Oh the location is superb!!!! Very near the airport, very accessible, and secured. There are restaurants nearby. I also like the lady i think she's one of the housekeepers who attended to us while we were waiting for the room to be ready because we came early from the airport. She was the one who informed us we can check in early I forgot her name. She was very informative and knowledgeable enough to give us a few insights and tips to explore Toronto. She should be the one sitting in the front desk. 🥰🥰🥰

The front desk lady who wasn't pleasant and a bit rude. She wasn't approachable. She just shut us down when we arrived like after 10am. Our flight was very early from new York. This is exactly what she replied to us " THE ROOM IS NOT READY! CHECK IN TIME IS AT 3PM!" did not even bother to smile even the slightest smile or say it politely. 🙃😒😕

This place was very clean, blanket , tissues, bathroom everything looks great, I really like it! Don’t judge from outside, inside is wonderful!!

All the staff were friendly and very helpful. The location was very close to the airport and the bed was clean and comfortable. The room is small. I just needed a quiet, comfortable ,clean place for an unexpected overnight stay due to missing a flight connection. Shawarma the Mediterranean restaurant almost next door to the hotel was a real find.

I've stayed here numerous times over the years because it is close to the airport, the rates, including parking, are great The place itself may be a bit old but it is very clean, comfortable and quiet. Its a perfect place to get a good night sleep before or after a flight. The shuttle guys are always nice too. And on time !! Its not a 5* but for the price, it's better.

What I did not like, really has nothing to do with the place itself. The 2 restaurants next door close at 10pm, so I missed out a few times I've stayed at NU. But on a positive note, there are many other places around where you can order deliver if you need to.

Place was really clean, close to the airport and a good price for an overnight after a long haul flight with a toddler into Toronto Airport. Water pressure was great in the room too!

The minibus driver wasnt very friendly but got us to the hotel. This place does not serve breakfast so make sure you bring something with you or are prepared to travel somewhere for it.

I liked the free shuttle. I enjoyed how close it was to the airport, I was surprised by how clean it was. I also like how fast check in went. I liked that they didn't hold on to my deposit.

I wish there were more food options in the area.

The room was exceptionally clean and fresh I noticed as soon as I walked in and it got my attention. Thanks so much! I forget her name and only met her very briefly but the housekeeper was amazing in her dedication and personality! Thanks you made my stay so special!

Nothing maybe a little pricey but the shuttle service and front desk people were also very accommodating and helpful 😊

What staying the night before flying out again the following morning. Staff where wonderfull, let me check in very early at no cost which saved me sitting in a lobby for 3hrs after a 6hr flight. Very close to the airport and they offer a free shuttle which makes it even better. There's fast food places within a 5min walk. Great spot to crash in-between flights and the cheapest I could find

Nothing

There was a free shuttle to the airport offered. That helped us a lot, because it’s like 40 minutes walking. Big, clean bathroom, and comfortable beds. Polite staff.

Nothing, everything was fine!

The proximity to the airport, the transportation offered by the hotel and the restaurant options around the hotel.

The TV wasn't working and the hot air had a strange smell.