The staff were extra polite , from the receptionist to the housekeeping , the rooms were super clean , wide and comfortable , with all the amenities that you may need , food was excellent and every day there was a special dish to enjoy in the dinner but lunch need more variety to be honest, Pool and beach were clean and the drinks were great 👍 , animation team was super especially shika

The location of the beach is far from the hotel you have to take shuttle bus but that was OK for us , the sea is more suitable for diving more than swimming ., the restaurant must have wider area for clients to avoide the crowding

I did like everything by the hotel. There are the most amazing people working here. They all are worth a statue made of gold. Who ever I came in touch, were just as nice as they all are.. The hotel itself is a wonderful adventure. Basically, you can stay in the hotel all the time. You have access to all kinds of meals and drinks, including swimming pool, fitness room, and not less cleanliness. My very special greetings to Mr. Mohammed Ghunem. The very nice man of all time. Ibrahim from the kitchen disk. Very nice.

The hotel was very clean, both in the restaurant and the grounds. Beautifully designed outside and lovely flowers. The reef was beautiful. Staff were always excited to share what they had seen on the reef that day. The hotel was smaller than others but I liked that. Our room had a lovely view of the pool, easy access and close to the restaurants. The staff were very friendly, big smiles and always there to help. We especially liked Mohamed who served us our drinks on the terrace outside at the main buffet. I would come back, had a very nice stay. I think it will be very good once they finish construction.

Noise on the beach due to construction. Music at the pool and on the beach was too loud, it should be peaceful. Animation kept us up one night as the music was so loud, the bass was vibrating our room. Had rabbits and chickens in a pen all day and night for Easter celebration which was strange and cruel. Not sure why that was necessary? Staff asked for good reviews

Beautiful resort! The staff is very friendly and helpful. We had a few requests, and they were all resolved swiftly. The facilities are nice, clean, and modern. We especially enjoyed the pool, the pool bar, and the shisha area. There is also a private beach with a bar, bathrooms, and a towel center. The reefs are wonderful there! A special thank you to the reception manager, Mohamed, for helping us with everything we needed, and to Filip for the darts contests 🙂

Best hotel i have visited to sunrise chain.....staff so friendly and helpful thanks to mr.shebl in reception for warm welcome and great offers.....hotel services and cuisines are perfect specially indian restaurant....coral reefs at beach are amazing with awesome biodiversity i think the best after ras Mohammed protectery....hotel flexibility in early chech in and late check out is so appreciated for booking guest....not last visit isa

Pool space

Everything, the hotel is awesom e, and Mr. Mohamed Abdelsalam from the reception management is very helpful and decent, as well as all the reception staff are very polite and helpful, specially Mostafa Hesham, I really am enjoying my stay in here!

Nothing, everything is great!

We realy had a fantastic time, staff made our stay so comfortable, very friendly and polite staff . They know how to handle their guests. Reception had our check-in in no time. Thanks to Bassem who kept checking on our stay frequently . And a big thanks to Sunrise management for keeping the good job well done,and thanks to Mr Adel Mohamed for such treatment and focus.

We booked through booking, and it was great as u can take advantage of enjoying two hotels at the same time, remal resort and remal Beach.. The restaurant in remal beach is just amazing ..food variety is very good ..food quality is amazing .the pool is big and very clean ..our room needed a little bit renovation but its okay . We had an amazing vacation Big thanks to ahmed karam Abdelrahman ..ramy in beach restaurant and saaed in resort restaurant ..most of the staff are more than amazing

Nothing

Staff were wonderful and for the most part very helpful. Food similarly was flawless for dinner, good for breakfast. Room was good, clean, as was the rest of the resort.

Some of the front office staff were not aware of information such as night events that we wanted to partake in - which is fine - but please take the minute to figure out and get back to us, instead of sending us to find out on our own. Some members from the animation team were annoying and very loud at times, but thats personal preference i guess. The lunch in the buffet was lacking in variety and quality, but thankfully everywhere else the food was good. Finally but most importantly, we constantly felt like people were doing “favors” for us instead of providing a standard service. Whether it be for the price of taxi, or restaurant reservations. We don’t want prefferential treatment, it made the situation awkward.

The two best things about this hotel are the animation team and the snorkeling. The animation team consistently went above and beyond to make sure we (and all guests) were having the best time possible. Basically the entire coastline from this hotel is coral reef. It really is amazing to swim every morning and see different fish. All of the bartenders were great, especially Mahmoud at the pool bar. We did have a few minor issues at the beginning of our trip but Adel (part of the management team I think) solved everything quickly and made sure everything was perfect for the rest of our trip.

There is a lot of renovation going on at the beachfront hotel and the beach chairs were in poor condition, some broken, and quite uncomfortable. Not a huge issue but the pool chairs were significantly better and more comfortable.