The staff was particularly helpful from the very beginning. They are young and professional. I had a problem with the basin in my room and the guy in the evening service solved it very fast. At the arrival time (a bit before check in hour) there was a lady waiting for me that had every detail I needed ready. At the time of check out, the person was also willing to help, and, most importantly, with a smile and a relaxed feeling. The BB is simple but clean, well organized, and there is a stop of the tram just in front.

Nothing.

Fairly simple, good value hotel not far from the bus/train station. Staff were friendly and there was underground parking for a fee which was good as parking was difficult in the area around the hotel. It wasn´t so easy to drive to the hotel entrance or park/stop the car in front of the hotel because of traffic lights etc. Tram is right there though.

Area close to the hotel does not offer much.

Everything was superbly clean. Hotel was quiet. Lots of transport links close by. Excellent price and reception desk staff were very kind and helpful.

Needs a comfortable chair in the room other than the working area chair.

Everything is very clean and the staff is competent and friendly so it was e.g. no issue to stay here with our 2 bicycles and print out a ticket. We liked the room with an openable window to the city and enjoyed the good connection to the city by tram.

Even though the hotel is located directly next to a tram station, that is the only way to go anywhere interesting. Luckily, however, one can access a supermarket and bakery by foot.

The lovely friendly welcome I got when I arrived. Large very clean room and bathroom. Crisp sheets. Hearty breakfast with lots of choice and a tram stop right outside to the station.

Nothing

Convenient car park, helpful and friendly staff. The room was clean and comfortable. Breakfast was pretty basic but I’m not a big breakfast eater so it was sufficient for us.

There is very limited eating facilities in the immediate area. Our plan was to travel into Bordeaux to eat but the tram system was occasionally out of service so made planning difficult. Obviously not the hotel’s fault but something to bear in mind when booking.

Simple, clean, ideal location next to the tram running past the train station and up the river to many desirable locations.

I could not figure out how to control the room temperature (so I cracked open a window at night).

Great staff and clean room! Very comfortable and easy access to all of Bordeaux! Easy tram line access. Wonderful neighborhood! Staff was friendly and kind. I will definitely stay here again! Thank you!

The location is great, right in front of the hotel there is the tram stop C. The staff was kind and helpful, facilities, big room and comfortable bed, everything was really good.

Nothing, maybe just that there was no fridge in the room

The hotel is new, clean and the staff is friendly and always ready to help. The location is OK, it is very convenient to take a tram to the city centre. Rooms are rather small, but clean and AC worked perfectly!

I recommend to go out for a breakfast, you can find plenty of bakeries and coffee shops about and also in the city centre for much better value for money.