Vancouver and needs a hotel for the first nightor for the last night.

The isolation of the windows is very bad. So if you get a room with the front to the highway you get the feeling to almost sleep on the street. People that are very sensitive to noise will have sleeping problems.

The location and the price are great. The service and the comfort are great too. There’s an electric water heater pot in the room, which is very convenient. They have on site parking and provide free shuttle services to the airport. During the off-hours of the shuttle service, they offer $20 for your taxi! And they give a small rubber duck toy as a souvenir!

I found a dirty towel hung in the bathroom on the hook of the bathroom door; and a used coffee pouch in the coffee maker.

Stayed in a freshly remodelled room and it was a very nice surprise. The owners put an extra care and thought and overall experience was very pleasant. Loved the lighting in the room. Perfect lights for reading and to create an evening ambiance. Makes a big difference, very rare to see that in hotels of this range. We appreciated it very much. Ceramic coffee mugs were a lovely detail too, rather then using disposable paper cups. Felt homey. Also the unique sense of humor adds to an overall very good experience. The shuttle service to and from the airport is a great addition. Very helpful. Thank you

Nothing to not like, but maybe one suggestion. It would be nice to have a bowl of fresh fruit at the lobby -- apples, bananas or oranges available to grab when people are arriving late or leaving very early for the airport.

The Accent Inn is always clean, comfy, and convenient. The staff are always cheerful and helpful. There’s a games room. Free bike rentals. Fresh ground to brew coffee in the lobby that is so good. Grab the mug from the room and make the trek to get a double cup of fabulous coffee in the A.M. Especially if you’re there after a late night flight, heading out on an early one, or staying for a sports tourni. The beds are perfectly firm, good pillows, the rooms are clean! It so comfortable. It’s top notch.

It would be super if the hot tub was operating again.

Location

Only one package of coffee and it was decaf. Bugs in bathroom

The location is awesome with a shuttle to the airport every 30 minutes. Also, its adjacent restaurant (Eggspectation Richmond) is very clean, has great meal options, and the service/meals are excellent. The hotel lobby has free hot chocolate (yummy) and very nice coffee 24/7 from a single-brew machine.

Ants, a lot of them on the floor and tub, but the maintenance guy came to fix it right after. It was quiet most of the time, but the upstairs guest was slamming his/her door several times around 2 am and was quite loud.

Very well organised airport courtesy shuttle. Staff were very friendly, helpful and welcoming. I even got a choice of whether to stay on the ground floor or an upper floor. Rooms are very big and very well equipped, with a large and comfy bed. Nice little quirks - as well as the advertised rubber duck, read the telephone instruction panel... I would definitely stay here again if I need a Vancouver airport hotel in the future.

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Check-in was straight forward and quick. Close to the airport.

The toilet tank had a slow leak into the toilet boil. The pillows were too thick and the three of us had to sleep just on the mattresses. The lower floor room could hear practically everything going on elsewhere in the inn. The recommended restaurant of that location with the 10 % discount for staying in the hotel, overcharged us on everything for breakfast and there was no discount. Very disappointing.

Early check in no problem 😊! This is a very well organized comfy place to stay the rooms have all you need and more! The staff is very supportive and really nice! Tv shampoo conditioner.lots of towels comfy beds fridge coffe and tea in room and down in lobby is decorated very retro 70s cool bikes are free to ride round! 😎 took uber to nearby river rock resort..8.00...the place book u a cab for free ride to airport!! I will return and use your sister hotels the ZED in Victoria next visit !! Good price and really super restraunt.bar Eggspectation next door. Also night market nearby.. 😋 👌 bonus lock attachment thing on door felt super safe and secure.( these should have been invented 100 years ago!!!

I liked it all!