Easy to find hotel right on the canal. The staff were very kind and the room was as expected. The beds were comfy and the bathroom had enough space. The windows opened into a courtyard between the buildings and was perfect for fresh air while still being quiet and private. The lobby had free coffee/tea and umbrellas available to borrow which were helpful given the unpredictable weather. We stored our bags on the last day with no issues while we continuted to explore before our evening flight home.

Key card access to the courtyard would have been convenient. Given the layout of the buildings, you had to enter from the street, go up a flight of stairs, then either take an elevator or stairs back down to ground level, walk through a hallway/courtyard, then proceed up to the guest rooms. To leave the hotel, there was a door directly from the courtyard, but it did not allow access (even with a room key) for entry. A minor inconvenience, but would have been appreciated.

Such a lovely hotel. From the moment we entered not only were we thrilled with the location but the warm welcome from the staff was much appreciated. We had a room overlooking the water which was perfect. It was clean and very comfortable with everything you’d need. Particularly liked the reception/ lounge area downstairs where you could enjoy complementary tea and coffee and chat to your companions without having to go up to your room for a drink. The breakfast was varied and plentiful with a great selection of pastries, meats, cheeses, eggs and fruit. Hotel was right in the thick of Nyhavn within easy reach of the sights and a five minute walk from the metro straight from the airport. The staff couldn’t be nicer especially the lady on reception Thursday to Saturday around 3 onwards. I would definitely stay here again it was a lovely place to stay. The photo is the view from the window and the canal view has the hotel on the left, a perfect location

Nothing at all, everything was perfect

Hotel Bethel was the perfect base for our stay in Copenhagen. The location was ideal; in the midest of swirl of activity in Nyhavn, but an oasis of quiet once we'd stepped inside. We were also able to check-in to our room immediately upon arrival (after an overnight flight), which was a wonderful treat. The front desk staff were incredibly friendly and informative. The hotel is not fancy, but it's extremely clean, well-kept and comfortable. And we especially enjoyed the downstairs communal sitting room/library (and free coffee).

Location was by far the biggest positive, very convenient for all local attractions. Most places within 15-20 mins walk. Also bus to the train station is right by the hotel (just make sure you have some spare cash!!) Staff was very nice and helpful. Overall what we noticed in Denmark, local people are super friendly. Hotel and our room were very clean. On a smaller side but perfectly suitable for a few days stay. Breakfast was OK. Quite basic and day 3 can get bit boring but plenty enough to keep you full for the day. Maybe some more fruits would be good.

We were staying in September so was already colder and we could shut the window overnight. However in the summer if you need to keep it open - it is loud and noisy from the main road.

The location of the Hotel is excellent in one of the most attractive places in Copenhagen. As the Hotel is in one of the Historic and very central places I expected that room and lobby and restaurant would not be spacious. Nevertheless there was everything necessary and quality of sleep mattress and pillows excellent. We stayed at a family room. All beds were comfortable. Breakfast was of good quality and enough variety. All employees were Very Friedly and they offered at the Hotel Complimentary coffee and tea all day. Certainly if we visit Copenhagen again we'll stay at this Hotel

Nothing

Everything, couldn't fault any aspect of this hotel, it would go down as one of the best hotels I've stayed at, From the moment we arrived the staff were welcoming and helpful, Pang in particular was was very warm and friendly there is a large comfortable eating area off the main reception with complimentary coffee and tea, we booked a family room which turned out to be one room with two separate sleeping areas, the room was spacious, spotless with a good size bathroom. The beds were exceptionally comfortable. An excellent nights sleep, location couldn't have been better, directly on the side of the canal with a number of bars and restaurants a Shortt distance away close to the main square and metro station, very good continental breakfast with a good selection to chose from. Wouldn't stay anywhere else on any future trips to Copenhagen and would wholeheartedly recommend on all fronts. A perfect stay.

Couldn't have been better

Location is amazing 10 min walk to nearest tube which takes you straight to the airport. Lively area with lots of resteruants and bars. Sound proofing on windows so not noisy with windows closed. No aircon but windows open wide during day let's lots of air in. Small rooms but everything u need, free coffee in reception area is a bonus considering coffee costs around 6 pounds each from the bars. We had the nyhaven view room would defo recommend that to watch all the hassle and bustle outside. beds comfortable. Spotlessly clean and good breakfast. Staff friendly and helpfull.

Tv had no English channels.

Great location, helpful staff and very clean.

The shower curtain blows with the automatic fan so when showering the curtain keeps rubbing against your ass which is not nice considering all the other people it’s rubbed against. Should be a half glass wall

The hotel is in a fantastic location, within walking distance for most sightseeing activities. The metro station (to and from the airport is a 5 minute walk) and the main shopping street is just over the road from the metro stop. Breakfast was good, a reasonable choice of cereals, grains yogurts etc. as well as various types of bread, ham cheese and fruit. Hot boiled eggs was a nice touch. I would recommend this hotel, the staff were extremely helpful and whilst Copenhagen is very expensive, I believe we couldn't have found better for value, location and comfort.

The room size was not very big. This was not a problem as I knew this when I booked.

Location 10. Breakfast 9. Room 9. We had a beautiful view up and down the canal on the front side and down the street on the side from our corner room, #322. It was a spacious room. Windows opened to allow a nice breeze. It was quiet through Saturday night despite loads of tourists all day and evening. No hallway noise. The shared lounge was comfortable with self serve coffee and tea. The staff were all very kind and professional. The breakfast was self-serve buffet. The pastries were excellent. The expresso machine made lattes. There was rhubarb juice worth mentioning among other standards. Cheese was offered in several forms - a block to slice yourself or precut sticks,, Camembert, and seasoned spreads. Bring your phone to translate the labels. The yogurt was good European - runny not Greek. There was prosciutto and salami, various breads, and cucumber, cherry tomatoes, and red and yellow bell peppers sliced. A fruit bowl was ok - plums and apples. We ate too much!

A shelf for toiletries in the bathroom would have been nice since the sink counter was small. The magnifying mirror was mounted for someone at least 5’7” (170 cm) or taller. The Danish modern style erased all the age and sea captain history of the place. Would love to see a nod to history added back in.