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8.1

647 reviews

Hilton Garden Inn Ottawa Downtown

Hilton Garden Inn Ottawa Downtown

361 Queen Street, Ottawa, K1R 0C7, Ontario, Canada

Reservations:

+1-833-728-2041

Choose dates to view prices

Restaurant

Indoor swimming pool

Business center

Free wifi

Room service

Fitness center

Meeting/Banquet facilities

Air conditioning

Hilton Garden Inn Ottawa Downtown

Welcome to the Hilton Garden Inn Ottawa Downtown, a delightful 3-star hotel nestled in the heart of the beautiful city of Ottawa, Canada. Located just 0.6mi from the city center, this hotel offers the perfect blend of comfort and convenience for your stay. With an impressive 647 reviews, you can be sure that your experience here will be nothing short of extraordinary.

At an affordable starting price of $131, you'll enjoy a range of fantastic amenities during your stay. Relax and unwind in the indoor swimming pool or stay active in the free fitness center. The hotel also offers a delicious breakfast to ensure you start your day off right. Need to stay connected? Enjoy the convenience of free Wifi throughout the hotel.

The Hilton Garden Inn Ottawa Downtown also prides itself on being pet-friendly, with some extra charges applicable. With its prime location and an array of amenities, this hotel is the perfect choice for any traveler looking to explore all that Ottawa has to offer. Make your reservation today and experience the charm and comfort of this fantastic hotel!

When you stay at the Hilton Garden Inn Ottawa Downtown, you not only have access to great amenities, but you can also bring along your furry friends! This hotel is pet-friendly, allowing you to travel with your beloved pets. Whether you have a small dog or a cuddly cat, you can request to bring them along for an additional charge. So, no need to worry about leaving your furry companion behind when you come to explore Ottawa.

After a day of exploring the city, why not take a dip in the indoor swimming pool? The hotel offers a beautiful indoor pool that is accessible to adults only. With its saltwater feature, you can enjoy a refreshing swim in a clean and soothing environment. Whether you want to do a few laps or simply relax in the water, the pool is the perfect place to unwind and recharge.

If you're hungry, you don't have to venture far from your room. The Hilton Garden Inn Ottawa Downtown houses the Tulip Restaurant, which offers a family-friendly ambiance. You can try a variety of local cuisines, all conveniently located on-site. Whether you're craving a hearty breakfast to start your day or a delicious dinner after a long day of sightseeing, the Tulip Restaurant has got you covered. So, indulge in some delicious food without having to step foot outside of the hotel.

With its pet-friendly policy, indoor swimming pool, and on-site restaurant, the Hilton Garden Inn Ottawa Downtown provides a delightful and convenient stay for any traveler. Don't miss out on the chance to experience the charm and comfort of this fantastic hotel. Book your reservation today and get ready to make lasting memories in Ottawa!

Closest airports

Ottawa Macdonald-Cartier International Airport

6.9mi

Ogdensburg International Airport

52.4mi

Most popular amenities

Restaurant

Indoor swimming pool

Business center

Free wifi

Room service

Fitness center

Meeting/Banquet facilities

Air conditioning

Bar

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Beach chairs/Loungers

Elevator

Rooms

Signature King Room in Hilton Garden Inn Ottawa Downtown

Show 8 photos

Signature, King

1 King Size Bed

270 sqft

x10

+

x6

More details

1 King Bed Signature Room includes a king-size bed 150-183 width plus balcony, desk, cable tv, hairdryer, tea and coffee making facilities , and ironing set.

King Room in Hilton Garden Inn Ottawa Downtown

Show 8 photos

King Room

1 King Size Bed

270 sqft

Private Bathroom

Microwave

Flat-screen TV

Refrigerator

x4

+

x3

More details

The double room provides air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Queen Room with Two Queen Beds in Hilton Garden Inn Ottawa Downtown

Show 8 photos

Room - 2 Queen

2 Queen Size Beds

300 sqft

Private Bathroom

Microwave

Flat-screen TV

Refrigerator

x4

+

x3

More details

Welcome to our Queen Room with Two Queen Beds, perfect for a family getaway or group trip! With 301 sqft of space, this room comfortably accommodates 4 adults and 3 children. Enjoy amenities such as a private bathroom, microwave, flat-screen TV, refrigerator, air conditioning, tea/coffee maker, and more.

