The location is fantastic, and just a very short walk to the Rundetaarn (round tower) & about a 15 min walk to Nyhavn. Lots of shops & restaurants nearby but there’s no need to venture out of the hotel as the bars & restaurants are phenomenal. The reception staff were all super friendly & helpful throughout our stay. The mini bar was free & replenished on request. As we were visiting for my Sister’s birthday, the reception staff gave us complimentary cakes in cafe duse. The service in Neni was also faultless. The sauna was open 10am-10pm during our stay in January & was clean & lovely to relax in. The reception desk provides robes, slippers & towels for this. We stayed in room 267 & it was very quiet & we couldn’t hear any noise from the other rooms. There’s a safe & regular sized hairdryer in the room also. Absolutely loved the decor! Would definitely stay here again.

The only thing I didn’t like was the £500 hold fee on the room that was requested on arrival. This wasn’t specified at time of booking or in any confirmation emails. Also we booked cafe duse at 4.30pm for afternoon tea but we were told they’d already stopped serving it.

It’s a really interesting hotel with loads of unique features. The location is as good as you could need for Copenhagen, in fact we did everything from here on foot with the exception of a day trip to Malmo in Sweden (totally worth a visit)

Rooms are quirky and have most features you require except an iron. If you like a cozy room though, you may be disappointed. Great shower, separate toilet, comfy bed and soft pillows are standout features however.

Great location, lovely room and delicious food in the restaurant

No option to have room cleaned until after a third nights stay. Positioned as an environmentally friendly feature however not having bins emptied or dirty towels removed was a negative.

This was our second time staying at this property and it really is our favorite hotel in Copenhagen; stylish and comfortable, super friendly staff, great beds, excellent breakfast and a fabulous location.

Nothing.

This is a truly wonderful hotel in a brilliant central location. Breakfast was varied and fresh. The reception, shop and bar areas are delightful, comfortable, quirky and staff are excellent, efficient, friendly and helpful. We had an evening meal in the restaurant and enjoyed it. The room was comfortable (the curtains were somewhat surprising!) and the mini bar is free and replenished. It was one of the best stays we’ve had in a hotel.

Only a couple of things that would have improved our stay. Towels are on the small size. Our room was far away from reception and there were steps to manage with no handrails (there are the same from the bar to reception and also into the restaurant) after using the lift - this was not explained. As I’m recovering from a knee replacement I would have preferred to know that and would have requested a room on the flat.

Very attractive and well decorated hotel and room (Danish Hugge done well!!), comfortable bed, outstanding breakfast, great WiFi, perfect location, onsite restaurants/bars. Good vibe in general, always felt good walking back into hotel.

Front desk service was very, very slow. Poor Air conditioning in room and not able to open windows. Bathroom sink backed-up twice (not fixed properly the first time, gross!) Phonograph in record/album room didn't work 5 nights out of 6, until last night after I spoke to desk staff several times and offered to go buy the needle myself, management got involved, problem fixed).

Overall it is a feast for the senses, a unique and fun hotel that is an explosion of sumptuous creativity. The staff were friendly and very helpful, everyone says good morning. The layout, decor and furnishings are a clash of soft colours and retro inspired luxury. There's so much to take in and everyday I saw something new - the cheeky pattern on my bedroom curtains haha! Perfect location, 5 minute walk to the Metro so was convenient to/from the airport. That's the only time I needed public transport as everything else is within walking distance e.g. Tivoli Gardens was 15 mins walk south. This area is just north of the main tourist area and therefore has a much better offering of places to eat and drink. There are so many little cobbled streets to explore with quirky cafés and stores. The main pedestrianised shopping area is just behind the hotel and has a mix of high street and high end brands. There's a supermarket just across the street should you need anything. Just north of this area are the botanic gardens and museums, so plenty on offer.

My room looked onto the shopping area so I was woken a few times each night by late night revellers. If possible ask for a room that looks onto the secret garden.

Location is the top, just right in the center. Super stylish interiors, great bar with cocktails.

We booked a room with the description of one large double bed - in fact there were a two single mattresses connected together with two tiny single blankets. Water on shower is settled at the specific temperature which is quite cold especially when you want to take a hot shower after all-day strolls outside in February. The rooms service is once in 2-3 days which is quoted odd for such level of the hotel. I would understand not to change towels or linens every day but to make-up a room daily is the must. There was not coffee machine in the room, but they brought to us the kettle. Some items were missing upon arrival such as robes, slippers, so we had to ask at the reception and they said they will bring it if it’s available. Also weird because such items are must in 4 stars hotels.

Loved the extra amenities and all the cozy areas. The restaurant “Neni” was excellent. All of the staff were wonderful. I loved the filtered coffee in the room. Also enjoyed the quirkiness of the decor. It was a. Rey fun hotel to stay in and the location was ideal, just perfect

The pillows and the mattress could have been a little bit more comfortable. The lighting in the bathroom could have been brighter. As a woman, it was difficult to apply makeup and the magnified mirror above the sink was too high to see into. Also after two of our three night stay, we asked that the glasses in our room be replaced but they never did replace them.

Excellent location, central and near to many touristic attractions. Lovely hotel, quirky and colourful. Big room, clean and warm. Very nice breakfast, with lots of choices. Staff were friendly and attentive.

The bathroom door is made of glass and see through. I travelled with an adult child, so not too keen on it, I would prefer more privacy when I take a shower. The room had 2 single beds brought together as a big bed, although I have asked for twin beds. We separeted the beds ourselves, but would have been a nice touch to have it done for us, as requested. On the plus size, we had separate bedding for each single bed, so it was fine.