Clean and quiet

In an ungraded balcony king, neither the shower, or the free standing tub, had a handheld shower head. This is a minor expense, but certainly more representative of the promised experience. The existing Kitchen faucet on the tub is chintzy. The temperature/pressure control in shower is also low end. Should have pressure and temp control. Plus the handhelds as mentioned earlier.

Great location to the many restaurants and bars, short walk to downtown shopping or waterfront. Very comfortable bed and good sized room.

As I don't drink coffee, tea being my choice of drink, was a little difficult getting a good supply of tea bags and fresh milk, being charged extra for these too. Could have more free TV channels, very limited to watch free movies.

This is my new favourite hotel in Vancouver. It is located directly across from the Yaletown / Roundhouse sky train station, is so stylish, and the rooms are dead quiet and comfortable. In the lobby there is a beautiful evening bar on one side, and a charming French breakfast place on the other (I recommend the ham and cheese crepe). I was greeted by the friendly staff with a glass of rosé bubbly when I checked in, so I was happy from the get-go, but it just got better from there. It's super easy to control the temperature in the room, and you can have it as dark or as light as you like. The TV is also easy to use (with your own Netflix account). I got a good Winter rate for my beautiful room by booking at the last minute (as in on my way from downtown Vancouver's Pacific Central Bus Station), so if I can get that rate again I will never stay anywhere else in Vancouver. It's also in a perfect location if you're attending the Vancouver International Film Festival, or any events at the Roundhouse or on the Granville Strip. I've already recommended it to everyone I know!

Honestly, this hotel is perfect for me as a single female traveller. I took a look at the Summer rates and got a bit scared though. I live in Victoria and go to Vancouver a lot, so I just hope I can afford this again next time.

Location!! Secondly, the staff were outstanding!! Upon arrival, they took our bags to our room, and handed us 2 spritzers, so we could sit outside and enjoy the beautiful summer solstice. They helped with tickets to excursions, directions, recommendations, assistance with e-bikes, and anything else!! The free e-bikes were awesome! The room was spacious and very clean, bed was quite comfortable and pillows were the perfect firmness.

Wasn’t a real issue, but would have been nice to take steps to front lobby instead of waiting for the elevator every time. But elevators were very quick!

The elevators smelled so good. It sounds silly but attention to details like that is what sets hotels like the Opus apart. The staff were all exceptionally warm and helpful and the experience was great. My room and bed were large as was the four-piece bathroom. I didn't have breakfast but dinner from the restaurant downstairs was fantastic. The location Is amazing with dozens of restaurants within walking distance. The station for the airport train is just across the street.

Nothing.

The staff was very welcoming. I loved the vibe of the hotel--it's modern yet comfortable. Mainly, I absolutely loved the location! There are quite a few restaurants, shops and bars in the area, so you needn't worry about having to stray too far from the hotel to find suitable options. I will definitely return to this hotel!

I tried the small restaurant at the property and I felt that the menu was too limited and it was pricey. When I popped in for lunch, I expected to have more moderately priced options...which there were few. In my opinion, they should offer more realistically priced lunch type options: sandwiches, burgers, pub-type fare.

Loved the accessibility to the area, everything was a good walking distance, all the staff were very friendly. The bathroom was very nice and the bed was super comfortable and spacious. The side tables were very usefull for when we wanted to just eat something in the hotel and the couch was very comfortable.

I enjoyed almost everything, the main issue I had which was not a huge one was the bathrooms. There were a couple of hairs in the shower that were there before we even used it. The bath and sink were fine it was just the shower floor felt a bit unclean. The TV was also a bit hard to use. It could have been the remote or something or perhaps user error but we weren't able to change the channels although this wasn't that big a problem. Aside from this, I had no other issues housekeeping did a very amazing job at cleaning the rest of the room while we were out! Love the service.

I loved the hotel decor! The Opus was attractive but also very clean. The heated bathroom floors were a nice perk for a late December stay. The wall of glass in the bathroom was a fun surprise and easily made private with either opaque or translucent blind options (I loved the translucent one so that we could still see the city lights). The front desk staff was very friendly and helpful. The hotel is in an excellent location and easily walkable to many places with a subway entrance across the street. I would definitely stay here again.

I have no complaints.

The property is conveniently located..it’s clean and the staff was wonderful, highly recommend reserving the e-bikes. The French pasty shoe attached to the hotel was wonderful as well.

For the first night we ended up getting a room on the 2nd floor towards the back and the pub downstairs was so loud that we couldn’t sleep till 3:30 am. Additionally the bathroom was facing the side street and was super inconvenient. They changed the room the next day and that was BEAUTIFUL !

The bed and bedding were comfortable. It was convenient because it was near the station. During the four days of our stay, we ate breakfast at an Italian restaurant called COPO inside the hotel, which of very delicious ,and the staff were very cheerful and talked to us, which made us happy and energized.

Payments for accommodation and other expenses were deducted from my card in several installments without my permission. I had expected to pay at checkout, so I was worried that my card might have been used fraudulently. I wish they had let me know before they debited my card. Also, I was disappointed that I did not receive a receipt.