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8.2

311 reviews

Real InterContinental at Multiplaza Mall, an IHG Hotel

Real InterContinental at Multiplaza Mall, an IHG Hotel

In Front Of Multiplaza Shopping Center, San Jose, 11856, Costa Rica

Reservations:

+1-833-728-2041

Choose dates to view prices

Spa/Wellness packages

Restaurant

Outdoor swimming pool

Kids' pool

Free Private Parking

Free wifi

Room service

Fitness center

Real InterContinental at Multiplaza Mall, an IHG Hotel

Welcome to the Real InterContinental at Multiplaza Mall, an IHG Hotel, a luxurious 5-star accommodation located in the vibrant city of San José, Costa Rica. Situated in front of the iconic Multiplaza Shopping Center, this hotel offers convenience and style right at your doorstep.

Upon arrival, you'll be greeted by a 24-hour front desk and friendly staff ready to cater to your every need. With 311 reviews, this hotel has proven to be a favorite among travelers. The minimum price for a stay starts from just $228, ensuring a high-quality experience at an affordable price.

Indulge in the hotel's impressive amenities, including an outdoor swimming pool, a spa with Turkish steam bath and sauna, and a fitness center. Enjoy a refreshing drink at the bar, savor delicious meals at the on-site restaurant, or relax on the sun deck with stunning mountain views. The Real InterContinental at Multiplaza Mall also offers free Wi-Fi, air-conditioned rooms, and a convenient location with easy access to the city center, just 4.8mi away.

Embark on an unforgettable vacation at the Real InterContinental at Multiplaza Mall, where luxury and comfort await. Book your stay today and experience the best of San José, Costa Rica.

After a day of exploring the vibrant city of San José, Costa Rica, why not take a refreshing dip in one of the hotel's two pools? Pool 1 is an adults-only oasis, featuring a heated infinity pool that overlooks the stunning cityscape. Lounge on the comfortable poolside chairs and soak up the sun while enjoying panoramic views. Pool 2 is perfect for families, offering a heated pool where kids can splash and play to their heart's content. With these two options, guests of all ages can find their perfect swimming spot.

Hungry after a day of adventure? Look no further than the hotel's on-site restaurants. Start your day with a hearty breakfast at The Market, where you can enjoy a wide array of international cuisine to suit every palate. For a taste of authentic Costa Rican flavors, head to Factory, a family-friendly grill and barbecue restaurant that is sure to satisfy your cravings. Craving Italian fare? Pimento offers a traditional ambiance and a menu filled with mouthwatering Italian dishes. And for those who love Japanese and Asian cuisine, Nau Sushi Lounge is the place to be, with its modern ambiance and delectable sushi creations.

When it comes to payment options, the Real InterContinental at Multiplaza Mall accepts major credit cards including Mastercard, Visa, American Express, and Diners Club. Please note that cash payments are not accepted, making it even more convenient for you to settle your bill.

No matter your travel arrangements, the hotel has a room to suit your needs. From the spacious 1 King Premium Balcony room, where you can enjoy stunning views from your own private balcony, to the comfortable 2 Double Classic rooms that accommodate larger groups, the Real InterContinental at Multiplaza Mall has you covered. Each room is tastefully decorated and equipped with modern amenities to ensure a comfortable stay. So whether you're traveling solo, with a partner, or with your family, you'll find the perfect room to relax and unwind after a day of exploring all that San José has to offer.

Closest airports

Juan Santamaría International Airport

5.1mi

Quepos La Managua Airport

34.8mi

La Fortuna Arenal Airport

46.4mi

Tambor Airport

60.4mi

Tortuguero Airport

61.2mi

Most popular amenities

Spa/Wellness packages

Restaurant

Outdoor swimming pool

Kids' pool

Free Private Parking

Free wifi

Room service

Fitness center

Turkish/Steam Bath

Steam room

Free spa

Sauna

Air conditioning

Kid-friendly buffet

Bar

Sun deck

Parking On Site

Terrace

Soundproof rooms

Hot spring bath

24-hour front desk

Mountain view

Non-smoking rooms

Live music/Performance

Wheelchair accessible

Beach umbrellas

Beach chairs/Loungers

Garden view

Elevator

Garden

View

Soundproof

Extra long beds (> 6.5 ft)

