The staff was very helpful, always responding quickly to our requests and really tried hard to make sure we were comfortable. We were there for New Years Eve. The staff organized an amazing evening with typical foods and entertainment with seating around the pool, going above and beyond. The pools and gardens are clean and well kept. Nice sun beds around the pools. Mattress was comfortable. Ping pong table and Pool table were fun for the kids. Great massages and Hammam. Reef beach, 10min walk away was very nice - spacious, good snorkeling, bar/restaurant service, clean bathrooms. Shuttle every evening to Old town to Namam Bay shopping district.

Sliding door facing pool to our suite was a bit broken - I felt like someone could easily break-in. The bathroom and room in general has poor lighting. Rooms are a bit outdated. Taxi service in the hotel is over priced.

Nice cozy hotel, quite similar to 4stars hotels around. Food was tasty, nice wine for the dinner.

We have arrived before NY and payed triple price for the night 30-31. But besides that we already payed for “all inclusive” personal on the reception tried to make us pay 65euros per person for the NY dinner + animation. That actually was included! They said that we Donna be left without dinner and need to go out of the hotel if we don’t pay!! They definitely tried to scam us and it left bad taste that spoiled celebration. But we decided to stay longer because besides that everything was fine.

Rooms were exceptional as usual and the staff as well, very friendly and helpful from hotel manager to house keeping. Food quality was good but taste been better in previous stays. Had an issue with AC that was fixed and room was upgraded for the inconvenience. Best value for money in sharm elshiekh by far.

The Animation team was rude and not friendly at all, were basically doing nothing all day except chat you up if you are a foreigner to sell you excursions and even then they are not very friendly and noticed people complaining about as well. I stayed here before a couple of years before and it was amazing not like now. AC's most of the time have issues even after checking it, hotel beach isnt that great honestly

Staff is amazing, always ready to help Nice shows in the hotel twice a week Every day animators can take you to clubs with a transfer for a good price Free beach transfers every day Food was good Extra pillows in your room - you can choose, also big room Good cleaning every day Good massages in the hotel Fitness corner with some weights and a bench You can change money at reception for a good rate

For February the room was very cold, only extra blankets help to sleep You need to take a cab to go anywhere, but it is in between old town and Naama bay, so might be even good for some people The description said wifi is available in all rooms. It is not. Only at reception and quite poor

・Garden/pool view from the room ・Overall cleanliness of the bed and bathroom. ・Affordable in-house laundry service ・Friendly and helpful front desk personnel

・Hot water wasn't available most of the time ・2 glasses were provided but there's no tea spoon & kettle in the room ・The ceiling light in the bathroom was really dark ・Very limited buffet breakfast menu. Nearly half of the pastries are sugarcoated ・WiFi wasn't reliable most of the time ・Could literally hear the showering and flushing noise from next door (due to the connecting door?) ・Room interior reminds me of the 80's or 90's design

I´m a recent regular to this hotel and already rebooked :) Contrary to what others think and wrote, I specifically like the food (very vegetable based, not big on the meat side). Location is good, not too far from Reef Beach (they sell discounted tickets at the hotel). The hotel has a nice and well kept garden, a useful pool, and it´s relatively quiet, particularly the back section with the smaller pool. My bed was very comfy. The hotel has everything you need and want at low rates.

Water in my bathroom wasn´t that warm but that´s a minor issue. Internet improved a lot since my last stay.

I liked location, rooms / beds, and friendly staff. Sure it's not a 5 star hotel. Contrary to what other reviewers write, I love their food, particularly the eggplant salads. They also have fresh fruit salad and nice cakes. Not heavy on the meat side. There is only little variety when lunch is served on the terrace. Rates are very good for what they offer! Didn't try their beach but they offer a discount for nearby reef beach, probably the best beach in the area (with restaurant), only a 10 minutes walk away. Overall a very good experience and I will be back soon.

Wifi has improved since my last stay but is still hit and miss in the rooms.

I tried a couple of hotels in Sharm (all 3 and 4 star), but Falcon Hills is definitely my favourite, for various reasons. Staff is absolutely friendly, rooms are nice in size, with good beds, internet improved a lot (last year it was only in the lobby). There is one decent-sized pool and a smaller heated one. The hotel grounds are also nicely landscaped. Plus: I love their food (contrary to what others write). The cuisine is very vegetable based (don´t expect a large variety of meat options), always fresh, they have nice cakes and freshly slized fruit salads. If you´ve booked all-inclusive, try their gin! There is also a very good hairdresser on the premises! Keep up the good work!

Nothing specifically, really, Water in my shower was only luke warm, but I didn´t mind (and didn´t report). Wifi problems got fixed.

Hospitable .. pleasent Space. Cleanliness. Staff very friendly, polite and smiling under very hard work conditions.

Food quality and variety needs improvement. Wifi not available most of the time

Lovely room Great heated pool Nice poolside area for relaxing Good location with lovely beach in walking distance Good food, catering for vegetarians

WiFi signal not great as with most places in the area Shower lukewarm