King Room with River View in Hilton Garden Inn Ottawa Downtown

Show 8 photos

Room With River View

1 King Size Bed

270 sqft

x4

+

x3

More details

This double room has a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit has 1 bed.

King  Room - Mobility/Hearing Accessible in Hilton Garden Inn Ottawa Downtown

Show 8 photos

Accessible Room

1 King Size Bed

270 sqft

Private Bathroom

Microwave

Flat-screen TV

Refrigerator

x4

+

x3

More details

1 KING MOBILITY/HEARING ACCESS RI SHWR, VIS DOORBELL ALRT AND VIS PHONE ALRT, COMP WIFI- HDTVS WITH HIDEF CHANNELS

Deluxe Queen Room with Two Queen Beds - Non-Smoking in Hilton Garden Inn Ottawa Downtown

Show 5 photos

Deluxe, 2 Queen

2 Queen Size Beds

325 sqft

x4

+

x3

More details

2 Queen Beds Deluxe Nonsmoking includes 2 queen-size beds 150-154 width plus balcony, desk, cable tv, hairdryer, tea and coffee making facilities , and ironing set.

Show 5 photos

Premium, King

1 King Size Bed

Kitchenette

Balcony

Microwave

Flat-screen TV

x4

+

x3

More details

1 King Premium includes a king-size bed 150-183 width plus balcony, desk, satellite tv , cable tv, hairdryer, tea and coffee making facilities , and ironing set.

Show 3 photos

Double Room

1 Double Bed

Kitchenette

Balcony

Flat-screen TV

x4

+

x3

More details

STANDARD ROOM includes a double bed 131-150 width plus balcony, desk, cable tv, hairdryer, tea and coffee making facilities , and ironing set.

Show 6 photos

Premium, 2 Queen

2 Queen Size Beds

10 sqft

x4

+

x3

More details

2 Queens Premium is 11 square feet and includes 2 queen-size beds 150-154 width.

Show 7 photos

Small, King, Limited View

1 King Size Bed

Balcony

Wifi

Refrigerator

+

More details

Deluxe King Room in Hilton Garden Inn Ottawa Downtown

Show 7 photos

Deluxe, King

1 King Size Bed

325 sqft

+

More details

Show 8 photos

Signature, 2 Queen

2 Queen Size Beds

Wifi

Refrigerator

+

More details

Guest reviews

8.1

647 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇬🇧

James

10

August 2023

The Hotel was fabulous and very clean, the staff were very friendly and helpful, lovely restaurant with delicious food, parking was good with elevator into Hotel from parking lot. Location was perfect for walking to all the attractions, very central. All in all a great visit to Ottawa and a great Hotel.

Nothing to do with property but lots of building work going on in surrounding areas with some roads also closed, some visitors attractions also affected. Sure it will all be lovely in the future when it’s all finished, interesting place to visit with a lot of history, glad we went.

🇨🇦

Brianharris

9.1

July 2022

Great location. Close to everything and within walking distance to Parliament, the War Museum, etc. This is my 2nd time staying here. The bed was most comfy, the lobby immaculate, and the staff friendly. Even the parking is great.

Booked through Booking.com. Called the night before and added a night through the hotel itself. MAJOR CONFUSION AND STRESS. Use one or the other, but do not combine Booking.com with a direct call to hotel reservations. However, once this was sorted out (it took 4 times) the rest of the stay was great. Also, please have staff promptly clean food up that other people are leaving outside their rooms. We saw several plates of half-devoured room service sitting outside doors in our hallway for quite a while. No matter how good the chef is, this does not make the house food appealing.