Upper floors accessible by elevator

Free toiletries

Balcony

Bathtub

Rooms

Show 9 photos

Premium, King, Balcony, Club Lounge Access

1 King Size Bed

Balcony

x10

+

x6

More details

1 King Premium Balcony Club Lounge Access includes either a king-size bed 150-183 width or 2 double beds 131-150 width.

Show 10 photos

Premium, King, Highfloor, Club Lounge Access

1 King Size Bed

x4

+

x3

More details

1 King Premium Top Floor Club Lounge Access includes a king-size bed 150-183 width plus bathrobes.

1 King Premium- Top Floor(ok) in Real InterContinental at Multiplaza Mall, an IHG Hotel

Show 13 photos

Premium Ok, King, Highfloor

1 King Size Bed

430 sqft

Mountain view

Garden view

Private Bathroom

Bathtub

+

More details

Experience luxury and comfort on the top floor of our hotel in our spacious Triple room. With breathtaking mountain and garden views, a private bathroom with a bathtub, and additional amenities such as a minibar and flat-screen TV, you'll have everything you need for a memorable stay.

2 Double Classic in Real InterContinental at Multiplaza Mall, an IHG Hotel

Show 12 photos

Classic, 2 Double

2 Double Beds

325 sqft

Mountain view

Garden view

Private Bathroom

Bathtub

x4

+

x3

More details

Introducing our 2 Double Classic room, perfect for both adults and children. With a spacious 323 sqft and featuring breathtaking mountain and garden views, this room will provide an unforgettable stay. Enjoy a relaxing bath in the bathtub, take advantage of the minibar and coffee machine, and unwind in front of the flat-screen TV. Stay comfortable with air conditioning and soundproofing, and indulge in complimentary toiletries. These amenities, along with the added convenience of an elevator, laptop size safe, bathrobe, and wake-up service, ensure a truly enjoyable stay.

2 Double Classic Pool View in Real InterContinental at Multiplaza Mall, an IHG Hotel

Show 13 photos

Classic, 2 Double, Pool View

2 Twin Beds

325 sqft

Mountain view

Garden view

Private Bathroom

Bathtub

+

More details

Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as garden views. The unit has 2 beds.

1 KING PREMIUM in Real InterContinental at Multiplaza Mall, an IHG Hotel

Show 7 photos

Premium, King

1 King Size Bed

430 sqft

Mountain view

Garden view

Private Bathroom

Bathtub

x4

+

x3

More details

This modern, air-conditioned room features flat-screen cable TV and iPod docking station. It comes with a coffee-maker and a private bathroom. It also comes with Executive Lounge access.

1 King Premium Balcony (ok) in Real InterContinental at Multiplaza Mall, an IHG Hotel

Show 12 photos

Premium Ok, King, Balcony

1 King Size Bed

430 sqft

Mountain view

Garden view

Private Bathroom

Balcony

+

More details

Experience the ultimate luxury and comfort in our 1 King Premium Balcony room. With stunning mountain and garden views, a private balcony, a spacious bathroom with a bathtub, and top-of-the-line amenities like a minibar and coffee machine, this room is perfect for a group of up to 3 adults and 2 children.

1 King Premium Pool View in Real InterContinental at Multiplaza Mall, an IHG Hotel

Show 7 photos

Premium, King, Pool View

1 King Size Bed

430 sqft

Mountain view

Garden view

Private Bathroom

Bathtub

+

More details

Indulge in the comfort and luxury of our 1 King Premium Pool View room. With spacious accommodations for 3 adults and 2 children, this 431 sqft room features a private bathroom with a bathtub, flat-screen TV, and a stunning pool view. Relax and unwind in style with amenities such as air conditioning, a minibar, and a coffee machine.

Show 10 photos

Suite, 1 Bedroom, Highfloor

1 King Size Bed

860 sqft

Minibar

Flat-screen TV

Tea/Coffee maker

+

More details

The spacious suite has 1 bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, executive lounge access as well as garden views. The unit has 1 bed.

Show 4 photos

Premium, King, Pool View, Club Lounge Access

1 King Size Bed

x4

+

x3

More details

1 King Premium Pool View Club Lounge Access includes a king-size bed 150-183 width plus bathrobes.

Show 2 photos

Premium, 2 Double, Club Lounge Access

2 Double Beds

x4

+

x3

More details

2 Double Premium Club Lounge Access includes either a king-size bed 150-183 width or 2 double beds 131-150 width plus bathrobes.

Show 13 photos

Standard, King

1 King Size Bed

205 sqft

x4

+

x3

More details

King Size Bed is 205 square feet and includes a king-size bed 150-183 width plus bathrobes and slippers.

Guest reviews

8.2

311 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇹🇼

Roger

10

March 2023

The location Escazu is a very nice place to live in. The room was big spacious clean I love the pool sitting poolside was so fun. I love the live music at the lobby it was so romantic being with my partner there I'll always cherish it. The beds are very comfortable.

