I liked the staff members, polite and friendly from the moment we arrived to the farewell. The reception's view is gorgeous. The room temperature was awesome! Also, the room was clean and neat. In the morning, even when renovations are on, they had a little breakfast table. It was cute.

Unfortunately, I have a bad back and had to rely on my hubby to help me with the suitcase, because of the long way and the stairs to go down to our room. That was not pleasant... Adding an elevator would be amazing... And if you have one, please let guest know about it and don't send them walking all the way down to the stairs... Pleaseeeeeeee, I don't know what happened with the "regular' size pillows but having a little one, is not really comfy. Get bigger ones...

The view is spectacular, the staff were friendly and very helpful, especially Guarav at the front desk. The room was very clean and ready when we arrived. The restaurant-food was amazing and staff pleasant. Quick service when we needed it.

The walls and floors are thin. Lots of noise from above us and beside us. Bathroom needs an update and general maintenance, taps loose toilet seat loose etc. Very clean though. Nothing special about the room. The rates on weekend are double what they are during the week. I understand this is due to demand but the rooms should reflect it.

Was clean, lovely views to the lake, clean towels and dove toiletries, mattress comfortable, I slept very well , I was amazed how good were the mattresses. Coffee and tea sachets in the room, cups. Air conditioner, working as heating as well.

The bathroom, was ugly, I tought that I will receive one like one of the pictures with bath tub and shower. I am disabled so i barely could have a shower in the bath tub and the shower was fixed on the wall , I barely could have the shower. Then I had to go downstairs to my room, I barely could go because I have walking problems, the view was lovely but there were people walking in front of the windows so they could see in the room. Sorry I just took pictures of the bathroom because I did not like it

I felt like this spot was underrated. The water view was fabulous, paths to walk outside along the water with a small pebble beach, high end restaurant next door, Tim Hortons a 2 min drive, as females we felt safe with the room and locks, bed comfort was ok, it was easy to get to, parking was was close & easy to access. We enjoyed that it was kind of isolated just off the highway, not in walking distance to a corner store, or any store really.

The pool wasn't working, the place is outdated, the extra taxes & fees - although this place clearly needs the updates so they makes sense, the heat in the hallways & stairwells, the bed could use more pillows, the TV - regular cable sucks and not being a smart TV we couldn't even access our own Netflix account.

the bed is so comfy. clean and near to winery. the staff are friendly.

someone stole my license plate light cover on the parking area. the hotel must also have a safety of the cars being park.

Nice staff, beautiful view, close to where I needed to travel to.

Just that the tv didn’t work.

Good location, easy on and off highway, restaurant closes at 9 but other options were available nearby. Pricing was good, room was clean and we had lakeview room so no complants. We have stayed here on a number of occasions in the past and so far so good.

Restaurant/bar closed early, pub no longer in operation, pool closed. Pillows were not especially comfortable for my liking.

The view was beautiful> The bed was so soft and comfortable.

The pool was not as warm as it had been in the past. There was no warm air coming into pool area as there had been before. There was a wedding the first time I stayed there so I thought maybe there was not enough people staying this time to keep pool and pool air warm.

Property and room were good. Staff was friendly and courteous. Great area to see the waterfront, and close access to restaurants, gas stations, the waterfront, and highway. Great "bang for buck".

There was a fire alarm that went off in the middle of the night, however, that was outside the property's control. Everything else was good.

The location on Lake Ontario is excellent. It is also ver clean and the staff were nice. However this is not for people looking for luxury accommodations as there was no where to hang one’s clothing other than on a nail on the back of the room door.

No closet or clothing rack