🇨🇦

Holfman

8.2

March 2023

The receptionist is very warm(She shold be a female employee of Indian origin)

We want to have at least two or three vegetables for breakfast. Hotels shold provide free parking for their guests.The room with long stay time should be equipped with the coresponding items,such as :coffee,paper,etc

🇨🇦

Ose

9.1

August 2022

Facilities and amenities were up to date, modern and in good condition. High marks for Microwave and Fridge in the rooms. Also high marks for good quality toiletries (personal care products). Very good location with easy access to restaurants, shops, etc. Courteous and helpful staff. Meal (Caesar salad) from the in-house dining was really good too. Overall, I’m pleased with the experience.

Nothing in particular. There was Wifi malfunction for a few hours due to rainstorm but it was fixed and the hotel staff gave us complimentary breakfast vouchers for our trouble.

🇨🇦

Gail

8.2

June 2022

I would appreciate if someone could email me [email protected], about my charges for a child who according to Hilton Garden Inn website states that children under 18 years of age stay for free.Our grandson is 15 years old and I booked with that information included.I was charged as 4 adults and not 3adults and a child as booked. I asked the Manager at Hilton Garden Inn in Ottawa and she said my booking was through a third party and I had to contact booking .com for reimbursement of the charges for our grandson as an adult. Thank you for your immediate attention to this important matter. Gail Santsche

🇨🇦

Kait

9.1

June 2022

The room was very large, clean, modern. Lots of electrical plugs available. Furniture was comfortable. The restaurant on site was great. They have pet friendly rooms and reasonable pet fees. Convenient parking for a downtown location.

Overall, we had a great stay. The only real complaint we had was that it isn't a particularly child-friendly location. We had requested a crib if available at booking and followed up at check in - where we were told a crib would not fit in the room we had booked...when we entered the room we couldn't believe how large the room was. We set up our pack'n'play with ample room to walk around it; we've definitely had cribs provided at other hotels with much smaller rooms, so we're not sure why the request was an issue. Overall though, we would book there again.

🇨🇦

Lena

8.2

September 2023

Very clean and welcoming, comfortable bed, amazing location. You can safely store bags away even before your check-in time, which makes it ideal for short city trips. Staff was lovely. Very nice bathroom supplies provided.

Toilet tank wasn’t completely refilling after flushing, but we only stayed for one night; so it was alright. There was no AC in the bathroom.

🇨🇦

Kristen

10

May 2023

The sportsbar downstairs had last call before 10 pm on Saturday night, the night of a big playoff game. This seemed strange. (It may have been a staffing issue because everywhere hotels are having staffing issues.) But we wanted an after-dinner drink while watching the game and could not do it. This is a minor issue though, as you can easily do without a drink or bring your own.

🇨🇦

Husam

10

July 2023

Absolutely fantastic! Great location, easy to find parking entrance as with the construction happening downtown some hotel parkings are hard to navigate. Room is spacious and super clean and comfy. Ice machine available and tab water is drinkable and delicious. I'd return for sure. Highly recommended.

Absolutely nothing that comes to my mind!

🇨🇦

Sarah

10

March 2022

The breakfast was great but it was very pricey. Try to get a deal where it is included. The restaurant Tulip was amazing! Food was excellent and prices were really competitive. You ate as if you were at a high end location but the prices were affordable. Service was amazing - our waiter Nathan was exceptional. Best service we’ve ever had at a restaurant. We ended up eating at Tulip three nights - two in person and once in room service. In person was much better than the room service. (Which was still good but presentation etc was better in the restaurant) overall this was probably one of the best Hilton Garden Inns we have ever stayed at and we have stayed at many.

Incentive to eat breakfast at hotel. It was excellent but really expensive.