The market's food unfortunately screwed up my order my seafood was raw and I had to pay the whole thing It was the first time ever i ever had to send food back in my life. I thought it was only a thing in reality tv show.

🇨🇷

Tavogm

9.1

April 2023

- I loved the pools each one with different temperature - The staff in the restaurants, pool service, cleaning staff and bar are just amazing - The food at restaurants was excellent.

The information provided at the lobby, no recommendations, no help with inquirings; There was only one person every day the entire day doing his best but overloaded with all.

🇺🇸

Raymond

10

April 2022

Intercontinental was fantastic. Location was just across the street from the beautiful mall at Escazu and my favorite local supermarket. The hotel restaurants were exceptional. We tried the lobster factory, the local market restaurant and the Italian restaurant. All three exceeded our expectations. Staff was very friendly. We took advantage of the breakfast every morning and the happy hour in the evening. Both were served close to our room, which made for a very comfortable stay.

🇺🇸

Jeffrey

8.2

January 2022

We stayed at the Intercontinental the last 2 days we were in Costa Rica. It is located next to the mall for convenient shopping but was much further from the airport than anticipated. We stayed at the Club Tower Room and enjoyed the complimentary happy hour drinks and snacks.

I scheduled room cleaning service for 1pm and my COVID test at 4pm. We left our room after lunch to allow our room to be cleaned and returned at 4pm. When we returned, our room was not cleaned, and I discovered that my COVID test was cancelled because I was not in the room at 3pm to confirm the COVID test appointment I scheduled that morning. Both eventually got done but I was annoyed at the delays and that we had to leave our room again.

🇺🇸

Dee

9.1

July 2023

Very clean

I requested my room to get cleaned, with the sign on the door, and was told not today. But then I asked again to the same lady, she said someone would come. I had the sign up for service, not sure what else to do.

🇺🇸

Truax

9.1

December 2021

We have stayed at this hotel several times, due to doctor appointments nearby. My husband and I are vegan and I was pleased to see more food options in the room service menu. The front desk person who took my room service order was very helpful with the food order. However, more vegan options would be appreciated as you know it is a growing area.

I purchased water in the gift store. However, the price was different from one day to the next. This was not due to the change in colones-dollar. I wish that you could sign in to your room early, if it's ready, without paying the extra fee.

🇺🇸

John

9.1

August 2023

Extrodinary personal service by staff - especially the service staff in The Market restaurant there. Great reception staff and exceptionally service oriented door staff.

Nothing

🇺🇸

Laura

10

August 2022

Breakfast was incredible! They had a bountiful selection of fresh fruits, typical foods from Costa Rica as well as egg, potato meats and cheeses.the staff was ALWAYS ready to help. Almost everyone on the staff could use and understand English as well as Spanish. I had a delightful time

🇺🇸

Truax

9.1

April 2022

Location, style, cleanliness, comfortable were all great.

Room service: I have frequented the hotel over the last two years and noticed a decline in the room service. The pasta was cold, with no salt and pepper, fast food packets of mayonnaise, and ketchup. In addition, the room service was not up to the standard I experienced on previous visits.

🇮🇱

Yaron

10

August 2021

This in an excellent hotel. The rooms are comfortable and the beds are fantastic. The warm outdoor pool is a big plus. We stayed at the hotel between our visits to the pacific and atlantic sides of Costa Rica and we found it very difficult to leave.

The breakfast buffet is a mess due to the Covid regulations. We had to wait for our second rooms for a couple of hours though we arrived after check out time.

Points of Interest Around Real InterContinental at Multiplaza Mall, an IHG Hotel

Attractions

Costa Rican Art Museum (Museo de Arte Costarricense)

3.7mi

San Jose Central Market (Mercado Central)

4.9mi

National Theater (Teatro Nacional)

5.2mi

Plaza de la Cultura

5.2mi

Gold Museum

5.3mi

Braulio Carrillo National Park

5.7mi

Rescate Animal Zooave

9.6mi

Doka Estate

11.3mi

Orosi River Valley (El Valle del Rio Orosi)

13.2mi

Sarchi

16.6mi

La Paz Waterfall Gardens

17.8mi

Poas Volcano National Park

18.4mi

Lankester Botanical Garden (Jardin Botanico Lankester)

