The staff were very friendly and welcoming. All staff members greeted us whenever we saw them and all offered assistance if required. The hotel weas very clean. The staff in the restaurants were very helpful and assisted us with altering menus to suit our dietary needs. The room was spacious and very well cleaned each day. The hotel has a clear system for changing towels and bedding. The bathroom was particularly nice with a bath and separate shower. This is the only hotel I have been to recently that hasn't flooded when you have a shower. The water was hot and didn't lose pressure. The terrace area (as we had ground floor) had comfy seats and it was lovely to sit out. We didn't go into the pool but there was a heated section and activities provided each day. Breakfast was excellent and varied for all tastes. The beach area is nice and has a cafe /bar with drinks available and there is a shuttle bus from the hotel (although it isn't far).

This is very much personal preference but the pillows were so soft, I would prefer firmer ones. The food in the main restaurant was quite expensive (we were not all inclusive) Again this is due to personal circumstances with many options not meeting dietary requirements. The staff in all restaurants were very accommodating though and all food we had at the hotel was lovely.

We had a lovely stay at the Hilton I. Sharks bay. Our primary aim of the trip was to do lots of diving. So we chose this resort because it is home to Sinai Dive club. We highly recommend SDC for diving excursions and training. They are located a 5 minute walk from the hotel reception (but still in the Hilton resort) The room was very spacious and had lots of cupboard space which came in handy for all our diving kit. It was also located on the ground floor and had its own patio space with chairs which made drying wet kit easy. The bed in the room was very big and comfy (although the pillows were a bit too soft for our liking, others may prefer this). We also enjoyed the different shapes that were made out of towels each day by housekeeping. If being critical of the rooms the only thing negative is that they are due a small redirection/refurbishment to make them fresh again. Some fresh paint and furnishings would have made it shine. The hotel resort itself is massive. The north site (the resort is split into 2 between the main road) has 3 swimming pools which span 300m at least; they are huge! The northern most swimming is for adults only which is nice if you are staying without children. The pool has a mostly quiet vibe but be aware that the ground keepers and gardeners work hard each day to keep the grass and flowers tidy so expect the sound of lawnmowers in the morning. The other criticism about the pool is the choice of music which can be repetitive and loud and mostly 90s pop music. But overall this did not ruin our stay. We went for all inclusive which did also include some alcoholic beverages. Be aware that they serve drinks in small measure, approx half pints and small shots/mixers. The alcoholic content seemed quite weak for both spirits and beer but we are not big drinkers so this didn’t bother us.

The whole resort needs freshly decorating/a small refurb to make it look fresh and clean again.

I enjoyed my stay overall. The staff is very friendly and the room was always nicely cleaned. Super comfortable bed.

When I paid for the room they forgot to include taxes which I didn’t know. One day I coming back from breakfast and couldn’t get to my room. Had to call from pool phone to the reception to ask what was wrong, they said until I don’t pay the taxes, I can’t enter my room again.

Location is very nice. just 10 min to soho by walking. Many pools inside✌️ Mr Mohamed and Mrs Irina were very helpful for any problem we had. They solved all our problems. Thanx so much🙏🏼🙏🏼 And its a reef hotel so if you dont know to dive you can just snorkel and see many fishes 💛 Foods are also delicious close to Turkish foods. And also Ahmed was very helpfull at the restaurant.. Thanx for everything

what can I say, excellent structure, excellent location, not to mention the price, excellent, I congratulate all the staff who welcomed us with warmth and professionalism but I give a particular compliment to MOHAMED MAHFOUZ "bell desk supervisor" excellent person who met our every need, good person. we will definitely be back

I like the fact that it’s big and very good value And catered for my needs because I travel about a lot might be different if you have all inclusive something that is not suitable for me. Boat trip fantastic value recommend it highly

The pool wasn’t as clean as it could be and there’s only one reception and where I was staying was the other side of the hotel next to the beach is quite a walk to the reception there golf carts only really to use checking in checking out If you have any problems it can be a little bit of a problem because of the distance

special thanks to mariam adel from reception moataz restaurant manager mariam from guest relation maged&nader pool bar aya from restaurant

My recent stay was nothing short of exceptional. From the warm welcome at check-in to the impeccable service throughout my visit, every detail was carefully curated to ensure a memorable experience. The room was elegantly appointed, offering a serene retreat from the hustle and bustle of the city, while still providing convenient access to nearby attractions. The rooftop terrace, with its stunning views and cozy ambiance, was the perfect spot to unwind and savor the moment. Whether you’re traveling for business or pleasure

Nothing

We initially booked for all inclusive but that didn't suit how we wanted to schedule our holiday. We reverted to a bed and breakfast rate and booked the restaurants as and when we wanted them. We ate two nights in the Baracuda and three nights in Il Rustico. The food and service were excellent. The food available at the buffet was varied and plentiful. The service was always top notch. Particularly Ahmed Hussein in concierge and Aseem Ali in the restaurant. The housekeeping service was also worthy of a mention. We had a mild health issue which was handled very well by the staff at the on site clinic.

I don't have any issues to raise. Everything was excellent.

A short 15 min car ride to the hotel. Large spacious reception area. Good airport style security to enter the resort. Rooms are large with good pool/ sea-views. Pools kept clean, water slides, swim up bars. Good clean gym and spa facilities (reasonably priced). Very comfortable double beds Buffet variety fairly good. Well kept beautiful gardens. All staff very courteous and kind. All staff work incredibly hard and are dedicated to keeping all guests happy. Mariam Mofdy (customer relations) was particularly attentive and resolved a couple of niggles efficiently and thoroughly. As were Essa, Yousef, and Hasan at the pool bars. Randa at the gym and Abdul and Mae at the spa. The resort has two sites. New larger site and old smaller site (next to sea/ gym/ spa).