Everything about the property was wonderful! We were welcomed with a Prosecco upon arrival in the bedroom, it was very spacious, bed was so comfortable, view was the best in the house. The bathroom was so luxurious and clean, water pressure was great, Le Labo products was heavenly. The Gold Experience was totally worth every penny. The staff on Gold floor; Fernando and the team were so personalized and amazing! Tony, the housekeeper, went above and beyond, the bell guys were super helpful. Our anniversary stay was so memorable, we couldn’t ask for a better one! Thank you, Fairmont Waterfront!

Nothing.

All things considered, this is the best hotel I've ever stayed in. Amazing location right at the seafront with a great buzz all the time. Out of the hotel and turn leftish and you have the sea front/stanley park area (great on a bike, borrow one from the hotel), lots of food options and great views. Turn right and you head deeper into the city. Rooms were lovely and well equipped, WiFi was perfect and beds very comfy (family room). Gym was also well equipped and I loved the bee garden (and tour). All the staff in the hotel were helpful & efficient. It was a really nice place to be at all times.

Rooftop pool had a sand paper like floor to it, kids both had red and slightly painful feet (still kept going in though) from it.

Of the three Fairmont hotels I stayed at during my recent visit, this was the best experience. Although I only stayed here one night, I was able to take advantage of many of the hotel's facilities. This is also the first time that I experienced the Gold Level at a Fairmont hotel. Is it more expensive than a regular room? Yes, but it is worth it. The breakfast included their house-made smoked salmon. The Business Center and Pool area are perfect. The hotel is right on the waterfront and has awesome views. I took a Harbour Air pontoon plane tour of Vancouver after breakfast and returned to the hotel in time for a coffee and a fresh scone before check-out. Easy to get to/from the airport on Sky Train's Canada Line, which is inexpensive, safe, and fast.

N/A

Location is perfect for the train station from the airport, the shopping port, the sea planes, the Gaslight District and the Hop On Hop Off bus stops right outside. The Rocky Mountaineer team are here in the afternoon so you can check in for the train. The pool is lovely and warm and nice location on the roof. Room was huge, overlooked the water and the bed was comfy.

Massive line in Reception for breakfast if you went early. The restaurant is too small for the size of the hotel. They could use the wasted conference space to provide better food options. I didn't like receiving a snotty note from the night manager about my payment when the Manager who had checked me on had made a mistake. Reception is swamped- the Concierge desk was hidden in a corner - it should be more visible and Concierges more proactive to take the pressure off the exhausted Reception staff.

The location is fantastic. On the waterfront and walkable to restaurants, coffee shops, shopping and other downtown attractions. The staff is friendly and helpful. Our room had a city view and it was beautiful. Pool is heated and outside on the 3rd floor, hot tub is inside. Great workout facility as well. It was quiet too. Highly recommended! I would stay here again.

Nothing - The Fairmont is always a great place to stay.

It's our second stay at the Fairmont Waterfront. The location is in a prime area. Took the tram from the airport to Waterfront and walked one block to the Fairmont Waterfront. This is so much cheaper than Uber or Lyft. It's walkable to Gas Town and to the harbor along the seawall. The Hop-on-Hop-Off is in front of the hotel as most activities are. The hotel is nice. Whether you have an ocean or city view, it's beautiful. Don't waste money on a view upgrade as you probably won't be in your room.

I wasted money on an upgrade. The partial view of the ocean was nice but the room was average.

Check In Level 9 very good it also enabled us to stay in the Lounge when we checked out due to a late flight. The lounge facilities was excellent probably the best i have experienced in many years of travel. The Pool and Gym facilities very good, Staff very polite and helpful with our questions as to daily activities whilst we were in Vancouver,

To be honest there was nothing that i could add to DID NOT LIKE

Excelence in every detail! Upon our arrival, our check in was made and our keys were already available with the Bell Post. Never in my life, I was in my room so speedily. Teh room as everything we hoped for: spacious, comfortable and pleasant. The service was cordial and efficient. The location was ideal in relation to our previous Cruise and adjacent car trip. The express check out was perfect and trouble free.

Nothing.

The hotel overall is a beautiful property. AJ at the front desk and the trainee gentleman at the lobby bar were extremely courteous and friendly. The room was beautiful, spacious, and comfortable, and I enjoyed the view of the water. The pool area was nice but disappointed the bar service closed by the time I got there.

A little bit longer of a wait to get checked in at the front desk, and get service at the lobby bar. At the bar, I saw a bartender making a martini and laid the olives on the bar mat. I made a note to never order a drink that has a garnish as that was off-putting to see. To elevate the client experience, I like to see a robe and pair of slippers in the room so that I don't have to call down.

Location is great, the outside pool is always a hit/feature with the kids. We've stayed here several times before, but hadn't tried ARC restaurant ... it was great (only had breakfast there twice)! Good food, but the service was top shelf.

This year we had the junior suite (the larger ones weren't available), and the bedrooms didn't have any windows. Not a major issue, but about the only thing I could find fault with.