19.3mi

Irazu Volcano National Park

20.8mi

Rainmaker Park

25.7mi

Restaurants

Factory

Cuisines

  • GrillBbq

Ambiances

  • Family Friendly

The Market

Cuisines

  • International

Pimento

Cuisines

  • Italian

Ambiances

  • Family Friendly
  • Traditional

Nau Sushi Lounge

Cuisines

  • Japanese
  • Sushi
  • Asian

Ambiances

  • Modern

Pools

Location

  • Outdoor

Features

  • Heated
  • Infinity

Age restrictions

  • Adults only

Availability

  • All season

Location

  • Outdoor

Features

  • Heated
  • Infinity

Age restrictions

  • Kids only

Availability

  • All season

Amenities of Real InterContinental at Multiplaza Mall, an IHG Hotel

Spa/Wellness packages

Restaurant

Outdoor swimming pool

Kids' pool

Free Private Parking

Free wifi

Room service

Fitness center

Turkish/Steam Bath

Steam room

Free spa

Sauna

Air conditioning

Kid-friendly buffet

Bar

Sun deck

Parking On Site

Terrace

Soundproof rooms

Hot spring bath

24-hour front desk

Mountain view

Non-smoking rooms

Live music/Performance

Wheelchair accessible

Beach umbrellas

Beach chairs/Loungers

Garden view

Elevator

Garden

View

Soundproof

Extra long beds (> 6.5 ft)

Upper floors accessible by elevator

Free toiletries

Balcony

Bathtub

Stay rules - Real InterContinental at Multiplaza Mall, an IHG Hotel

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Real InterContinental at Multiplaza Mall, an IHG Hotel

What are the check-in and check-out times at Real InterContinental at Multiplaza Mall, an IHG Hotel?

Guests at Real InterContinental at Multiplaza Mall, an IHG Hotel can check in starting from 03:00 PM and need to check out by 12:00 PM.

Can guests park for free at Real InterContinental at Multiplaza Mall, an IHG Hotel?

Yes, parking is available at Real InterContinental at Multiplaza Mall, an IHG Hotel. The parking is free, private, and on-site. No reservations are required for parking.

What are the rates at Real InterContinental at Multiplaza Mall, an IHG Hotel?

A stay at Real InterContinental at Multiplaza Mall, an IHG Hotel can begin from a rate of $228. This is subject to change based on room selection and travel dates. For a clear price, input your desired stay dates.

What are the room types available at Real InterContinental at Multiplaza Mall, an IHG Hotel?

The hotel offers various room types including 1 King Premium rooms (with and without balcony), 1 King Premium Pool View, 1 KING PREMIUM, 1 King Classic Pool View, 2 Double Classic Pool View, Superior Double Room, and Premium Room. The rooms range in size from 323 sqft to 431 sqft. All rooms are non-smoking and can accommodate varying numbers of adults and children. The bed sizes vary between 1 King and 2 Double beds.

How can guests spend their time at Real InterContinental at Multiplaza Mall, an IHG Hotel?

Guests at Real InterContinental at Multiplaza Mall can spend their time enjoying a range of leisure amenities. They can relax and unwind with spa and wellness packages, including massages, body treatments, and facial treatments. There are multiple pools available, including an outdoor swimming pool for adults and a separate pool for kids. Guests can also indulge in the Turkish/Steam Bath, sauna, and hot tub/Jacuzzi facilities.

For dining options, guests can choose from various on-site restaurants. Factory offers a family-friendly ambiance and specializes in grill and barbecue cuisine. The Market offers a wide range of international dishes, and Pimento offers Italian cuisine in a family-friendly and traditional atmosphere. Nau Sushi Lounge offers a modern ambiance and serves Japanese, Sushi, and Asian cuisine.

Overall, guests can have a relaxing and enjoyable stay at the hotel by taking advantage of the spa, pools, and dining options.

Is there a swimming pool at Real InterContinental at Multiplaza Mall, an IHG Hotel?

The hotel has two pools. Pool 1 is an outdoor pool that is heated and has an infinity feature. It is only available for adults. Pool 2 is also an outdoor pool, heated, and only available for kids.

Is there an in-house restaurant at Real InterContinental at Multiplaza Mall, an IHG Hotel?

Yes, the hotel does have restaurants on site. The restaurants available are Factory, The Market, Pimento, and Nau Sushi Lounge. Factory offers a grill and BBQ cuisine while The Market provides international cuisine. Pimento serves Italian food and Nau Sushi Lounge offers Japanese, sushi, and Asian cuisine.

What methods of payment does Real InterContinental at Multiplaza Mall, an IHG Hotel accept?

The Real InterContinental at Multiplaza Mall, an IHG Hotel accepts payment via Mastercard, Visa, American Express, and Diners Club. However, please note that cash payment is not accepted at this hotel.