Points of Interest Around Hilton Garden Inn Ottawa Downtown

Attractions

Ottawa Parliament Hill

0.3mi

Canadian War Museum

0.5mi

Rideau Canal

0.7mi

Gatineau

0.7mi

Ottawa Locks

0.7mi

Canadian Children's Museum

0.8mi

Canadian Museum of History

0.8mi

National Gallery of Canada (Musée des Beaux-Arts du Canada)

0.8mi

Ottawa Notre-Dame Cathedral Basilica

0.9mi

Canadian Museum of Nature

0.9mi

Royal Canadian Mint

1mi

ByWard Market

1.1mi

Rideau Hall

1.9mi

Canada Aviation and Space Museum

4.1mi

Gatineau Park

8mi

Restaurants

Tulip Restaurant

Cuisines

  • Local

Ambiances

  • Family Friendly

Pools

Location

  • Indoor

Features

  • Salt water

Age restrictions

  • Adults only

Availability

  • All season

Amenities of Hilton Garden Inn Ottawa Downtown

Restaurant

Indoor swimming pool

Business center

Free wifi

Room service

Fitness center

Meeting/Banquet facilities

Air conditioning

Bar

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Beach chairs/Loungers

Elevator

Stay rules - Hilton Garden Inn Ottawa Downtown

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Hilton Garden Inn Ottawa Downtown

Are pets permitted at Hilton Garden Inn Ottawa Downtown?

Yes, you can stay with your pet at the Hilton Garden Inn Ottawa Downtown. However, please note that there may be charges associated with bringing a pet.

What are the check-in and check-out times at Hilton Garden Inn Ottawa Downtown?

Rooms at Hilton Garden Inn Ottawa Downtown become available for check-in at 04:00 PM and guests are requested to check out by 12:00 PM.

Is vehicle parking offered by Hilton Garden Inn Ottawa Downtown?

Yes, Hilton Garden Inn Ottawa Downtown offers private on-site parking for C$25 per day. However, it is not possible to make a parking reservation beforehand.

What are the rates at Hilton Garden Inn Ottawa Downtown?

The entry-level price at Hilton Garden Inn Ottawa Downtown is $131. These rates are subject to change based on room selection and travel dates. Kindly input your dates to view current rates.

What types of rooms does Hilton Garden Inn Ottawa Downtown offer?

The Hilton Garden Inn Ottawa Downtown offers a variety of room types, including King Rooms, Queen Rooms with Two Queen Beds, King Rooms with River View, and Deluxe Queen Rooms with Two Queen Beds. All rooms are non-smoking and range in size from 269 sqft to 323 sqft. The rooms can accommodate 2 adults and 1 child, or 4 adults and 3 children, depending on the room type. The beds in the rooms are either King size or Queen size.

Which amenities can guests enjoy at Hilton Garden Inn Ottawa Downtown?

Guests at Hilton Garden Inn Ottawa Downtown can enjoy a variety of leisure amenities during their stay. The hotel features an indoor swimming pool where guests can relax and swim regardless of the season. The pool is equipped with saltwater, providing a unique and refreshing experience. Additionally, the hotel offers beach chairs and loungers for guests to sunbathe and unwind.

For dining options, the hotel has a restaurant called Tulip Restaurant, which offers local cuisine. With a family-friendly ambiance, guests can enjoy a delicious meal in a welcoming atmosphere.

In terms of fitness facilities, the hotel provides a fitness center where guests can maintain their workout routine.

Lastly, the hotel offers a business center for guests who need to attend to work-related matters.

Does Hilton Garden Inn Ottawa Downtown feature a pool area?

The hotel has an indoor pool called Pool 1. It is available all year round and is a saltwater pool. However, it has age restrictions and is for adults only.

Are there restaurants located within Hilton Garden Inn Ottawa Downtown?

Yes, the Hilton Garden Inn Ottawa Downtown has a restaurant on site called Tulip Restaurant. The restaurant offers a family-friendly ambiance and serves local cuisine.

Does Hilton Garden Inn Ottawa Downtown accept credit cards and cash payments?

Hilton Garden Inn Ottawa Downtown does not accept cash payments. However, they do accept credit cards such as Discover, Diners Club, Mastercard, JCB, Visa, and American Express.