The architecture, the rooms, the pool, the beach, the restaurant, the location, and definitely the staff who are very helpful, aware of everything, and attentive to the smallest details … everything is just perfect

My only concern is that the hotel is too expensive for everything to be charged for an extra fee … and the extra charges are not cheap … the water in the room is for a charge if you order it, the coffee capsules are for R$9 each, the breakfast is not included and it’s very pricy with an average of R$130++ per person

Location, breakfast, beach services ( very attentive butlers) and our great and now friend bell boy Esteve. The afternoon treats are fabulous.

Having to pay for the use of the coffe machine in the room (pods). Never encountered a hotel of this level that charges for it.

this hotel had the best service that I have ever experienced

no ATM machine. The food from the restaurant Emile was so small that I went to bed hungry. The room service menu was excellent as well as breakfast

Very good

Very clean and good service

The service was the best we have ever experienced. Every member of staff was so kind and friendly. The concierge went above and beyond to recommend, organize, book, and even pick-up things for us from outside of the hotel. We were there for my birthday and all of the staff made it so special, the housekeeping even did a little surprise setup in the room with bath salts & oils, flower petals, candles, and a cake. We also received delectable bite-sized treats in our room every evening with the turn down service. Not to mention the views/vibes at the rooftop pool/restaurant/bar which are unbeatable.

The attention to detail is fabulous, with little cakes delivered daily. There was a large choice for breakfast, all delivered to order. The staff were exceptionally helpful and friendly. The facilities, including the pool areas, and the gym, were great. The rooms were a good size and the beds really comfortable. Couldn't recommend it highly enough

Nothing

the staff was incredibly friendly, accommodating and anticipated our needs. The front desk and concierge teams offered us suggestion when we were looking for live music and great restaurants. the room was so clean and beautifully appointed! The roof top staff was also so friendly and genuinely engaging, and the music was fabulous! Also the team that was present at the beach looked after us as we layed on the beach for hours. We felt so safe and attended to. The entire team at Emiliano Rio are simply incredible! We absolutely loved our stay and will certainly be back!

Everything was wonderful and truly special. we would have loved if the roof top would have been open later than 8p. we would have spent most of our nights by the pool listening to music if so.

The staffs are very friendly, informative and accommodating. I think the ocean view room, probably has one of the best view of Copacabana and Sugar loft. The location is great, you are in Copacabana, with hotel’s service tent on the beach and Ipanema is only 10-15 minutes easy walk from the hotel. The hotel is very clean with modern airy atmosphere. There are a gym, a sun deck, a pool, a sauna. The Emilia restaurant is great both service and food. Also many restaurants near by.

You get what you pay for😅.

This is our favorite place to stay it is one of the best locations on Copacabana if not the best. The staff is multilingual and super friendly they go the extra mile to show how much they appreciate you and their jobs. I have stayed many nice places this is my place for Copacabana and one of the only locations with big outdoor beach side balconies which if your going to stay on the beach to me this is a must!

The staff is nice and friendly. The pool is beautiful even though it is tiny. The location is good in case you need to have meetings in the city centre.

I stayed in a room that has no view. The window was towards another building and the room has little light. The pool is very small. There’s a lack of light in the bathroom too. The service at breakfast is slow and today I left without having the two boiled eggs I’ve asked and paid for. For the price this hotel costs its staff should be more detailed oriented.