Four Points took really great care of us for our first trip to Nova Scotia. Our King Suite was a dream and all staff from front desk to room service to restaurant and management made us feel like royalty. The central location to Halifax sites was perfect and gave use opportunity to come back and relax in the middle of our days or late nights. We especially enjoyed the staff at the restaurant and took advantage of a visit during happy hour when we could. By the end of week we made friends with Thomas the bar/ restaurant mgr. and Rachel the mixologist. We also enjoyed being invited and treated to a seafood delight early in week staring a 1.5 lb. lobster surrounded by king crab legs, mussels and clams!

Great location, great room , clean, comfortable , great parking. However upon leaving the garage we had to pay for parking we already paid for. So try backing up from the exit with 3 other vehicles behind your car. Not fun.. Finally back to the desk and then we were on our way. Upon booking in , there was no record of my payment, only the small slip from the point of sale. Again checking out, was a hassle. It is a good thing I saved that small receipt. Other wise we did enjoy our stay in Halifax. We will return to you hotel,, perhaps next summer.

Checking out.

Great clean hotel. The staff was very friendly and helpful. A staff member helped me bring our luggage up when we arrived. I was beyond impressed and thankful. They were very nice everytime I spoke to them and had questions. The room was big and clean. Great location, very short walk to the waterfront. Lots of great food options nearby. Parking is attached to the hotel (a bit expensive) but at least easy to get to the vehicule. Our room had a view of the inside courtyard which made nervous of it being noisy at night, but we did not hear anything and it didn't seem like it was really used anyways. If you can afford this hotel, highly recommend it! :)

Ventilation is loud, specially in the bathroom which made it a bit hard to go to sleep (could hear vibrating through the pillow loud). Parking is confusing and expensive $30+ taxes. I had a hard time getting out (and I wasn't the only one). Thankfully, a front desk employee came out to the garage and showed me how to get out.

Reception staff were excellent. Room was ready early which was awesome - got a text to inform us it was ready. Room was large and the bathroom was huge (I believe it was an accessible room) which was nice. Bed was very comfortable, Room had a refrigerator which was very useful in the hot weather we were having. The air conditioning was quiet and very efficient. Great location. 5 minute walk to the boardwalk and 10 minutes (uphill) to Spring Garden Road.

In room telephone wasn't working. Maintenance came and looked, but it needed replacing, not a problem as we could just call the hotel on our cell phones. Was woken at 6am with an annoying beeping which we were told was as a result of a power outage a couple of days before. Once I heard it, I could not ignore it which was rather annoying. It spoiled an otherwise excellent stay.

Location is perfect for the event we were attending! The staff were so friendly and accommodating for all our questions and very knowledgeable. The room was very clean, the beds are traditional hotels beds (comfortable and soft), and even the cleaning staff were so kind when they knocked on our door as we were leaving! They asked if we needed anything before we left. Amazing customer experience.

If I had to be picky, an earlier check in would have been great! That being said, they were able to accommodate our request for rooms close together - we ended up being right beside each other! In the end, we were more than happy to wait an additional 15 minutes to make this happen.

Amazing stay with my toddler! The room was ready early, and they let us in sooner than the usual check in time, lots of thanks for that! We had a beautiful spacious junior suite overlooking the harbour, and saw a huge cargo ship cruising by in the morning - cool sight. The hotel is steps away to everything (Discovery Centre, library, citadel hill, restaurants and coffee shops), parking is super convenient. The bathtub was jetted, my girl just loved the bubbles - so extra fun for a kid. We will absolutely come back!

Somehow, the hot water in the bathroom faucet was barely trickling. But that was enough to brush teeth, wash hands. The bathtub/shower flow was fine though.

Staff members Alissa and Alex were very helpful and were able to give me my requests. It was a nice surprise having a jetted tub in the bathroom!

The room was ok, but the tub in the bathrooms needs some attention. There were some hairs around the tub that weren't mine, and the jets looked like they should get a bit of a deep cleaning to them. There is also a Bible that's in room 6016 where a previous guest had written not so nice things in the book... I wasn't offended or anything, but others might... Perhaps take that book out and replace it with a new one.

The only possible inconvenience was one elevator not working which made it a hassle and often had to wait while a lot of people were moving around. Location was perfect, within walking distance of the boardwalk. Staff was really helpful, our room wasn't ready, so they gave us access to the lounge on our floor.

Maybe some easier way to recharge the cells, I had to move stuff around to get access to electrical plug

Staff were exceptionally friendly. Room was very good. Fresh brewed coffee at the desk very early in the morning was a welcome surprise.

Not to be helped but -- Construction underway on foundation kitty corner to the Sheraton. Thank goodness the soundproofing was very good but you could still feel vibrating sound from the 3-4 excavators in operation during the day hours.

Location was excellent. Close to the waterfront. The room was adequate for our needs. An older hotel that has been renovated, so the bathroom was older, but refreshed. The beds were comfortable.

I was disappointed that the pool was in the basement and had no outdoor space or windows. The windows in the room needed cleaning on the outside, but we were sure it was salt from the ocean.